General Manager We are looking for excellent General Manager candidates to join our management team. The primary role of the Wingstop General Manager is to work in tandem with the District Manager to oversee the daily op…
Skills: Restaurant Leadership, Customer Service, Operational Management, Team Development, Recruiting
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$26/hr–$29/hr
Full-time
professional certificate
Medical Insurance, Rx Insurance, Dental Insurance, Vision Insurance, Voluntary Life Insurance, 401k Match
Posted 24d ago
~40 hrs/week
Responsibilities
Oversee daily store operations and manage front- and back-of-house teams to ensure exceptional customer service and operational results. Responsibilities include recruiting, training, and coaching staff while maintaining safety and sanitation standards.
Requirements
Requires a minimum of 2 years of food service or restaurant supervisory experience and a Food Handler Certification. Candidates must be able to work flexible hours and possess strong leadership and organizational skills.
Full job description
General Manager
We are looking for excellent General Manager candidates to join our management team. The primary role of the Wingstop General Manager is to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results. She/he/they has demonstrated restaurant leadership experience and has a passion for growing the business and developing their team.
Qualifications/ Education/ Experience:
Minimum of 2 years of previous food service or restaurant supervisory experience.
Food Handler Certification required. Can be obtained during onboarding training.
Experience using a computer and register (POS) system.
Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays.
Spanish Speaking a plus
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop.
Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager.
Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity. Communicates job expectations to the staff; plans, monitors, and reviews performance of employees; plans and reviews compensation actions; enforces policies and procedures.
Communicate in a timely and effective manner with District Manager about operational and human resources issues.
Perform regular restaurant inspections to ensure team and restaurant is meeting standards.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Tracks inventory and ensures accurate record keeping.
Identifies and resolve issues with food preparation. Helps team handle customer service issues with grace, courtesy and with the goal of cultivating happy, returning customers.
Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations; maintaining security systems.
Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities; explores opportunities to add value to job accomplishments.
Meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security, with or without reasonable accommodation.
Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant.
Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are following company standards.
Strong business acumen and ability to drive results through team collaboration to achieve store metrics.
Required Knowledge, Skills and Abilities:
Guest service mentality has a genuine desire to serve the guests.
Maintains a calm, tactful demeanor when dealing with difficult situations.
Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement.
Ability to measure performance, subjectively and objectively.
Cultivate attractive culture within the restaurant.
Ability to handle numerous job duties essential to running a restaurant.
Competent in the key areas of responsibility which includes labor management, store operations, and guest relations.
Superior leadership, organizational and time management skills.
Possesses a confident and professional demeanor. Inspires trust, models best practices, and cultivates morale and teamwork amongst team members.
Proactive problem-solver and decision-maker.
Must thoroughly understand the importance of good hygiene and food handling practices.
Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation.
Ability to stand for long periods of time and work in a fast-paced environment.
Benefits:
Assuming all eligibility factors are met, you will be eligible for company benefits such as:
Medical/Rx, dental, and vision insurance packages for full-time employees.
Voluntary Life Insurance
401k- 4% match, 100%, at 90-days
Paid Sick Leave
Paid Vacation
Daily Pay Employee Advance Program
Hourly job | Compensation Range:$26.00-$29.00 per hour. Yearly total compensation of $65K-$85K (DOE and Location) to include base hourly rate, quarterly bonus, health benefits, sick time, vacation time, 401k, free meals.
WINGSTOP - FWS is an independent owned and operated franchisee. Equal Opportunity Employer.
Sure, we’re The Wing Experts, but it’s our flavor that defines us. You taste it in our 12 signature sauces, you see it through our bold TV commercials, and you feel it when you walk through our doors. It’s what we like to call a flavor experience, and since the opening of our first restaurant in 1994 in Garland, Texas, it’s been our mission to Serve the World Flavor.
Fast forward over 30 years and we’ve done just that. With more than 3000 locations globally, we’ve established ourselves as one of the fastest growing restaurant brands in the industry.
Our fresh wings satisfy your hunger in a way nothing else can, and we’d like to think our workplace is just as unique as our made-from-scratch ranch dressing. We’ve got the opportunity you’ve been craving whether you’re looking for something at our restaurant support center in Dallas, or in the field supporting our team members in-restaurant. For people who demand flavor in everything from their food to their career, Wingstop is the answer.
We’re a brand that can’t be duplicated, with a momentum that can’t be slowed – let us show you what Team Wing is all about! Visit www.wingstop.com/careers for more information and follow our page to stay updated with all things Wingstop.
Offices: 2801 N Central Expy, Dallas, Texas 75204, US
How much do Management & Leadership jobs in Washington pay?
Based on 6305 listings with disclosed salaries, most management & leadership jobs in Washington pay between $85k–$223k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Washington right now?
There are currently 11,635 open management & leadership positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Washington?
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Are there remote or hybrid Management & Leadership jobs in Washington?
Yes — 2554 of the 11635 open management & leadership positions offer remote or hybrid work (619 remote, 1935 hybrid).
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