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Full-time
high school, associate degree
Medical Insurance, Vision Insurance, Dental Insurance, Life Insurance, Disability Insurance, Retirement Program
Posted 16d ago
~40 hrs/week
Responsibilities
Supervises outpatient phlebotomy teams across multiple locations and manages staff scheduling and performance evaluations. Responsible for ensuring proper specimen collection, maintaining procurement policies, and improving customer satisfaction metrics.
Requirements
Requires a high school diploma and three years of phlebotomy experience, with a preference for an associate degree in laboratory sciences. Must possess medical terminology knowledge and a customer service focus, with supervisory experience preferred.
Full job description
UPMC's Logan Medical Center is seeking a Phlebotomy Supervisor to join their team! This full-time position will work day-shift, Monday through Friday. This role supervises three outpatient phlebotomy teams and will require travel to other locations on a regular basis, including BMA Express Lab and Ebensburg Medical Center. Prior leadership experience is preferred. Apply today to join a collaborative and supportive team of phlebotomy supervisors!
What Can UPMC Do for You?
A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
Competitive pay for the work that you do
Responsibilities:
Maintains a schedule to provide coverage to meet patient care needs.
Procures appropriate specimens by venipuncture, heelstick and fingerstick following established procedures including proper patient identification procedures.
May collect samples other than blood, as required.
Specimen collection may be performed at off-site locations, as required.
Performs all responsibilities according to the philosophy of the UPMC Health System such that the needs of our customers are fulfilled.
Trains and orients new employees and students.
Performs staff performance evaluations and administers corrective action, as required.
Responsible for maintaining and updating specimen procurement policies and procedures.
Demonstrates dependability, reliability, and independent judgment recognizing priorities to accommodate department needs and acceptance of appropriate authority.
Promotes patient safety.
Interacts with all laboratory customers courteously and professionally; responds to telephone inquiries in a timely manner.
Develops quality initiatives to improve process and provide customer satisfaction.
Assists in determining level of customer satisfaction through various metrics.
Accurately registers patient demographic information and laboratory test orders into the information system(s), while ascertaining adequacy of patient information.
Informs technical staff, supervisory personnel and/or pathologists of any unusual or problematic incidents.
Instruct patients on the collection procedures for laboratory specimens that are obtained by the patient.
Adheres to established laboratory and hospital policies in areas of procedures, methods, quality control, quality assurance, safety, compliance and personnel policies.
High school diploma or equivalent.
Associate degree in laboratory sciences preferred.
Three years phlebotomy experience required.
Hospital phlebotomy experience preferred.
Medical terminology experience required.
Prior experience in roles emphasizing a customer service focus required.
Supervisory experience preferred.
Communication skills: Must possess good oral and written skills, must be able to communicate effectively with all age groups and populations of internal and external customers as well as co-workers both on the telephone and directly.
Computer/Typing skills: Knowledge of LIS computer information systems as related to specimen procurement processes and registration preferred. Proficiency with Microsoft Office applications preferred. Must become skilled in the use of LIS.
Licensure, Certifications, and Clearances:
Phlebotomy Technician (PBT(ASCP)) or MLT(ASCP) with significant phlebotomy experience or equivalent preferred.
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Offices: US Steel Tower, 600 Grant Street, Pittsburgh, PA 15219, US
Patient CareHealth Insuranceand International and Commercial ServicesInformation TechnologyDocument ManagementHealth CareHospitalConsultingLegal TechBiotechnology
How much do Management & Leadership jobs in Pennsylvania pay?
Based on 4611 listings with disclosed salaries, most management & leadership jobs in Pennsylvania pay between $65k–$175k per year. Individual offers vary with seniority, company size, and specialization.
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