Resident Services Coordinator II - Lincoln Way & Lake Village East
Snohomish County, Washington, United States · On-site
$27/hr–$30/hr
Mid level$23M raised
At Mercy Housing, we’re more than just a place to work—we’re part of a movement. We’re working to change how low-income housing is built and supported, helping people and families live better live…
Skills: Community Development, Social Services, Needs Assessment, Conflict Management, Program Coordination
Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering resident…
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$281k–$392k/yr
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San Francisco, California, United States · On-site
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San Francisco, California, United States · On-site
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Principal Technical Program Manager - Deployment Scheduling
San Francisco, California, United States · Hybrid
$220k–$300k/yr
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San Francisco, California, United States · Remote OK
$180k–$277k/yr
Senior+$6.8B raised
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San Francisco, California, United States · On-site
Senior+$6.8B raised
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$27/hr–$30/hr
Full-time
high school, bachelor degree
Healthcare Plans, Dental Insurance, Vision Insurance, Paid Time Off, Company Holidays, Floating Holidays
Posted 12d ago
~40 hrs/week
Responsibilities
Lead on-site programs and connect residents with resources to ensure stability and success. Track program outcomes and build partnerships with community organizations to provide essential support services.
Requirements
Requires a high school diploma and two years of experience in community development or social services. Preference is given to candidates with a bachelor's degree and experience working with seniors or individuals with mental health issues.
Full job description
At Mercy Housing, we’re more than just a place to work—we’re part of a movement. We’re working to change how low-income housing is built and supported, helping people and families live better lives. Every day, we show our values of Respect, Justice, and Mercy in how we treat our residents, partners, and each other.
The Resident Services Coordinator II plays a key role in helping residents thrive. You will lead on-site programs, track outcomes, and connect residents with the resources they need to remain stable and successful. You’ll identify barriers, create pathways to services, and build strong partnerships with community organizations that bring programs, support, and visibility to the property. As an ambassador for the community, you’ll represent Mercy Housing’s mission. When needed, you may provide direct support to residents and collaborate closely with teammates to promote resident stability.
This is an on-site position. English/Russian and/or Ukrainian bilingual preferred.
Pay: $27-30/hour, dependent on experience.
Benefits
Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options
Duties
Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies.
Evaluate outcomes of programs and services delivered on a regular basis as required.
Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to be able to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.
Participate in and/or lead activities within Mercy Housing and in collaboration with partner agencies that build professional capacity and enhance working relationships.
Other duties as assigned.
Minimum Qualifications
High School Diploma or equivalent.
Two (2) years of experience in community development, social services, or related field.
Preferred Qualifications
Two (2) years experience working with individuals with mental health issues.
Two (2) years working with senior and developmentally disabled populations.
Bachelor’s Degree in a related field.
Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.
Experience supervising staff.
Knowledge and Skills
Work collaboratively with others in a team environment, respecting the perspectives and contributions of others.
Demonstrate a high level of verbal, writing, and listening skills.
Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).
Maintain confidentiality and to obtain appropriate release of information as necessary.
Able to work with people with mental health, disability, substance abuse, legal, and financial issues.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records
Mercy Housing is committed to creating affordable housing, inclusive communities, and inspiring dreams.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
1981
Headquarters
Denver, Colorado
LinkedIn followers
25,185
Total funding
$23M
Mercy Housing is working to create a more humane world where poverty is alleviated, communities are healthy and all people can develop their full potential. We believe that affordable housing and supportive programs improve the economic status of residents, transform neighborhoods and stabilize lives.
We provide affordable, program-enriched housing to a variety of people across the country, including low-income families, seniors and people with special needs.
We acquire and renovate housing, as well as develop new properties. The majority of our homes are rental, but we also offer some homeownership opportunities in various communities.
Offices: 1600 Broadway St, Suite 2000, Denver, Colorado 80202-5704, US · 1360 Mission Street, Suite 300, San Francisco, California 94103, US · 120 S. LaSalle, Suite 1850, Chicago, IL 60603, US · 2505 Third Avenue, Suite 204, Seattle, WA 98121, US · 260 Peachtree Street, Suite 250, Atlanta, Georgia 30303, US
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