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$68k–$77k/yr
Full-time
bachelor degree
Annual Leave, Sick Leave, Holidays, Personal Days, Tuition Remission, Life Insurance
Posted 40d ago
~40 hrs/week
Responsibilities
Oversees the application and admission decision support systems, including CRM management via Salesforce and document imaging processes. Provides desktop support and manages workflows for graduate recruitment and marketing.
Requirements
Requires a Bachelor's degree in business technology, IT, systems engineering, or a related field with at least 3 years of related experience. Knowledge of higher education and enterprise-wide application systems is preferred.
The Graduate School Operations Manager oversees our Application, Admission decision support system, back office document imaging and storage, and is our primary liaison for our CRM. This role not only supports Graduate School staff, but faculty and academic department staff, as well as prospective and current students.
Why Work at UMBC?
UMBC offers competitive compensation. This role starts at $68,000and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.
What is it like to work at UMBC? Check out Glassdoor or Indeed.
All tasks in the implementation and maintenance of our application and admissions decision support system (currently CollegeNet). This includes working with departments to develop workflows for application review, organizing annual change requests, troubleshooting, configuring views for users, managing permissions, etc.
This position also is responsible for supervising staff who conduct document imaging processes and physical document storage.
This position is responsible for desktop support, the electronic hardware and software used by graduate school staff and throughout the office. This involves general lifting of computer equipment (less than 20 lbs.) and installation involving some stooping and bending.
This position is our primary CRM (Salesforce) expert, crafting events, reports, forms, campaigns, etc.. to support graduate recruitment and marketing.
Required Minimum Qualifications:
Bachelor's Degree preferably in business technology, information technology, systems engineering or related field.
Minimum of 3 years of related experience.
Preferred Qualifications:
Knowledge of higher education, especially graduate education is preferred. Background in application systems, imaging systems, and other enterprise wide technologies is preferred.
Tuition remission at UMBC for eligible dependents after two years of FT employment
Additional Benefits:
Life and disability insurance
Retirement plans (including the choice of joining the pension plan)
Professional development opportunities
Wellness opportunities
& Much more
Salary:
Salary: $68,000 - $77,000 depending on qualifications and experience.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Hours:
Full-time
Type:
Regular
FLSA Status:
Exempt
Equal Opportunity Statement:
UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
Work Authorization
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
The Choice Program at UMBC is a community-based, family-centered case management approach to diversion and youth development. Focusing on providing support in at-risk environments, The Choice Program empowers youth and engages families through a multitude of services adapted to individual needs. The program seeks to foster resiliency in young people by promoting protective factors to mitigate risk in their daily lives.
Offices: 1000 Hilltop Cir., Public Policy Building, Baltimore, Maryland 21250, US
How much do Management & Leadership jobs in Maryland pay?
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