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Full-time
high school
Posted 6d ago
~40 hrs/week
Responsibilities
The role involves providing professional customer service, resolving inquiries, and documenting interactions while identifying opportunities for additional service sales. The consultant will also manage customer proposals, perform outbound calling, and utilize various tools to create customized service solutions.
Requirements
Candidates should have previous experience in customer service, call centers, or sales, along with strong communication and problem-solving abilities. Proficiency in Google Workspace and Microsoft Office is required, as well as a high school diploma and reliable transportation to the office in Cypress, TX.
Full job description
Description
The Customer Service/Sales Consultant is an in-office hybrid role that combines customer service excellence with consultative sales responsibilities. This position is designed to enhance customer experience by reducing unnecessary transfers, resolving customer needs on the first interaction, and identifying opportunities to recommend additional ABC services.
The ideal candidate is customer-focused, sales-minded, and able to confidently transition between assisting customers, providing service recommendations, generating leads, preparing quotes, and closing sales across ABC’s service lines.
Key Responsibilities
Customer Service Responsibilities
Answer a high volume of calls and respond to customer inquiries in a professional, courteous, and efficient manner.
Provide accurate information regarding ABC products, services, and solutions.
Document customer interactions, requests, and transactions accurately within company systems.
Resolve customer concerns and complaints while maintaining a positive customer experience.
Utilize knowledge of ABC’s service lines to identify customer needs and generate additional service opportunities.
Meet or exceed performance expectations related to call quality, customer satisfaction, productivity, and sales opportunities.
Sales Consultant Responsibilities
Consult with customers to recommend ABC services based on their specific needs and home requirements.
Use effective probing questions and available tools, including Google Earth, Evolve, and Zillow, to create customized service solutions.
Apply closing strategies to schedule appointments, sell service agreements, and convert customer inquiries into sales.
Build and manage customer proposals within Salesforce for customer review and approval.
Participate in ABC sales campaigns, including outbound calling and lead follow-up initiatives.
Maintain availability in the sales queue to manage incoming opportunities and support department goals.
Consistently achieve sales goals and performance metrics established by management.
Requirements
Previous customer service, call center, or sales experience preferred.
Strong verbal and written communication skills.
Ability to build rapport with customers and identify service opportunities.
Strong problem-solving, decision-making, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficient in Google Workspace, Microsoft Office Suite, and other business applications, with the ability to quickly learn new technology systems.
High school diploma or equivalent required.
Reliable transportation to the ABC office located at 11934 Barker Cypress Rd, Cypress, TX 77433.
Flexible schedule with availability to work 9:00 AM–6:00 PM and rotating Saturdays.
Ideal Candidate
The ideal candidate is a motivated team member who enjoys helping customers, solving problems, and driving business results. They demonstrate strong communication skills, adaptability, and the ability to confidently recommend solutions while delivering exceptional customer experience.
You can count on ABC for all your service needs. Specialists for your environment.
Industry
Consumer Services
Company size
501-1,000 employees
Founded
1949
Headquarters
Austin, TX
LinkedIn followers
2,745
ABC has been a local institution since 1949. The company began just providing pest control and has since branched into just about every home care service imaginable. From pest control, to lawn and landscaping work, or AC and plumbing service, ABC has the training and know-how to handle your home or business.
ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We’re pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you’ll quickly learn what it’s like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community. To learn more about ABC and to view a full list of our services, visit www.abchomeandcommercial.com
Offices: 9475 East HWY 290, Austin, TX 78724, US
AC & HeatingLawn & TreeElectricalPlumbingHandymanPoolAppliance RepairPest ControlExterior CleaningWater Quality
Based on 5169 listings with disclosed salaries, most sales jobs in Texas pay between $53k–$163k per year. Individual offers vary with seniority, company size, and specialization.
How many Sales jobs are open in Texas right now?
There are currently 27,014 open sales positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Texas?
Companies currently hiring include AutoZone, Lowe's Companies, Inc., O'Reilly Auto Parts, Tractor Supply Company, Ulta Beauty, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Texas?
Yes — 4495 of the 27014 open sales positions offer remote or hybrid work (2456 remote, 2039 hybrid).
How do I apply for Sales jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.