Branch Manager – Lead, Inspire & Make an Impact with AAA Central Penn Join AAA Central Penn as a Branch Manager at our Progress Avenue branch and lead a team dedicated to delivering exceptional service and driving …
Skills: Leadership, Team Coaching, Customer Service, Branch Operations, Sales Strategy
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Our members summer plans include RV adventures, family road trips, and summer rental houses. Your summer plans can include helping them protect it all with the right insurance coverage. Enjoy sales? At AAA Central Penn, …
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Member Specialist – Join the Fun at AAA Central Penn! Starting at $17.65 per hour! At AAA Central Penn, everything we do comes down to one mission: making life better for our members—and for the people who wo…
Skills: Customer Service, Sales, Communication Skills, Active Listening, Decision Making
Manheim Township, Pennsylvania, United States · Hybrid
Entry level
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Where Helping People Isn’t Just the Job – It’s the Purpose – Start Your Career with AAA Central Penn! It's summertime! That means our members need your support to learn how they can get the most o…
Skills: Customer Service, Sales, Communication Skills, Listening Skills, Computer Literacy
Where Helping People Isn’t Just the Job – It’s the Purpose – Start Your Career with AAA Central Penn! It's summertime! That means our members need your support to learn how they can get the most o…
Skills: Customer Service, Sales, Communication Skills, Listening Skills, Computer Literacy
Manheim Township, Pennsylvania, United States · On-site
Entry level
AAA has been around for a loooong time. Like, longer-than-your-grandma’s-secret-meatloaf-recipe long. But what do you really know about AAA? Maybe you’ve seen our logo on a truck rescuing someone whose car de…
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Full-time
associate degree
Posted 2d ago
~40 hrs/week
Responsibilities
Lead and motivate a team to deliver exceptional customer service while driving branch profitability through innovative sales strategies. Manage daily operations including staffing, inventory, cash balancing, and facility maintenance.
Requirements
Requires an associate degree or 7-10 years of related experience with strong leadership and communication skills. Proficiency in Microsoft Office and Campana is required, with a need to maintain specific state and federal clearances.
Full job description
Branch Manager – Lead, Inspire & Make an Impact with AAA Central Penn
Join AAA Central Penn as a Branch Manager at our Progress Avenue branch and lead a team dedicated to delivering exceptional service and driving meaningful business results. In this role, you’ll inspire employees, manage daily operations, and ensure every customer receives remarkable personal experience.
What You’ll Do
Lead, coach, and motivate team members while modeling AAA Central Penn’s Core Values.
Set expectations, communicate effectively, and hold employees accountable to goals.
Foster engagement through recognition, support, and mentorship.
Ensure outstanding customer service and remove barriers to a positive experience.
Drive branch profitability through innovative sales strategies and consistent goal tracking.
Manage staffing, inventory, cash balancing, reporting, and facility maintenance.
Maintain required clearance for title/PennDOT work as well as Federal and State fingerprinting.
What You Bring
Associate degree or 7–10 years of related experience.
Leadership skills with the ability to guide teams and manage branch operations.
Strong customer service, communication, and decision‑making abilities.
Organized, adaptable, detail‑oriented, and supportive of company initiatives.
Proficiency in Word, Excel, Outlook, Internet applications, and Campana.
Ability to interpret business information and apply basic math concepts.
Travel, Notary, PennDOT, or Messwin experience is a plus.
Why AAA Central Penn?
Joining our team means becoming part of an organization dedicated to service, trust, and community impact. You’ll have the opportunity to grow professionally, lead a dynamic team, and make a difference for thousands of members who rely on us.
Related keywords
Branch ManagementPennDOTNotaryMesswinStaffingGoal TrackingMentorshipCustomer ExperienceBusiness Information InterpretationFederal Fingerprinting
AAA Central Penn serves members in Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties. As North America’s largest motoring and leisure travel organization, AAA provides more than 62 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers.
Offices: 2301 Paxton Church Road, Harrisburg, PA 17110, US · 4680 East Trindle Road, Camp Hill, PA 17011, US · 804 Estelle Dr, Lancaster, Pennsylvania 17601, US · 727 S Broad St, Lititz, Pennsylvania 17543, US · 984 Isabel Dr, Lebanon, Pennsylvania 17042, US
Travel ServicesFinancial ServicesInsurance AgencyRoadside AssistanceShopping Deals & DiscountsTransportation Safety & AdvocacyDriving SchoolSenior Driver Trainingand Public & Government Highway Affairs
AAA Central Penn serves members in Adams, Cumberland, Dauphin, Huntingdon, Juniata, Lancaster, Lebanon, Mifflin, and Perry counties. As North America’s largest motoring and leisure travel organization, AAA provides more than 62 million members with travel, insurance, financial and automotive-related services. Since its founding in 1902, the not-for-profit, fully tax-paying AAA has been a leader and advocate for the safety and security of all travelers.
Offices: 2301 Paxton Church Road, Harrisburg, PA 17110, US · 4680 East Trindle Road, Camp Hill, PA 17011, US · 804 Estelle Dr, Lancaster, Pennsylvania 17601, US · 727 S Broad St, Lititz, Pennsylvania 17543, US · 984 Isabel Dr, Lebanon, Pennsylvania 17042, US
Travel ServicesFinancial ServicesInsurance AgencyRoadside AssistanceShopping Deals & DiscountsTransportation Safety & AdvocacyDriving SchoolSenior Driver Trainingand Public & Government Highway Affairs