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The Service Manager is responsible for overseeing daily store operations, ensuring regulatory compliance, and maintaining high standards of customer service. They will also manage financial transactions, reconcile accounts, and support the store in achieving its profitability targets.
Candidates must hold a college degree, preferably in a business or accounting-related field. A minimum of five years of supervisory experience in branch operations is required for this role.
About the Job
Location: Metro Manila South
Corporate Title: Assistant Manager to Manager
Work Arrangement: Onsite
Our Store Operations Group is looking for experienced professionals to join us in Metro Manila South with the role of Service Manager.
In this role, you will be responsible for running the store operations and ensuring great customer service, while following company and regulatory rules. You will also help the store meet its profit goals.
East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.
We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.
Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.
Your dream. Our focus.
Company Overview East West Banking Corporation, established in 1994, is one of the fastest-growing banks in the country today. It caters to the financial needs of consumers, middle market corporates, and the mass affluent. Through its vast network of stores nationwide, it offers a wide range of banking products and services, as well as allied financial services: non-life insurance brokerage, bancassurance, and leasing. EastWest’s goal is to provide excellent customer service, relevant products that meet the customer needs and having the most engaged and loyal customers and employees, while providing services befitting of a world-class bank anchored on service excellence in its chosen markets. With steadfast commitment to make "Your Dream Our Focus," EastWest continues to develop innovative products and services and alternative delivery channels that cater to the diverse and evolving needs of its clientele. Mission For our chosen markets by providing them with excellent service in the delivery of integrated and innovative products, responsive to their current and future financial needs, at the best value. For our employees by continuously providing them with opportunities to develop their full potential and by giving recognition and rewards commensurate to their contribution. For our community by committing ourselves to improving the quality of life of those around us through the support for various charities and involvement in outreach activities. For our regulators by uncompromisingly adhering to the highest standards of business ethics and corporate governance. For our shareholders by managing the bank professionally and prudently to consistently achieve optimal possible returns.
Offices: 5th Ave. corner 23rd St. Bonifacio Global City, Taguig City, Metro Manila 1634, PH
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