Sr Project Manager, Client Connectivity-Innovation Banking
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In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsor…
Skills: Solution Architecture, Technical Implementation, Project Delivery, API Connectivity, SWIFT Connectivity
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$111k–$166k/yr
Full-time
Professional Development Opportunities, Wellness Hub, Volunteerism Policy, Matching Gift Program, Sustainability and Climate Change Initiatives, Employee Resource Groups
Posted 19d ago
~40 hrs/week
Responsibilities
Design and deliver secure, scalable connectivity solutions for strategic corporate clients across APIs, SWIFT, and Host-to-Host channels. Lead technical discovery workshops and drive end-to-end execution from architecture decisions to post-launch stability.
Requirements
Requires deep experience in client-facing technical delivery within banking, payments, or fintech, with specific expertise in ISO 20022 and SWIFT migration. Must be able to translate complex technical requirements for non-technical stakeholders and manage global workstreams.
Full job description
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
This role sits at the intersection of solution architecture, technical implementation, and project delivery for HSBC’s client connectivity channels. You’ll design and deliver technically robust, secure, and scalable connectivity solutions for strategic corporate clients, leading complex onboarding and change initiatives across HSBCnet, APIs, SWIFT connectivity, and Host-to-Host (H2H)/file-based connectivity.
You’ll run technical discovery and client workshops, convert business outcomes into technical designs, define testing and cutover approaches (including ISO 20022 formats and SWIFT migration considerations), and then drive end-to-end execution—removing blockers across client teams, Product, IT, Client Service and Coverage/Sales. The goal: faster time-to-revenue, high-quality implementations, and smooth client experience.
As our Sr Project Manager, Client Connectivity-Innovation Banking, you will:
Own the end-to-end technical approach for client connectivity implementations, including architecture decisions, sequencing, and technical artefacts
Lead technical client workshops to document current-state processes and define target-state automation across:
Accounts Payable, Receivables, Treasury, Payroll
Bank statements and technical reconciliation
Design connectivity solutions across:
APIs, SWIFT connectivity (connected banking patterns, security considerations, technical trade-offs)
H2H/file-based connectivity (format management, transmission patterns, operational controls) and HSBCnet channel alignment as required
Translate client requirements into clear technical deliverables (data mapping, message specifications, control points, exception handling)
Document agreed solutions clearly, including statements of work, technical scope, assumptions, dependencies, and controls
Lead practical implementation of ISO 20022 for payments and reporting message formats, including mapping, validation, and exception handling
Ensure solution designs account for industry evolution, including SWIFT MT to MX migration impacts and de-risking plans for corporate clients
Support testing of payment and receivables files in industry-accepted formats, coordinating across global stakeholders where required
Lead end-to-end delivery: planning, execution and cutover, with a strong emphasis on technical risk control
Partner closely with Project Management disciplines, while personally driving: Technical workstream governance, checkpoints, testing strategy, cutover planning along with critical care for customers post go live
Identify technical blockers (format issues, mapping gaps, environment constraints) and drive resolution to protect timelines and outcomes
Monitor post-launch connectivity performance and stability; identify optimization opportunities and implement continuous improvements
Provide pre-mandate technical support for RFI/RFP responses and solution proposals; act as a consultative partner to Coverage/Sales
Serve as liaison across Client Service, Sales/Coverage, Product and IT, aligning global/regional/country stakeholders on a single delivery path
Act as a trusted advisor to client technology and treasury stakeholders—confidently leading workshops and senior stakeholder discussions
You´ll likely have the following skills to succeed in this role:
Deep experience in client-facing solutioning and technical delivery: solution architecture, implementation, or technical consulting within banking/payments/treasury/fintech
Hands-on delivery of connectivity implementations using H2H/file-based and/or API-based technical; able to clearly explain trade-offs and fit-for-purpose recommendations
Strong working knowledge of payments and connectivity, including:
ACH, wires, real-time/instant payments
ISO 20022 standards and real delivery experience (mapping/testing/validation)
SWIFT connectivity and ability to discuss MT→MX migration impacts
Proven ability to manage multiple complex workstreams and act as an escalation point, with strong stakeholder influence across business and technology teams
Excellent communication skills—able to translate between technical teams and non-technical stakeholders without losing accuracy
Familiarity with client platforms and technical patterns:
Experience supporting global or multi-country client rollouts; comfort operating in multicultural teams and time zones
Working knowledge of treasury operating models, centralization/standardization initiatives, and change management practices
Comfortable with structured delivery and transparency via tools such as JIRA, MS Project, Confluence (or equivalents)
Project management certification (PMP/Prince2/Agile) is advantageous but not required—what matters is disciplined delivery and predictable outcomes
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.
Related keywords
HSBCnetAPIsSWIFTHost-to-HostISO 20022MT to MX MigrationACHReal-time PaymentsSAPOracleNetSuiteMicrosoft DynamicsKyribaGTreasuryFIS QuantumIntegrity
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
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