San Francisco, California, United States · On-site
$120k–$160k/yr
Senior$887M raised
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Launch Principal,…
San Francisco, California, United States · On-site
$120k–$160k/yr
Senior$887M raised
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Launch Operations…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
San Francisco, California, United States · On-site
$85k–$110k/yr
Mid level$887M raised
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
San Francisco, California, United States · On-site
$145k–$165k/yr
Senior$887M raised
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiqua…
Skills: Operational Management, People Management, Logistics, Customer Service, Process Orientation
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiqua…
Skills: Operational Management, People Management, Logistics, Customer Service, Process Orientation
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiqua…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
San Francisco, California, United States · On-site
$160k–$200k/yr
Senior+$887M raised
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiqua…
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiqua…
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$120k–$160k/yr
Full-time
Free Medical Plans, 401K Matching, Catered Lunch on Wednesdays
Posted 1d ago
~40 hrs/week
Responsibilities
Lead the launch of new transit services by managing technology implementation, operational setup, and a frontline team of over 30 people. Own partner relationships with transit agencies and drive continuous improvement in service performance and cost efficiency.
Requirements
Requires at least 5 years of experience in tech operations, startup expansion, or execution-focused consulting. Candidates must be analytical, adaptable, and capable of navigating ambiguity with a strong bias for action.
Full job description
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a Launch Principal, you will sit at the intersection of operational strategy and execution, launching a growing pipeline of new, complex services across markets. For each launch, you will serve as the leader of a transit network transformation; taking full ownership of the technology and operational transition, service performance, partner relationships, and a 30+ frontline team. You will be setting up Via's newest services in high-visibility markets that require building new operational systems from the ground up, not just managing existing ones. The decisions you make here will shape how the market runs for years.
This is a unique leadership and operating opportunity for anyone who is eager to lead and launch high-stakes, high-visibility, and high-impact new markets at Via. The role is excellent for a generalist looking for exposure in strategy, operations and product/technology.
This role requires a willingness to travel up to 50% of the time.
About the Role:
Launch & Service Performance
Own and manage launch of new Via services, from technology implementation to operational setup
Define and manage against KPIs spanning on-time performance, rider satisfaction, safety, and cost efficiency
Translate weekly and monthly performance data into decisions
People Leadership
Lead a 30+ team of field operators and drivers, including hiring, coaching, performance management, and culture setting
Build an operation where people feel accountable, supported, and proud of what they're delivering
Develop frontline leaders within your team who can grow into expanded roles
Partner & Stakeholder Management
Own Via's relationship with the transit agency partner, a public entity with its own board, elected officials, and community accountability
Represent Via to community stakeholders, local officials, and riders
Operational Excellence
Drive continuous improvement across vehicle operations, maintenance protocols, and service delivery
Identify and execute cost and efficiency improvements that strengthen margin without compromising service
Product Development
Influence the product roadmap for Via's newest products
About You:
Minimum of 5+ years of experience with a proven track record in tech operations, startup expansion, or an execution-focused consulting role. You have experience implementing projects and running operations, not just designing strategies
Analytical & adaptable, you can quickly understand different business models and interpret operational data to make logical business decisions
You think fast on your feet and excel at navigating ambiguity. You have a strong bias for action, when a launch plan encounters real-world friction, you adapt immediately rather than waiting for a playbook
Clear, effective communicator with experience managing partner relationships, navigating diverse viewpoints, and collaborating with cross-functional teams
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $120,000-$160,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments.
Via’s platform has pioneered microtransit — a new mode of mass transit — and today offers a comprehensive, end-to-end public transit solution that helps our customers design, operate, and optimize their transit systems using software, services, and billions of proprietary real-world trip data points. The result: lower costs, equitable access, and better passenger experiences.
Offices: New York, New York 10001, US
Public transitTransitTechMobility-as-a-ServiceDemand-responsive transportation (DRT)Government technologyGovTechMicrotransitOn-demand microtransitADA paratransitParatransit software
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments.
Via’s platform has pioneered microtransit — a new mode of mass transit — and today offers a comprehensive, end-to-end public transit solution that helps our customers design, operate, and optimize their transit systems using software, services, and billions of proprietary real-world trip data points. The result: lower costs, equitable access, and better passenger experiences.
Offices: New York, New York 10001, US
Public transitTransitTechMobility-as-a-ServiceDemand-responsive transportation (DRT)Government technologyGovTechMicrotransitOn-demand microtransitADA paratransitParatransit software