Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
San Francisco, California, United States · On-site
$145k–$165k/yr
Senior$887M raised
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiqua…
Skills: Operational Management, People Management, Logistics, Customer Service, Process Orientation
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
San Francisco, California, United States · On-site
$160k–$200k/yr
Senior+$887M raised
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiqua…
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiqua…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated…
Skills: Strategic Partnerships, Business Development, Enterprise Sales, Government Procurement, Public Policy
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated…
Skills: Strategic Partnerships, Business Development, Enterprise Sales, Government Procurement, Go-To-Market Strategy
San Francisco, California, United States · On-site
$150k–$210k/yr
Senior+$887M raised
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated…
Skills: Strategic Partnerships, Business Development, Enterprise Sales, Government Procurement, Go-To-Market Strategy
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
Skills: AI Engineering, LLMs, Predictive Modelling, Backend Engineering, Distributed Systems
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming ant…
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$160k–$200k/yr
Full-time
Free Medical Plans, 401K Matching, Equity, Variable Pay
Posted 47d ago
~40 hrs/week
Responsibilities
Manage a portfolio of high-value partner relationships and serve as the primary point of contact for executive city and agency leadership. Drive commercial outcomes through complex contract renewals, service expansions, and the use of performance data to set strategic directions.
Requirements
Requires over 10 years of experience in senior client-facing roles with a proven track record of growing strategic accounts. Candidates must be data-savvy, entrepreneurial relationship builders capable of navigating politically sensitive situations.
Full job description
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an Account Director at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day.
About the Role:
Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
Act as a trusted advisor and consultant to partners at the most senior levels, translating their ideas and community needs into revenue opportunities and driving decisions that shape service outcomes
Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation
Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
Independently lead multi-year and highly complex contract renewals and service expansions, navigating high-stakes negotiations with executive stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, influencing Via's roadmap and advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who shapes the way things are done and sets a standard others aspire to
A natural leader in every sense — someone whose judgment, presence, and way of operating raises the quality of the work and the people around them, regardless of title
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Base salary range: $160,000-$200,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching
There has never been a more exciting time to be on the cutting edge of public mobility.
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments.
Via’s platform has pioneered microtransit — a new mode of mass transit — and today offers a comprehensive, end-to-end public transit solution that helps our customers design, operate, and optimize their transit systems using software, services, and billions of proprietary real-world trip data points. The result: lower costs, equitable access, and better passenger experiences.
Offices: New York, New York 10001, US
Public transitTransitTechMobility-as-a-ServiceDemand-responsive transportation (DRT)Government technologyGovTechMicrotransitOn-demand microtransitADA paratransitParatransit software
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners in 30+ countries, Via is recognized as the leading transportation technology and service provider for governments.
Via’s platform has pioneered microtransit — a new mode of mass transit — and today offers a comprehensive, end-to-end public transit solution that helps our customers design, operate, and optimize their transit systems using software, services, and billions of proprietary real-world trip data points. The result: lower costs, equitable access, and better passenger experiences.
Offices: New York, New York 10001, US
Public transitTransitTechMobility-as-a-ServiceDemand-responsive transportation (DRT)Government technologyGovTechMicrotransitOn-demand microtransitADA paratransitParatransit software