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$13/hr–$17/hr
Other
Competitive Pay, Employee Meal Discount, Medical Insurance, Dental Insurance, Career Development And Training Programs, Paid Vacation Time
Posted 18d ago
~40 hrs/week
Responsibilities
The Shift Leader is responsible for coaching crew members and managing operational standards to ensure a high-quality guest experience. Key duties include scheduling, inventory control, and monitoring compliance with food safety and cleanliness policies.
Requirements
Candidates must have supervisory experience within the restaurant field and be fluent in English with basic math and writing skills. Strong leadership abilities, a focus on guest satisfaction, and a desire for career development are required.
Full job description
You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2017. Bowers Donuts Inc. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.
Leadership is responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies. They also have responsibilities in specific departments such as scheduling and inventory controls.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
Responsibilities Include:
Flexible availability and willingness to work changing hours based on the needs of the restaurant.
Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
Deploy team members appropriately to meet guests' needs and service standards throughout shift.
Support training of Crew Members as directed by General Manager.
Communicate goals and hold team members accountable for performance during shift.
Hold guests as highest priority and role model exceptional guest service.
Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems.
Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
Monitor team performance to ensure quality, service, and cleanliness standards are met.
Ensure restaurant standards and marketing initiatives are properly executed.
Follow all and implement systems and processes to control labor costs, food costs, and cash throughout shift.
Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security.
Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
Must be able to fluently speak/read English
Math and writing skills
Supervisory Experience Necessary (In a restaurant field)
Guest Focus - anticipate and understand guests' needs and exceed their expectations
Passion for Results - set compelling targets and deliver on commitments
Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment
Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team
Desire for Career Development
Benefits Include:
Competitive Pay at $17.00 per hour with appropriate experience and availability.
Employee Meal Discount
Medical and Dental Insurance with Company contribution (full time employees)
Donuts of Rutland is a Dunkin Donuts franchise group, serving up fresh coffee, donuts & smiles in Vermont & New York.
Industry
Food and Beverage Retail
Company size
201-500 employees
Headquarters
Rutland, Vermont
LinkedIn followers
6
Donuts of Rutland, Inc. is a fast-paced, growing Dunkin’ franchisee with more than 240 employees across 15 restaurants throughout Vermont and New York.
We’re a family-owned company, dedicated to providing the best in quality and service to our guests. Always open, delivering an outstanding guest experience, and serving up our nationally acclaimed coffee and tasty baked goods to our guests through rain or shine, snow or sleet without missing a beat!
It’s our people who make Dunkin’ what it really is, a fun-paced culture and a place that isn’t the typical quick service restaurant.
Offices: 217 N Main St, Rutland, Vermont 05701, US
How much do Management & Leadership jobs in Pennsylvania pay?
Based on 4628 listings with disclosed salaries, most management & leadership jobs in Pennsylvania pay between $65k–$175k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Pennsylvania right now?
There are currently 19,294 open management & leadership positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Pennsylvania?
Companies currently hiring include Domino's, UPMC, CVS Health, PNC, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Pennsylvania?
Yes — 3787 of the 19294 open management & leadership positions offer remote or hybrid work (1047 remote, 2740 hybrid).
How do I apply for Management & Leadership jobs in Pennsylvania?
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