About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: BMS Troubleshooting, Tridium Niagara N4, HVAC Controls, Commissioning, Networked Control Systems
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: BMS Service Management, Building Automation Systems, HVAC Controls, Technical Troubleshooting, Project Coordination
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Greenwood Village, Colorado, United States · Hybrid
$85k–$95k/yr
Senior
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: Bms Troubleshooting, Tridium Niagara N4, Hvac Controls, System Commissioning, Networked Control Systems
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: BMS Troubleshooting, Tridium Niagara N4, HVAC Controls, System Commissioning, Networked Control Systems
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: BMS Troubleshooting, Tridium Niagara N4, HVAC Controls, Commissioning, Networked Control Systems
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: BMS Troubleshooting, Tridium Niagara N4, HVAC Controls, Commissioning, Networked Control Systems
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: BMS Troubleshooting, Tridium Niagara N4, HVAC Controls, Commissioning, Networked Control Systems
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Greenwood Village, Colorado, United States · Hybrid
$115k–$135k/yr
Senior
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Skills: BMS Installation, EPMS Controls, Commissioning, Low Voltage Wiring, BACnet
About Mantis We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$85k–$125k/yr
Full-time
Medical, Dental, Vision, FSA, HSA, 401k Matching
Posted 19d ago
~40 hrs/week
Responsibilities
The technician is responsible for diagnosing and resolving complex issues in building management systems across commercial and mission-critical environments. Key duties include executing service tickets, performing system upgrades, and commissioning control system components to ensure reliability and SLA compliance.
Requirements
Candidates must have 3-5+ years of experience in BMS, building automation, or HVAC controls. Proficiency with Tridium Niagara (N4) or equivalent systems and strong troubleshooting capabilities across hardware and software are required.
Full job description
About Mantis
We help organizations improve how their buildings perform by bringing together energy, facility operations, and sustainability into one connected approach. At Mantis, our teams work across the full lifecycle of a facility—from planning and design to field execution and long-term asset management—across commercial and industrial portfolios, data centers, and complex mechanical systems.
Our work spans four core areas: Building Controls, Energy Efficiency, Energy Advisory, and Facility Management—covering HVAC/mechanical optimization, BMS/BAS and EPMS controls, lighting system upgrades, energy brokerage, roofing and building envelope assessments, construction management, and more.
Whether you’re in sales, engineering, construction/project management, field operations, corporate, or technology, you’ll play a role in delivering these solutions and helping clients improve facility performance.
\nSummary
BMS Service Technician II diagnoses and resolves complex system issues in building management systems across commercial and mission-critical environments. This role ensures systems run reliably by completing service work from start to finish, reducing repeat issues, and maintaining consistent service quality
Outcomes
• >= 85% of service tickets resolved without return visit (First-Time Fix Rate) • Service issues resolved within SLA timelines across all priority tiers (MTTR) • >= 95% QA pass rate with <5% callbacks or rework • <= 10% of tickets require escalation to senior technician or engineering • 100% of service work documented accurately and submitted within required timeframe • 100% compliance with site safety and security protocols • Demonstrates ownership, accountability, and reliability in field execution
Responsibilities
• Independently troubleshoot, service, and commission BMS systems in mission-critical environments • Diagnose and resolve hardware, software, and networked control system issues • Execute service tickets from assignment through full resolution within SLA timelines • Perform system upgrades, backups, restores, and configuration changes • Execute commissioning and startup activities, including validation of system performance • Install and configure control system components, including sensors, controllers, and panels • Read and interpret control drawings to identify issues and implement solutions
Minimum Qualifications
• 3-5+ years of BMS, building automation, or HVAC controls experience • Proficiency with Tridium Niagara (N4) or equivalent controls systems • Strong troubleshooting capability across control systems (hardware, software, and networked systems)
Working Conditions/Physical Requirements
Work environment: Field-based role across commercial buildings, active construction sites, and mission-critical facilities.
Physical requirements:
Standing, walking, climbing ladders, and working in mechanical spaces
Lifting tools and equipment (up to ~50 lbs.)
Working in confined or high-access environments as needed
Schedule expectations:
Standard work hours with on-call rotation and emergency response requirements
Travel required based on service and project needs (90%)
Disclaimers
This position description describes the general nature and level of work expected for this role. It is not intended to be a complete list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs, client demands, system changes, or economic conditions. Employees are expected to perform other job-related duties as assigned.
\n
$85,000 - $125,000 a year
Base Salary
\n
Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.
What else can we offer you?
We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees). Working at Mantis also brings tremendous professional development opportunities that allow you to make a real impact on both the company and your career!
Not sure you meet every single requirement?
Studies show that women and individuals from underrepresented groups often hesitate to apply unless they check every box. At Mantis, we’re committed to building an inclusive and equitable team—so if this role excites you, we’d love to hear from you, even if your experience doesn’t match every single qualification.
Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Providing comprehensive energy, sustainability, and facilities asset management solutions.
Industry
Facilities Services
Company size
201-500 employees
Founded
2019
Headquarters
Houston, TX
LinkedIn followers
6,009
At Mantis Innovation, our experts provide data-driven, consultative services designed to optimize your facility, sustainability, and energy management strategies, while ultimately making your lives easier with trusted, unbiased solutions designed to generate value. We’ll guide you in making the right decision at the right time, providing ongoing support, custom solutions, and turnkey energy and facilities management. We’re focused on real risk management, real cost savings, and real carbon reductions.
Our team provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We’re looking at the entire facility, inside and out, and can impact 70% of what a building operator allocates critical budget dollars toward including:
- Strategic electricity and natural gas procurement, renewable energy, and demand response
- Climate impact reduction and reporting, net zero strategies, sustainability planning
- Roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, EV charging
- Lighting/LED retrofits, HVAC/mechanical, and building automation systems improvements and implementation
Our turnkey solutions maximize results at every touchpoint of facility performance. Our technology platforms make those touchpoints accurate and visceral, backed by data from billions of feet of facility space. We offer all of this with a white glove service, meaning our clients receive an unparalleled level of professionalism and care.
Mantis is headquartered in Houston, Texas, with office locations across the United States from Massachusetts to Washington.
Discover more about Mantis at www.mantisinnovation.com
Offices: 11011 Richmond Ave, Suite 500, Houston, TX 77042, US · 6312 S. Fiddlers Green Circle, #100E, Greenwood Village, CO 80111, US · 209 Burlington Road, Suite 219, Bedford, MA 01730, US · 717 Franklin Ave., Suite 100, Waco, TX 76701, US · 410 Riverview Plaza, Trenton, NJ 08611, US
Energy ProcurementFacility Asset ManagementEnergy EfficiencyDemand ManagementSolar Consulting & StorageBuilding Technology MonitoringVirtual Power Purchase AgreementsSustainability SolutionsWholesale Energy Procurementand Reverse Auction Technology
Providing comprehensive energy, sustainability, and facilities asset management solutions.
Industry
Facilities Services
Company size
201-500 employees
Founded
2019
Headquarters
Houston, TX
LinkedIn followers
6,009
At Mantis Innovation, our experts provide data-driven, consultative services designed to optimize your facility, sustainability, and energy management strategies, while ultimately making your lives easier with trusted, unbiased solutions designed to generate value. We’ll guide you in making the right decision at the right time, providing ongoing support, custom solutions, and turnkey energy and facilities management. We’re focused on real risk management, real cost savings, and real carbon reductions.
Our team provides managed facility services and turnkey program management with technology-enabled solutions that target the entire building footprint. We’re looking at the entire facility, inside and out, and can impact 70% of what a building operator allocates critical budget dollars toward including:
- Strategic electricity and natural gas procurement, renewable energy, and demand response
- Climate impact reduction and reporting, net zero strategies, sustainability planning
- Roofing, solar, HVAC assessment management, pavement, building envelope, data center optimization, EV charging
- Lighting/LED retrofits, HVAC/mechanical, and building automation systems improvements and implementation
Our turnkey solutions maximize results at every touchpoint of facility performance. Our technology platforms make those touchpoints accurate and visceral, backed by data from billions of feet of facility space. We offer all of this with a white glove service, meaning our clients receive an unparalleled level of professionalism and care.
Mantis is headquartered in Houston, Texas, with office locations across the United States from Massachusetts to Washington.
Discover more about Mantis at www.mantisinnovation.com
Offices: 11011 Richmond Ave, Suite 500, Houston, TX 77042, US · 6312 S. Fiddlers Green Circle, #100E, Greenwood Village, CO 80111, US · 209 Burlington Road, Suite 219, Bedford, MA 01730, US · 717 Franklin Ave., Suite 100, Waco, TX 76701, US · 410 Riverview Plaza, Trenton, NJ 08611, US
Energy ProcurementFacility Asset ManagementEnergy EfficiencyDemand ManagementSolar Consulting & StorageBuilding Technology MonitoringVirtual Power Purchase AgreementsSustainability SolutionsWholesale Energy Procurementand Reverse Auction Technology