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Jobs at CLEAR (Now Hiring) — 17 open

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Assistant General Manager (TPA)

Tampa, Florida, United States · On-site

$85k–$125k/yr

Senior$135M raised

About CLEAR: CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners …

Skills: Leadership, Customer Service, Sales Management, Staff Coaching, KPI Reporting

CLEAR logoCLEAR

General Manager (TPA)

Tampa, Florida, United States · On-site

$120k–$160k/yr

Senior$135M raised

About the Position: CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of pa…

Skills: Leadership, Operations Management, P&L Management, Stakeholder Management, Employee Engagement

CLEAR logoCLEAR

Operations Manager (TPA)

Tampa, Florida, United States · On-site

$70k–$80k/yr

Mid level$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Leadership, Customer Service, Sales Coaching, Employee Relations, Performance Analysis

CLEAR logoCLEAR

Operations Manager (SAT)

San Antonio, Texas, United States · On-site

$70k–$80k/yr

Mid level$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Leadership, Customer Service, Sales Coaching, Employee Relations, Performance Metrics Analysis

CLEAR logoCLEAR

Customer Success Director - Healthcare (C1 - B2B)

New York, New York, United States · On-site

$225k–$275k/yr

Senior+$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Customer Success Strategy, Healthcare Ecosystem Knowledge, Executive Relationship Management, Team Leadership, Lifecycle Management

CLEAR logoCLEAR

Manager, Member Care — Premium Experience & CLEAR1

New York, New York, United States · On-site

$110k–$130k/yr

Senior$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Digital Customer Support, People Management, Omnichannel Support, Service Level Agreements (SLAs), Customer Experience Strategy

CLEAR logoCLEAR

Senior Corporate Counsel, Commercial

New York, New York, United States · On-site

$225k–$275k/yr

Senior+$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Commercial Contracting, Technology Transactions, Corporate Law, Contract Negotiation, Risk Mitigation

CLEAR logoCLEAR

Paralegal

New York, New York, United States · On-site

$100k–$130k/yr

Senior$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Commercial Contracting, Corporate Governance, Compliance Management, Litigation Support, Privacy Law

CLEAR logoCLEAR

Senior Corporate Counsel, Litigation, Regulatory & Compliance

New York, New York, United States · On-site

$225k–$275k/yr

Senior+$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Litigation Management, Regulatory Compliance, Corporate Law, Risk Assessment, Internal Investigations

CLEAR logoCLEAR

VP, Travel Partnerships

New York, New York, United States · On-site

$285k–$350k/yr

Senior+$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Strategic Partnerships, Business Development, Commercial Strategy, Relationship Management, Contract Negotiation

CLEAR logoCLEAR

Software Engineer, Infrastructure

New York, New York, United States · On-site

$105k–$125k/yr

Entry level$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Python, Kubernetes, AWS, Terraform, Pulumi

CLEAR logoCLEAR

Director, Sports & Experiential Partnerships

New York, New York, United States · On-site

$170k–$210k/yr

Senior+$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Partnership Strategy, Brand Marketing, Experiential Marketing, Relationship Management, Media Value Maximization

CLEAR logoCLEAR

حارس أمن

Riyadh, Riyadh Region, Saudi Arabia · On-site

Entry level$135M raised

المسمى الوظيفي: حارس أمن الإدارة: الأمن والسلامة مكان العمل: الرياض ، الملقا الهدف من الوظيفة الحفاظ على أمن وسلامة المنشأة والممتلكات، ومراقبة المداخل والمخارج والتأكد من الالتزام بإجراءات الأمن والسلامة. المسؤوليات وال…

Skills: Security Monitoring, Access Control, Emergency Response, Surveillance Systems, Reporting

CLEAR logoCLEAR

Staff Software Engineer, Fullstack

New York, New York, United States · On-site

$325k–$500k/yr

Senior+$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Java, Python, React, Typescript, Kafka

CLEAR logoCLEAR

Talent Sourcer

New York, New York, United States · On-site

$90k–$110k/yr

Mid level$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Boolean Search, LinkedIn Recruiter, Gem, Greenhouse, Metaview

CLEAR logoCLEAR

Senior Associate, FP&A

New York, New York, United States · On-site

$140k–$165k/yr

Senior$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Financial Modeling, Budget Management, Forecasting, P&L Management, Strategic Planning

CLEAR logoCLEAR

Tech Recruiter

New York, New York, United States · On-site

$140k–$170k/yr

Mid level$135M raised

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the wo…

Skills: Technical Recruiting, Sourcing, Candidate Experience, Data-Driven Strategy, Stakeholder Management

CLEAR logo

Assistant General Manager (TPA)

CLEAR

Tampa, Florida, United States • On-site

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  • $85k–$125k/yr
  • Full-time
  • Base and Target Bonus, 3 Weeks Paid Time Off, 10 Company-paid Holidays, Monthly Wellness Stipend, 401k Retirement Plan With Company Match, Medical Insurance
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Support the General Manager in leading daily airport operations, focusing on security, customer service, and sales goals. Manage a team of Ambassadors and Managers while maintaining strong relationships with TSA and airport partners.

Requirements

Requires at least 5 years of leadership experience in high-volume, customer-facing environments such as retail or hospitality. Candidates must be able to pass a government background investigation and work a non-traditional schedule.

Full job description

About CLEAR:

 
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

As Assistant General Manager, you will support the General Manager in leading and driving the daily operations of your location for a team of Ambassadors and Managers. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales. 

Key Responsibilities Include:

  • Spend at least 80% of time on the floor in a customer-facing environment at the airport
  • Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity.
  • Hire, develop and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales.
  • Complete administrative tasks & manage labor to ensure highest utility, and oversight of payroll and scheduling
  • Build stakeholder relationships with TSA, airline and airport partners; support needs &/or inquiries in a timely manner, escalating to a higher level as necessary.
  • Coach, mentor, and train the team to meet sales and customer service goals and standards
  • Support smaller regional airports as acting General Manager when permanent GMs are out on PTO, leave, role vacancy
  • Deep understanding of technology and processes; ability to troubleshoot
  • Ensures the team maintains the equipment, signage, and facility to meet brand standards

Ideal candidates will have:

  • At least 5 years of leadership experience in a high volume, fast-paced, and customer-facing environment (i.e. retail, restaurants, hospitality, rental cars).
  • You are self-motivated, positive and possess a passion for fostering a great sense of teamwork.  
  • You have high standards, excellent interpersonal and communication skills, and are committed to training, mentoring, and motivating your team. 
  • Excellent leadership and organizational skills, and ability to manage multiple priorities and influence others in an ever-changing environment.
  • Experience reviewing and reporting on KPIs on a regular basis.
  • Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
  • Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
  • Required to successfully complete a government background investigation

The base salary range for this role is $80,000-$100,000 / year depending on level of skills and experience. 

This range represents the combined base salary and incentive compensation consistent with our current compensation program for this position at CLEAR. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. 

Perks of Being a Team Member at CLEAR!

  • Competitive compensation structure with base and target bonus
  • 3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays 
  • $100 monthly wellness stipend for health and fitness-related expenses
  • 401k Retirement Plan with company match
  • Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance
  • Family Planning benefits through KindBody
  • Paid Parental Leave
  • Family, Military & Bereavement Leave Program
  • Emotional Well Being Assistance
  • Ongoing training & development programs to grow & advance your career with a growing company! 
  • Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!

Terms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

Related keywords

TSAAirport OperationsKPIsSecurity PolicyCustomer ExperienceRetail ManagementHospitalityIdentity PlatformLabor ManagementGovernment Background InvestigationFrictionless ExperienceStakeholder Relations

About CLEAR

LinkedInVisit site

You are You.

Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
86,474
Total funding
$135M

CLEAR is a security identity company making experiences safer and easier—physically and digitally. With over 33 million Members and a growing network of partners across the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether you are in the airport, at the stadium, or on your phone, CLEAR connects you to the things that make you, you. CLEAR+ helps you speed through airport security, while CLEAR1 is our enterprise product that powers trusted identity solutions for businesses across healthcare, travel, and financial services. Headquartered in New York City with offices in Austin, TX and Washington D.C., CLEAR’s mission is to strengthen security and create frictionless experiences.

Offices: 85 10th Ave, New York, NY 10011, US · 114 W 7th St, Austin HQ, Texas 78701, US · 1850 M St NW, Washington, District of Columbia 20036, US

Biometric TechnologyIdentityCustomer ExperienceDigital IdentityAge Verificationand Digital TrustFacial RecognitionBiometricsSecurityIdentity Management
View all jobs at CLEAR

About CLEAR

LinkedInVisit site

You are You.

Industry
Consumer Services
Company size
1,001-5,000 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
86,474
Total funding
$135M

CLEAR is a security identity company making experiences safer and easier—physically and digitally. With over 33 million Members and a growing network of partners across the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether you are in the airport, at the stadium, or on your phone, CLEAR connects you to the things that make you, you. CLEAR+ helps you speed through airport security, while CLEAR1 is our enterprise product that powers trusted identity solutions for businesses across healthcare, travel, and financial services. Headquartered in New York City with offices in Austin, TX and Washington D.C., CLEAR’s mission is to strengthen security and create frictionless experiences.

Offices: 85 10th Ave, New York, NY 10011, US · 114 W 7th St, Austin HQ, Texas 78701, US · 1850 M St NW, Washington, District of Columbia 20036, US

Biometric TechnologyIdentityCustomer ExperienceDigital IdentityAge Verificationand Digital TrustFacial RecognitionBiometricsSecurityIdentity Management
View all jobs at CLEAR

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