Arlington County, Virginia, United States · On-site
$97k–$138k/yr
Mid level
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$97k–$138k/yr
Full-time
bachelor degree, postgraduate degree
401k with company match, Healthcare coverage, Performance-based incentives
Posted 17d ago
~40 hrs/week
Responsibilities
The Senior Specialist will own eCommerce and digital analytics across the Coffee and Beverage Division to identify growth opportunities and execute winning strategies. They will lead cross-functional initiatives including digital shelf excellence, AI enablement, and data harmonization to drive business performance.
Requirements
Candidates must have a bachelor's degree in a relevant field and at least 3 years of experience in eCommerce, commercial analytics, or strategy roles. Proficiency in analytical tools like Excel, SQL, and digital shelf platforms is required, along with strong communication and project management skills.
Full job description
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
Company Overview
Nestlé USA’s Coffee & Beverage Division is home to a dynamic portfolio of iconic brands including Starbucks, Coffee-Mate, Nescafé, Nesquik, Natural Bliss, and Seattle’s Best Coffee. We are committed to delivering growth by elevating everyday moments for consumers while strengthening partnerships with our customers. Our organization thrives on collaboration, agility, and innovation to win in a fast-paced and evolving marketplace.
Role Overview
The Senior Specialist, eCommerce Strategy is a critical contributor to how the organization understands performance, identifies opportunities, and executes winning strategies across the eCommerce channel. This role owns eCommerce and Digital analytics and insights across our Coffee and Beverage Division Business Units, leads cross‑functional collaboration with Commercial Development and Brand, and drives key initiatives including digital shelf excellence, operationalizes AI-and Agentic enablement and data harmonization. The right candidate brings a mix of analytical rigor, strategic thinking, curiosity, and organizational leadership to accelerate the company’s eCommerce growth.
Key Responsibilities
eCommerce Channel Insights & Analytics
Own end‑to‑end eCommerce insights and analytics across all BU’s and Categories.
Develop, maintain, optimize and socialize:
Business Health & eCommerce Strategy meeting scorecards
eMBR/eQBR consumption data, reporting, and insights
Ad hoc analyses and deep‑dive performance investigations
Partner with eCommerce Strategists to shape strategy, quantify opportunities, and drive alignment across stakeholders.
Post‑Analytics Framework Development
Build structured processes to evaluate and prioritize high‑impact strategies.
Lead bi‑annual insights shareouts with CD and Brand, synthesizing which tactics drive the greatest measurable improvement in:
Assortment execution and performance reporting
Pricing & promotions
Digital shelf presence and compliance
Package findings into playbooks and repeatable growth frameworks.
Analyze category performance to identify whitespace and growth opportunities across retailers.
Quantify ROI and build models that inform investment allocation and strategic prioritization.
Measure and communicate category share trends, competitive gaps, and underlying drivers.
Partner with Brand, CD, and Category Management to recommend actions that close share gaps and accelerate growth.
Retailer Team Engagement
Own key connects with retailer teams to align on data needs, insights, and measurement.
Provide consistent, accurate analytics and strategic recommendations for retailer-facing initiatives.
Act as a trusted strategic partner to CD teams, shaping retail-specific strategies and supporting sell-in storytelling.
Digital Shelf Project Management
Partner with Digital Shelf Sr Specialist to co-manage digital shelf initiatives end‑to‑end, ensuring flawless execution and cross‑functional collaboration.
Work with internal and external partners to enhance content accuracy, discoverability, taxonomy alignment, and conversion-driving elements.
Track progress, identify risks, and ensure retailer readiness and compliance across the digital shelf ecosystem.
AI Enablement & Data Accuracy Leadership
Serve as the team liaison and executor for AI enablement initiatives within the eCommerce Strategy function.
Partner with cross-functional teams (Insights, IT, CD, Brand) to identify AI use cases that enhance productivity and analytical depth.
Lead initiatives to ensure data accuracy and harmonization across competitive & business datasets (C&B), improving consistency, usability, and decision‑making quality.
Develop quality controls and ongoing monitoring frameworks to ensure the integrity of inputs feeding AI models, dashboards, and insights systems.
Budget & PO Management
Support team budget operations through proactive purchase order creation and tracking.
Maintain vendor relationships, ensure timely invoice processing, and partner with Finance to monitor budget accuracy.
Improve internal processes to streamline PO and budget workflows.
Qualifications
Bachelor’s degree in Business, Analytics, Economics, Data Science, Marketing, or related field; MBA or advanced degree a plus.
3+ years of experience in eCommerce, commercial analytics, retail, or strategy roles preferred.
Strong analytical skills with proficiency in Excel, Power BI/Tableau, SQL, or similar tools.
Experience with eCommerce retail portals, digital shelf platforms (e.g., Circana, Salsify, Stackline), and syndicated data.
Demonstrated experience in project management and cross-functional collaboration.
Strong communication skills with the ability to synthesize and present insights to senior stakeholders.
Familiarity with AI/automation tools and comfort contributing to AI-driven workflows a plus.
What Success Looks Like
High-quality, actionable insights consistently influence business decisions.
Digital shelf health improves through structured project management and cross-functional alignment.
AI initiatives result in improved data quality, reduced manual work, and stronger strategic outputs.
Teams have a unified, trusted source of truth for eCommerce performance.
Retailer connections strengthen through clear, strategic, insight‑driven storytelling.
Budgets and POs are managed efficiently with zero surprises.
C&B
The approximate pay range for this position is $97,000 to $138,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.
We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.
Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.
Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
House rules: https://nes.tl/HouseRules
Offices: Av. Nestlé 55, Vevey, 1800, CH · Rue d'Entre-Deux-Villes 12, La Tour-de-Peilz, VD 1814, CH · Avenida 8A C N, Panama City, Panama, PA · Stroombaan 14, Amstelveen, North Holland 1181 VX, NL · Avenida Carlos Gomes, 300, Porto Alegre, RS 90480-000, BR
Coffee and beveragesDairyConfectionaryCulinary and frozen foodIce CreamInfant nutritionHealthcare nutritionOut of home F&B solutionsand PetcareWater
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