Austin, Texas, United States · On-site
Restream is looking for a driven and ambitious Customer Success Specialist to join our Global Sales team based in Austin, Texas. As the #1 multi-streaming solution, Restream enables organizations to communicate live with…
Skills: Customer Relationship Management, Account Management, Onboarding, Customer Retention, Upselling
Austin, Texas, United States · On-site
$151k–$205k/yr
Are you interested in building high-performance, globally scalable last mile delivery systems? Are you looking for a team where you can innovate and challenge the status quo? Does the prospect of designing products used …
Skills: Product Roadmap Strategy, Product Vision, Stakeholder Management, Technical Product Management, Analytical Talent
Austin, Texas, United States · On-site
Associate Benefits: • Career pathing • Work-life balance • Training • Paid time off • Pet Insurance • Tuition Reimbursement • Employee Discount • Employee Assistance Program (EAP) • Comprehensive benefits package includi…
Skills: Luxury Sales, Client Relationship Management, KPI Management, Team Leadership, Staff Training
Austin, Texas, United States · Hybrid
$62k–$93k/yr
Sales employees will concentrate on acquiring new business and conducting customer visits in the field. When not in the field, they are expected to collaborate with their team from their assigned office location, if avai…
Skills: Channel Partner Management, Strategic Relationship Management, Sales Strategy, Compliance Oversight, Conflict Resolution
Austin, Texas, United States · On-site
Overview In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for planning, organizing and directing the clinical support staff assigned to …
Skills: Patient Care, Clinical Leadership, Care Coordination, Patient Triage, Case Management
Austin, Texas, United States · Hybrid
$112k–$186k/yr
Company Cox Automotive - USA Job Family Group Engineering / Product Development Job Profile Sr Product Manager Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the we…
Skills: Product Discovery, Roadmap Management, Backlog Prioritization, AI Prompt Engineering, Data Analysis
Austin, Texas, United States · Remote OK
Overview We are designing the grid of the future! Be a part of an innovative team shaping the grid of the future through advanced energy intelligence. For more than half a century, Electric Power Engineers, (EPE) has par…
Skills: Business Development, Sales Strategy, Market Analysis, Contract Negotiation, Pipeline Management
Austin, Texas, United States · On-site
About Base Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, ce…
Skills: Corporate FP&A, Financial Modeling, 3-Statement Modeling, Annual Operating Plan, Cash Forecasting
Austin, Texas, United States · Remote OK
When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and eas…
Skills: Sales Pipeline Management, Market Expansion, Contract Negotiation, Relationship Management, Salesforce
Austin, Texas, United States · Remote OK
$135k–$150k/yr
Company Description Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experienc…
Skills: NetSuite, Concur, US GAAP, Foreign Currency Accounting, Consolidation Reporting
Austin, Texas, United States · Hybrid
We are seeking a hands-on Senior Principal Applied AI-Software Engineer who excels at building compelling test and measurement solutions in AI software—turning ambiguous ideas into reality. You will directly impact Nigel…
Skills: AI Software Engineering, Technical Leadership, AI Coding Agents, System Architecture, CI/CD
Austin, Texas, United States · On-site
$146k–$306k/yr
As a Senior Manager, you will lead a team responsible for the development, operation, and improvement of large-scale OCI network fabrics and supporting systems. This role requires deep networking expertise, especially in…
Skills: Network Clos Fabrics, Network Automation, Telemetry, Performance Troubleshooting, Software Engineering
Austin, Texas, United States · On-site
Why Your Role Matters Our Welcome Center Team is the heart of the facility! Our Welcome Center Team Members are info specialists, problem solvers, and the first smile our members, visitors, and participants see when they…
Skills: Customer Service, Team Leadership, Conflict Resolution, Communication, Organization
Austin, Texas, United States · Hybrid
Here's The Role Imagine playing a key role in shaping the future of the electric grid — where advanced technologies, high stakes‑ engineering, and transformative infrastructure projects come together to power entir…
Skills: Project Management, EPC Management, Electrical Engineering, Contractor Oversight, Technical Review
Austin, Texas, United States · Hybrid
Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training a…
Skills: Project Planning, Stakeholder Management, Risk Management, Budget Management, Meeting Facilitation
Austin, Texas, United States · On-site
Responsibilities About Austin Oaks Hospital Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We…
Skills: Risk Management, Performance Improvement, Regulatory Compliance, Joint Commission Standards, CMS Standards
Austin, Texas, United States · Hybrid
Here at Huckberry, we’re on a mission to inspire and equip adventures near and far, and along the way, create the most loved men’s retailer on the planet. To help us get there, we are looking for a Senior Producer, Campa…
Skills: Creative Production Strategy, Project Management, Budget Management, Cross-functional Leadership, Pre-production Planning
Austin, Texas, United States · Hybrid
Overview Ashton Woods is more than just a home builder. From the sale of our first home in 1989 to recently being named Builder of the Year by Builder Magazine, our focus has always been on blazing new trails and pushing…
Skills: Sales Training, Sales Enablement, Onboarding, Facilitation, Salesforce
Austin, Texas, United States · Hybrid
Children’s Advocacy Centers™ of Texas, Inc. Position Description Training and Events Coordinator Reports To: Director of Member Events and Training FLSA Status: Salary, Non-Exempt Commitment Type: Full-time, …
Skills: Event Coordination, Training Support, Administrative Skills, Project Management, Microsoft Office
Austin, Texas, United States · Hybrid
$60k–$500k/yr
Elliman Capital | The Integrated Lending Arm of Douglas Elliman Build Your Business Inside One of Real Estate's Most Recognized Brands. Elliman Capital is the integrated lending arm of Douglas Elliman Real Estate, one of…
Skills: Mortgage Origination, Relationship Building, Loan Processing, Financial Guidance, Compliance Management
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Serve as the primary point of contact for B2B customers to ensure long-term success, product adoption, and account health. Manage renewals and identify expansion opportunities while coordinating with internal teams to resolve customer issues.
Requires a driven individual passionate about live streaming and video technology with experience managing senior executive contacts. Must possess strong communication skills and the ability to make data-driven decisions to improve customer outcomes.
Restream is looking for a driven and ambitious Customer Success Specialist to join our Global Sales team based in Austin, Texas.
As the #1 multi-streaming solution, Restream enables organizations to communicate live with their customers across 20+ channels (YouTube, LinkedIn, Facebook, Instagram, TikTok + more) with the click of a button. Our customers include Fortune 1000 businesses, Media Companies, Sports teams, Governments, Universities and Non-profits.
Restream was founded in 2015 and since then has seen incredible growth. Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people’s lives.
Many of the world’s most important organizations are already using Restream and that number is growing each day. We are building a Sales Organization to better partner with our growing B2B customer base. This is where you come in.
What You'll Do
Serve as the primary point of contact for customers after go-live, owning the ongoing customer relationship and ensuring a smooth transition from implementation to long-term success.
Manage a book of business consisting of existing Restream customers on our self-serve and Enterprise plans.
Conduct regular customer check-ins to maintain strong relationships, understand evolving needs, and identify opportunities to improve customer outcomes.
Monitor account health, product adoption, usage trends, and key customer success indicators to proactively identify risks and opportunities.
Perform initial onboarding and adoption support for new customers, ensuring strong engagement throughout the customer lifecycle.
Partner with the Implementation Team when additional customer training, onboarding, or enablement is needed after go-live.
Act as the escalation point for ongoing customer issues, coordinating with Support, Billing, Technical teams, and other internal stakeholders to drive resolution.
Provide proactive strategy and guidance to assigned customer accounts to help them maximize value from Restream.
Maintain and grow the revenue base by managing retention, renewals, and expansion opportunities.
Identify and drive upsell or expansion opportunities
Work closely with Sales, Support, Billing, Implementation, and Technical teams to ensure an exceptional customer experience.
Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes.
Passionate about live streaming, content creation, video technology, and helping customers succeed in a fast-evolving industry.
Driven by a commitment to achieving customer success, with a focus on measurable results such as customer satisfaction, retention, and upsell opportunities
Efficiently manages multiple accounts, demonstrating excellent time management skills to prioritize tasks and meet deadlines
Possess strong phone, written and verbal communication skills with excellent presentation skills
Adaptable and flexible, capable of adjusting strategies to meet evolving customer expectations and industry trends
Proficient in analyzing customer data and key performance indicators to assess account health and make data-driven decisions
Confident, high energy, self-motivated and a true team player
Experience working with senior and executive level customer contacts
What We Offer
Competitive cash compensation and equity packages for you to truly be a part of the Restream journey
You will report directly to our Chief Revenue Officer
A commitment to professional development and mentorship in your career
Create top-quality live videos and build a community around your brand.
Restream makes it easy to create high-quality live videos on LinkedIn, X, YouTube, and Facebook at the same time and grow the community around your brand. It's perfect for live events, webinars, keynotes, company news, product demos, podcast interviews, and live Q&As. Loved by over 10 million creators and companies, including Apple Music, Pinterest, Salesforce, Cisco, Gartner, and many more.
Offices: 515 Congress Avenue, 1050, Austin, TX 78701, US · Kyiv, UA
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