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Skills: Master Data Management, Data Governance, Data Stewardship, Informatica MDM, Veeva
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$138k–$206k/yr
Full-time
bachelor degree
Annual Bonus, Annual Equity Awards, Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off
Posted 44d ago
~40 hrs/week
Responsibilities
Lead the global customer mastering program and support commercial data governance processes using tools like Collibra. Manage a team of data stewards to ensure data quality and oversee integrations between MDM and CRM systems.
Requirements
Requires a Bachelor's degree and 4-6 years of experience with pharmaceutical data and MDM solutions like Informatica. Must have expertise in data governance, CRM systems, and regulatory compliance such as HIPAA and GDPR.
Full job description
Job Description
General Summary:
The Senior Manager (SM) of Customer Master Data Management reports to the Director of Customer Master & Commercial Data Management in the Commercial Innovation Analytics Operations (CIAO) organization. This individual supports the Global Healthcare Entity Master system (GHEM) and will help drive the customer mastering process, working with a team of data stewards, and supporting overall data governance at Vertex. The ideal candidate is passionate about data, has experience managing data quality and master data initiatives, and understands MDM’s role in enabling and building a 360⁰ view of customers in an enterprise.
Key Duties and Responsibilities:
Support the overall global customer mastering program.
In partnership with IT and other stakeholders, support the commercial data governance process. This also includes data cataloguing efforts (with Collibra).
Work closely with a team of data stewards who execute data change requests and other data quality initiatives.
Support integrations with CRM systems and other internal systems that depend upon the customer MDM. Act as the data product owner for health care entity data within Vertex’s CRM systems.
Facilitate the load of HCO/HCP data into MDM and other downstream systems including CRM.
Work closely with Vertex’s Data, Technology, and Engineering (DTE) group to execute technology initiatives.
Work closely with, and coordinate the activities of, vendor organizations that support MDM and CRM.
Train internal teams on MDM-related processes and procedures.
Knowledge and Skills:
Bachelor’s Degree (Required)
Typically requires minimum 5 years of direct experience with pharmaceutical data; sourcing, integration, analysis, and reporting.
Extensive knowledge of master data management (MDM) processes and experience implementing and managing Informatica MDM or other MDM on-prem/cloud-based solutions
The candidate communicates effectively with cross-functional stakeholders and is highly comfortable working with data, databases, and systems.
Familiarity with CRM systems (Veeva/Salesforce), databases/data warehouses (Oracle/Snowflake), SQL, project planning, agile methodologies, tools such as JIRA and Service Now, and performance metrics and reporting.
Experience with data governance, data stewardship, and managing data vendors.
Understanding of the legal/regulatory requirements related to managing sensitive PHI/PII and compliance data (i.e. HIPAA, GDPR, HITECH, Sunshine Act, etc.).
Demonstrated ability to provide clarity to vaguely defined problems, pragmatic approach to problem solving, and service delivery.
Education and Experience:
Bachelor's Degree required
Typically requires 4-6 years of relevant experience in life sciences organization or healthcare industry with pharmaceutical data; sourcing, integration, analysis, and reporting
Pay Range:
$137,600 - $206,400
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as: 1. Hybrid: work remotely up to two days per week; or select 2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]
Together we deliver connected solutions to conquer tax complexity.
Industry
Software Development
Company size
1,001-5,000 employees
Headquarters
King of Prussia, PA
LinkedIn followers
68,722
Total funding
$345M
The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before. This complexity demands intelligent solutions that enable businesses to satisfy tax obligations and support growth opportunities.
The Trusted Leader in Tax Technology
We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence.
Our software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide.
We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions.
Our culture is the foundation of everything we do, guided by a common purpose to build trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains and inspires talented professionals to achieve their full potential. We employ over 1,100 full-time professionals today in the US, Europe and Brazil.
Offices: 2301 Renaissance Blvd, King of Prussia, PA 19406, US · 40 Shuman Blvd., Suite 218, Naperville, IL 60540, US · 1 Furzeground Way, Stockley Park, Stockley Park, Uxbridge UB11 1EZ, GB · 101 Arthur Andersen Parkway, Suite 300, Sarasota, FL 34232, US · Gustav Mahlerplein, Amsterdam, North Holland 1082, NL
taxtransaction taxindirect taxtax compliancesoftwareVATvalue added taxsales and usemanaged servicesreturns outsourcing
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