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Jobs at TUMI (Now Hiring) — 50 open

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Store Manager

Cypress, Texas, United States · On-site

Senior

Associate Benefits: Work-life balance Training Employee Discount Paid time off Tuition Reimbursement Employee Assistance Program (EAP) This position is eligible for company benefits including but not limited to medical, …

Skills: Store Management, Luxury Retail Sales, KPI Management, Team Leadership, Client Relationship Management

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Assistant Manager

Indianapolis, Indiana, United States · On-site

Mid level

Associate Benefits: • Career pathing • Work-life balance • Training • Paid time off • Pet Insurance • Tuition Reimbursement • Employee Discount • Employee Assistance Program (EAP) • Comprehensive benefits package includi…

Skills: Sales Management, Client Relationship Management, KPI Tracking, Staff Training, Coaching

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Associate Manager Full-time

Clinton, Connecticut, United States · On-site

$19/hr–$21/hr

Mid level

Associate Benefits: Career pathing Work-life balance Training Paid time off Pet Insurance Tuition Reimbursement Employee Discount Employee Assistance Program (EAP) Comprehensive benefits package including medical and den…

Skills: Luxury Sales, Client Relationship Management, KPI Tracking, Team Leadership, Coaching and Development

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Vendedor(a) TUMI Shopping Higienópolis

Amajari, Roraima, Brazil · On-site

Entry level

Realizar o atendimento a clientes conforme padrões da empresa, esclarecendo dúvidas e orientando sobre os produtos, de forma a potencializar a venda de produtos e serviços;Responder pela manutenção do relacionamento com …

Skills: Sales Techniques, Customer Service, Relationship Management, Inventory Management, Performance Indicators

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Apprentice

Paris, Ile-de-France, France · On-site

Entry level

#LI-DNI Vous aurez pour missions la planification, la création et l'édition de contenu (photo et vidéo) pour la marque TUMI, sur tous nos supports web (site e-commerce, réseaux sociaux, Newsletters…), et print pour l’ens…

Skills: Graphic Design, Visual Communication, Adobe Photoshop, Adobe Premiere, Adobe Illustrator

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Lagermitarbeiter mit Staplerschein (m/w/d) - TUMI Services GmbH Unna

Unna, North Rhine-Westphalia, Germany · On-site

Entry level

<p>Als Teil der Samsonite Gruppe, dem weltweit größten Unternehmen für Reisegepäck mit einer über 100-jährigen Tradition, ist <strong>TUMI eine international etablierte Lifestyle-Marke im Premium Segment für Reisegepäck,…

Skills: Forklift Operation, Order Picking, Packing, Warehouse Management, Loading and Unloading

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Verkaufsberater (m/w/d) TUMI - Flughafen München

Hallbergmoos, Bavaria, Germany · On-site

Entry level

<p>Als Teil der Samsonite Gruppe, dem weltweit größten Unternehmen für Reisegepäck mit einer über 100-jährigen Tradition, ist <strong>TUMI eine international etablierte Lifestyle-Marke im Premium Segment für Reisegepäck,…

Skills: Sales Skills, Customer Service, Premium Retail Experience, German Language, English Language

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Mitarbeiter in der Reparaturenabteilung (m/w/d) - TUMI Unna

Unna, North Rhine-Westphalia, Germany · On-site

Entry level

<p>Als Teil der Samsonite Gruppe, dem weltweit größten Unternehmen für Reisegepäck mit einer über 100-jährigen Tradition, ist <strong>TUMI eine international etablierte Lifestyle-Marke im Premium Segment für Reisegepäck,…

Skills: Handicraft skills, Technical understanding, MS Office, Excel, Word

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Verkaufsberater/in (m/w/d) Frankfurt Flughafen - Samsonite GmbH

Frankfurt, Hesse, Germany · On-site

Entry level

<p>Als Teil der Samsonite Gruppe, dem weltweit größten Unternehmen für Reisegepäck mit einer über 100-jährigen Tradition, ist <strong>TUMI eine international etablierte Lifestyle-Marke im Premium Segment für Reisegepäck,…

Skills: Sales, Customer Service, Cashier Operations, Visual Merchandising, Inventory Management

TUMI logoTUMI

Ausbildung - Fachkraft für Lagerlogistik (m/w/d) TUMI Unna

Unna, North Rhine-Westphalia, Germany · On-site

Entry level

<p>Als Teil der Samsonite Gruppe, dem weltweit größten Unternehmen für Reisegepäck mit einer über 100-jährigen Tradition, ist <strong>TUMI eine international etablierte Lifestyle-Marke im Premium Segment für Reisegepäck,…

Skills: Warehouse Logistics, Goods Receipt, Order Picking, Shipping, Inventory Storage

TUMI logoTUMI

Verkaufsberater/in (m/w/d) TUMI Store Düsseldorf

Düsseldorf, North Rhine-Westphalia, Germany · On-site

Entry level

<p>Als Teil der Samsonite Gruppe, dem weltweit größten Unternehmen für Reisegepäck mit einer über 100-jährigen Tradition, ist <strong>TUMI eine international etablierte Lifestyle-Marke im Premium Segment für Reisegepäck,…

Skills: Sales Skills, Customer Service, Retail Experience, German Language, English Language

TUMI logoTUMI

Verkaufsberater/in (m/w/d) Tumi Store Wertheim

Wertheim, Baden-Württemberg, Germany · On-site

Entry level

<p>Als Teil der Samsonite Gruppe, dem weltweit größten Unternehmen für Reisegepäck mit einer über 100-jährigen Tradition, ist <strong>TUMI eine international etablierte Lifestyle-Marke im Premium Segment für Reisegepäck,…

Skills: Sales Skills, Customer Service, Cashier Operations, Visual Merchandising, German Language

TUMI logoTUMI

Art Director, Content Experiences

New York, New York, United States · Hybrid

$140k–$150k/yr

Senior+

Lead the curation and direction of campaign and product photography assets for the TUMI global omni-channel experience. The Art Director owns the creative execution and output of all digital deliverables for the Content …

Skills: Creative Direction, Photography Direction, Video Production, Adobe Creative Suite, Figma

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Sewer

Vidalia, Georgia, United States · On-site

Entry level

Your role at Tumi: Read instructions on repair ticket and follow for repairing bag Perform all needed repairs as deemed necessary by inspector (unless otherwise instructed) Perform quality sewing repairs after training p…

Skills: Sewing, Power Tools Operation, Quality Inspection, Bag Reconstruction, Measuring Skills

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Associate Manager Full-time

Pittsburgh, Pennsylvania, United States · On-site

Mid level

Associate Benefits: Career pathing Work-life balance Training Paid time off Pet Insurance Tuition Reimbursement Employee Discount Employee Assistance Program (EAP) Comprehensive benefits package including medical and den…

Skills: Luxury Sales, Client Relationship Management, KPI Management, Team Leadership, Coaching and Development

TUMI logoTUMI

Associate Manager PT under 20 hours

Tinton Falls, New Jersey, United States · On-site

$21/hr–$23/hr

Mid level

Associate Benefits: Work-life balance Training Employee Discount Sick time Employee Assistance Program (EAP) 401(k) with a company match This position may be eligible to participate in a company incentive program. Your r…

Skills: Client Relationship Management, Sales Driving, KPI Management, People Development, Coaching

TUMI logoTUMI

Assistant Marketing Manager

Hong Kong Island, Hong Kong, China · Hybrid

Senior

WHAT YOU WILL BE DOING Establish an integrated marketing plan inclusive of PR, Events, social media, top and medium funnel of media advertising, partnering with the CRM and E-Commerce teams together to support the brand …

Skills: Integrated Marketing Planning, Public Relations, Social Media Activation, Event Management, Digital Marketing

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Designer, Women's

New York, New York, United States · Hybrid

$100k–$105k/yr

Senior

This position will be responsible for designing and developing trend-right, elevated product for the Tumi customer from concept to commercialization. Specific responsibilities include, but are not limited to, reviewing a…

Skills: Handbag Design, Small Leather Goods Design, Adobe Illustrator, Adobe Photoshop, Microsoft PowerPoint

TUMI logoTUMI

Sewer

Vidalia, Georgia, United States · On-site

Entry level

Your role at Tumi: Read instructions on repair ticket and follow for repairing bag Perform all needed repairs as deemed necessary by inspector (unless otherwise instructed) Perform quality sewing repairs after training p…

Skills: Sewing, Power Tools Operation, Quality Inspection, Bag Reconstruction, Measuring Skills

TUMI logoTUMI

Store Manager

Shanghai, Shanghai, China · On-site

Mid level

Who we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functional…

Skills: Store Management, Sales Management, Customer Experience, Team Leadership, Data Analysis

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Showing 1–20 of 50

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Store Manager

TUMI

Cypress, Texas, United States • On-site

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Senior

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  • Full-time
  • Work-life balance, Training, Employee Discount, Paid time off, Tuition Reimbursement, Employee Assistance Program (EAP)
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The Store Manager is responsible for driving sales and meeting KPI metrics while ensuring a superior luxury client experience. They lead team development, manage daily store operations, and maintain visual merchandising standards.

Requirements

Candidates should have proven success in luxury retail sales and a strong ability to lead and develop a team. Flexibility to work nights, weekends, and holidays, as well as the physical ability to lift 30 pounds, is required.

Full job description

Associate Benefits: 
  • Work-life balance
  • Training
  • Employee Discount
  • Paid time off
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, participation in a 401k program that includes company match, and many other additional voluntary benefits including Pet Insurance. 
  • This position may be eligible to participate in a company incentive program.
Your role at Tumi:  

As part of our Retail team, the Store Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. 

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. 

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities:
Performance to Goals:
  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership and Initiative:
  • Lead by example and have an ability to influence team members to complete job duties effectively. 
  • Delegate tasks clearly and effectively.
  • Develop both short term and long-term strategies. 
  • Display a strong sense of initiative as well as time management and calendar planning skills.
People Development/Human Resources:
  • Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
  • Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. 
  • Networking and Recruiting: Actively network on a consistent basis. Ensure that there is viable bench strength for all store positions. Establish a clear succession plan for management team.
Communication and Relationship Building:
  • Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. 
  • Demonstrate ethical conduct when completing job duties. 
  • Promote the organization’s goals and adapt flexibly to change. 
  • Ability to remain calm and deescalate situations. 
  • Collaborate effectively with peers and corporate partners.

Analysis and Decision Making, Problem Solving and Compliance:
  • Operations and Compliance: Manage store schedule, timecards and payroll. Monitor shipments, transfers and price changes for accuracy. Plan, conduct, and organize store for inventory.
  • Analysis, Decision Making and Problem Solving: Resolve difficult or complicated challenges while using good judgement, partnering when appropriate. Adhere to and hold team accountable to company policies and procedures. Analyze business results and make strong business acumen decisions on findings. Manage and coordinate the daily operations of the store.

Visual Merchandising and In Store Experience:
  • Ensure the store follows the visual guidelines and directives. 
  • Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience.


Who we are: 

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.


Why you'll love working here:
At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.
What we value: 
  • INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE.  TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
  • PARTNERS WE BELIEVE IN.  Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
  • CULTURE & INCLUSION.  As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.
Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Related keywords

Luxury MarketKPIsConversion RateDPTUPTClient Data CaptureSuccession PlanningVisual GuidelinesRetail OperationsClient BooksBusiness AcumenTumi BrandLuxury EssentialsRetail ManagementCustomer Experience

About TUMI

LinkedInVisit site
Industry
Retail
Company size
1,001-5,000 employees
Headquarters
Edison, New Jersey
LinkedIn followers
64,275

Since 1975, TUMI has been optimizing world-class business, travel, and lifestyle essentials with elevated, considered product design to uncomplicate, beautify, and seamlessly complement our customers' lives on the move. Designed in America, our brand is sold in over 260 stores from New York and Paris to London and Tokyo, as well as the world's top department and specialty stores and travel retail in more than 75 countries. At TUMI, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. We have people with unique backgrounds, skills and personalities in the workplace, making for a vibrant culture and a talented workforce. We are committed to sourcing responsibly and minimizing our products' environmental impacts. We take targeted action where we can make a meaningful impact on the environment, building durable and repairable products that are made to last, while increasing our use of recycled, sustainable, and innovative materials. We believe in leaving the world better than we found it, and our efforts in Culture and Inclusion, Sustainability and Philanthropy are some of the steps we're taking to get us there.

Offices: 499 Thornall St, Edison, New Jersey 08837, US

Consumer GoodsLifestyleE-CommerceFashionRetailManufacturing
View all jobs at TUMI

About TUMI

LinkedInVisit site
Industry
Retail
Company size
1,001-5,000 employees
Headquarters
Edison, New Jersey
LinkedIn followers
64,275

Since 1975, TUMI has been optimizing world-class business, travel, and lifestyle essentials with elevated, considered product design to uncomplicate, beautify, and seamlessly complement our customers' lives on the move. Designed in America, our brand is sold in over 260 stores from New York and Paris to London and Tokyo, as well as the world's top department and specialty stores and travel retail in more than 75 countries. At TUMI, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. We have people with unique backgrounds, skills and personalities in the workplace, making for a vibrant culture and a talented workforce. We are committed to sourcing responsibly and minimizing our products' environmental impacts. We take targeted action where we can make a meaningful impact on the environment, building durable and repairable products that are made to last, while increasing our use of recycled, sustainable, and innovative materials. We believe in leaving the world better than we found it, and our efforts in Culture and Inclusion, Sustainability and Philanthropy are some of the steps we're taking to get us there.

Offices: 499 Thornall St, Edison, New Jersey 08837, US

Consumer GoodsLifestyleE-CommerceFashionRetailManufacturing
View all jobs at TUMI

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