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Full-time
bachelor degree
Mileage Reimbursement, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401K
Posted 16d ago
~40 hrs/week
Responsibilities
Lead daily clinic operations and non-provider staff at the Camp Hill location to ensure operational excellence and high-quality patient care. Manage provider schedules, financial performance, and regulatory compliance while fostering a collaborative team environment.
Requirements
Requires 4+ years of experience in healthcare office management and direct staff supervision. A bachelor's degree is preferred, along with strong analytical skills and proficiency in healthcare administrative systems.
Full job description
We are currently seeking a dynamic and experienced Practice Manager to lead our Camp Hill, PA location. This is an exciting opportunity for a mission-driven operations leader who thrives in a fast-paced healthcare setting and is passionate about delivering exceptional patient care through strong team leadership and operational excellence.
At Kolmac Integrated Behavioral Health, the Practice Manager is more than just an administrator—they are a strategic partner, a team motivator, and a change champion. The ideal candidate is solution-focused, goal-oriented, and resilient—ready to rise above challenges and lead with clarity, compassion, and confidence.
This role plays a critical part in aligning daily medical office operations with Kolmac’s broader mission to help individuals and families heal through evidence-based addiction and behavioral health care. The Practice Manager works collaboratively with clinical leaders and the Patient Access Director to drive results, promote superior customer service, and create a high-performing, patient-centered environment.
If you are energized by the opportunity to lead, problem-solve, build strong teams, and make a meaningful impact in people’s lives, we want to meet you.
Responsibilities
Operational Oversight & Practice Efficiency
Provide direct oversight and leadership of daily clinic operations at our new Camp Hill, PA location
Maintain a clean, professional, and welcoming environment at both sites.
Establish and maintain appropriate levels of office/medical supplies and clinical equipment.
Ensure all clinic workflows, from front desk to back-end processes, operate efficiently and in alignment with Kolmac standards.
Adjust operations proactively to maintain peak performance.
Provider & Patient Access
Coordinate and manage provider schedules; support onboarding of new providers and modifications to existing schedules.
Monitor appointment availability and ensure same-day access whenever possible.
Evaluate staffing and scheduling practices to meet patient demand and financial goals.
Prepare clinics for provider transitions (e.g., departures or additions) to ensure minimal disruption.
Patient Experience & Service Recovery
Serve as a primary point of contact for patient concerns, ensuring timely resolution and satisfaction.
Engage in service recovery and continuous improvement activities.
Supervise all non-provider staff across both sites; handle training, onboarding, performance management, and payroll.
Maintain and coordinate staffing schedules to support patient care and clinic efficiency.
Identify and support additional training needs in collaboration with clinical leadership.
Encourage team engagement, development, and a culture of accountability.
Lead hiring, promotions, and terminations in alignment with organizational policy.
Compliance & Facility Readiness
Ensure compliance with environmental, health, safety, and regulatory standards.
Monitor adherence to Kolmac’s Code of Conduct, internal policies, and applicable laws.
Work closely with Compliance and Legal to report and manage risk, privacy, or regulatory concerns.
Educate staff on compliance standards and emergency preparedness procedures.
Financial Performance & Revenue Cycle Management
Oversee collection of copays, deductibles, and outstanding balances.
Monitor and report on cash collections, payer mix, and accounts payable activities.
Ensure proper documentation, financial tracking, and reporting on daily/weekly/monthly performance.
Contribute to overall revenue cycle effectiveness and collaborate with centralized billing teams.
Leadership & Communication
Lead regular team meetings to share goals, updates, and changes to practice operations or policies.
Serve as a visible, supportive leader who fosters strong provider-staff relationships and a culture of collaboration.
Other Duties
Provide backup to staff during peak times or absences.
Perform other duties as assigned to ensure clinic continuity and patient care.
The Logistics
Location: Camp Hill, PA
Schedule: Monday – Friday, 10:00 a.m. – 6:00 p.m.
Qualifications
4+ years of experience in healthcare office management and direct staff supervision
Proven experience in medical office or behavioral health practice management
Strong interpersonal and communication skills for effective collaboration with clinicians, staff, and patients
Excellent analytical and problem-solving skills
Proficiency with healthcare software and administrative systems
Effective leadership, motivation, and goal-setting abilities
Sound understanding of healthcare finance and best practices
Strong organizational and time management skills
Bachelor’s degree preferred but not required
We Offer
Mileage reimbursement for inter-site travel
Competitive Compensation
Full Benefits: Medical/Dental/Vision
Life Insurance
401K
Tuition Reimbursement
Paid Professional Development Time
Student Loan Repayment Program
Paid Vacation Time
And more!
The starting salary for this position is up to $65,000, with the potential for higher compensation based on factors such as geographic location, relevant experience, licensure, education, and demonstrated skill level.
Kolmac Integrated Behavioral Health has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. We are still growing!
Kolmac Integrated Behavioral Health provides outpatient detox, rehabilitation, and treatment for adults with alcohol, drug, and co-occurring disorders.
The goal of Kolmac Integrated Behavioral Health is to help patient’s establish a satisfying life without alcohol or other addictive drugs. Kolmac provides outpatient detox, medication assisted treatment, and addiction treatment for adults in locations throughout DC, Maryland, Virginia, Delaware, New Jersey, and Pennsylvania. Our outpatient program is made up of the three traditional phases of drug and alcohol addiction treatment program: detoxification, rehabilitation and continuing care.
Offices: 3905 National Dr, 200, Burtonsville, Maryland 20866, US · 6525 N Charles St, Suite 085, Towson, Maryland 21204, US · 10632 Little Patuxent Pkwy, Suite 410, Columbia, Maryland 21044, US · 8561 Fenton St, Suite 250, Silver Spring, Maryland 20910, US · 1411 K St NW, Suite 703, Washington, District of Columbia 20005, US
How much do Management & Leadership jobs in Pennsylvania pay?
Based on 4611 listings with disclosed salaries, most management & leadership jobs in Pennsylvania pay between $65k–$175k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Pennsylvania right now?
There are currently 19,245 open management & leadership positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Pennsylvania?
Companies currently hiring include Domino's, UPMC, CVS Health, PNC, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Pennsylvania?
Yes — 3774 of the 19245 open management & leadership positions offer remote or hybrid work (1045 remote, 2729 hybrid).
How do I apply for Management & Leadership jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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