San Mateo, California, United States · Hybrid
$131k–$197k/yr
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Experience strategy, Customer journey mapping, Personalization strategy, Data analysis, Project management
San Francisco, California, United States · On-site
$140k–$160k/yr
Who we are Atoms is building the machines that power the next era of progress. Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are m…
Skills: Global benefits management, Vendor management, Broker management, Benefits administration, Open enrollment
Bear Valley, California, United States · On-site
$28/hr–$32/hr
Job Summary The Assistant Ski Patrol Director supports the daily operation of the Ski Patrol department, including avalanche mitigation, emergency medical response, mountain safety, risk management, staff training, and s…
Skills: Avalanche mitigation, Emergency medical response, Risk management, Staff training, Ski patrol leadership
Los Angeles, California, United States · Hybrid
$29/hr–$42/hr
Since 1979, WSP Property & Buildings (P&B) has been part of shaping the building landscape along the West Coast. From industrial development to warehouses, office, retail, higher education, community colleges, K-12, and …
Skills: Project coordination, Administrative support, Project scheduling, Contract tracking, Construction administration
Sacramento, California, United States · On-site
$125k–$145k/yr
**THIS IS NOT A REMOTE POSITION** M3 Service is seeking a Sales Manager to lead and grow a high-performing, relationship-driven, sales organization focused on helping building and facility owners shift from reactive main…
Skills: Sales leadership, Consultative selling, Relationship management, Strategic planning, Business development
Santa Ana, California, United States · On-site
$78k–$96k/yr
WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you j…
Skills: Culinary Management, Staff Supervision, Menu Planning, Budget Monitoring, Inventory Management
Los Angeles, California, United States · On-site
$30/hr–$38/hr
WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you j…
Skills: Property Management, Rent Collection, Tenant Relations, Vendor Coordination, Regulatory Compliance
Los Angeles, California, United States · On-site
$138k–$171k/yr
WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you j…
Skills: Strategic Planning, Fiscal Oversight, Performance Management, Clinical Supervision, Contract Management
Los Angeles County, California, United States · On-site
$81k–$99k/yr
WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you j…
Skills: Facilities Management, Asset Management, Safety Governance, Regulatory Compliance, Risk Management
San Jose, California, United States · On-site
$26/hr–$31/hr
WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you j…
Skills: Analytical Skills, Attention to Detail, Collaboration, Teamwork, Communication
San Jose, California, United States · On-site
$26/hr–$31/hr
WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you j…
Skills: Analytical Skills, Attention to Detail, Collaboration, Teamwork, Communication
Los Angeles County, California, United States · On-site
$24/hr–$29/hr
WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you j…
Skills: Property Management, Analytical Skills, Attention to Detail, Collaboration, Teamwork
Los Angeles County, California, United States · On-site
$24/hr–$30/hr
WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you j…
Skills: Food Preparation, Kitchen Management, Inventory Management, Food Safety, Menu Development
Mountain View, California, United States · Hybrid
$131k–$304k/yr
Overview As an HR Director supporting the Microsoft AI (MAI) organization, one of Microsoft's fastest-growing businesses, you will lead and execute people strategies that enable organizational growth, talent excellence, …
Skills: Strategic planning, Human resources, Organizational development, Change management, Talent management
San Francisco, California, United States · Hybrid
$80k–$85k/yr
Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services. Today, Larkin Street Youth Servic…
Skills: Program management, Staff supervision, Case management, Budget management, Crisis intervention
Wasco, California, United States · On-site
$25/hr
Scheduler Lead Job Description 1. PURPOSE The purpose of the Lead Production Scheduler position is to oversee, coordinate, and ensure the accuracy of production scheduling activities across their shift at Primex Farms. T…
Skills: Production Scheduling, Team Leadership, Inventory Management, Food Safety Compliance, HACCP
Sacramento, California, United States · Remote OK
$70k–$115k/yr
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he…
Skills: Document Control, Construction Management, Engineering Coordination, RFI Management, NCR Management
Mountain View, California, United States · Remote Solely
Who We Are - Motivated by Purpose. Powered by Clinical Expertise. Founded in 1983, we’re a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actiona…
Skills: Azure, Cloud architecture, Infrastructure as Code, Terraform, Azure Bicep
Pasadena, California, United States · On-site
$210k–$250k/yr
Arrowhead Pharmaceuticals, Inc. (Nasdaq ARWR) is a commercial stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA…
Skills: Organizational learning, Training strategy, GxP compliance, Regulatory affairs, LMS administration
San Francisco, California, United States · On-site
Position summary: The Outreach & Employment Specialist is the primary point of contact for young people entering the Young Adult Job Centers, and the person who walks alongside them from first contact through a job that …
Skills: Career counseling, Job readiness training, Outreach, Case management, Coaching
San Mateo, California, United States • Hybrid
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The Experience Strategy Manager will lead the personalization strategy for PlayStation Plus on console and app to drive subscriber growth and retention. They will also manage member lifecycle experiences and coordinate with product and engineering teams to implement personalization technology.
Candidates must have at least 5 years of experience in digital customer experience optimization and a bachelor's degree. Proficiency in data analysis, customer journey mapping, and cross-functional stakeholder management is required.
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Our team operates within the wider ‘Services Commercial’ group who are dedicated to growing PlayStation’s subscription services. This wider group strives to maximise new subscriber acquisition and retention and provide a compelling reason for people to return to the service year after year. Our product, PlayStation Plus, is critically important to PlayStation’s vision and strategy. PlayStation Plus is subscribed to by the majority of PlayStation users and has seen dynamic growth since re-launching with a multi-tiered proposition in 2022.
You will be joining the ‘Experience’ team – whose mission is to craft best-in-class customer experiences that foster an informed, engaged, and excited group of subscribers. What does that mean? Anywhere you find PlayStation Plus on a PlayStation console, or the PlayStation App, our team is determining what our customers see – the latest, the greatest, and the most relevant messages for each customer. We are responsible for both subscriber and non-subscriber experiences – maximising subscription purchases, tier upgrades, and engagement with service benefits. We optimize user experiences through continuous test and learn activity and bring ‘moments-that-matter’ to life through innovative merchandising.
You will join a sub-team purely focused on developing the PlayStation Plus user experience and optimising customer journeys. As the Experience Strategy Manager, your primary responsibility will be to set the personalization strategy for PlayStation Plus digital experiences on console and app. You will work cross functionally with delivery teams to implement available personalization merchandising technology to help drive our business goals of Subscriber Growth, Retention, and Benefit Engagement – ensuring tools are properly tested for impact and player satisfaction.
In addition, you will also serve as the team lead for member lifecycle experiences. You will develop and optimize customer journeys that meet players where they are in their relationship with PlayStation Plus across the full player lifecycle (i.e., Acquisition, Early Life, In-Life Value Realization, Renewal, Win Back, etc.). You will coordinate with other teams across PlayStation to ensure the our member lifecycle experiences show up in proper contexts across the broader PlayStation Ecosystem of player journeys.
You will leverage your experience working with Product & Engineering Stakeholders serve as the primary point of contact in the business for new personalization feature development – ensuring that the Business fully understands new personalization technology as is becomes available and that Product & Engineering understand PlayStation Plus business needs as they plan and prioritize future development efforts.
The Experience team are on a growth journey – We’re expanding our team significantly, and we want you to help us with that journey.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Sony Interactive Entertainment, the company behind PlayStation, pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation. For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com. Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting careers.playstation.com
Offices: 2207 Bridgepointe Pkwy, San Mateo, California 94404, US
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