Location This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304 United States Role Summary An Assistant Manager supports the service experience, visual processes, and business operations to a…
Skills: Store Leadership, Visual Merchandising, Team Management, Customer Experience, Omni Channel Operations
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Medical, Dental, Vision, Paid Time Off, Employee Discounts, Retirement Savings
Posted 1d ago
Apply by Jul 26
~40 hrs/week
Responsibilities
The Assistant Manager supports the service experience, visual processes, and business operations to maintain an inspiring store environment. They lead the floor team, manage onboarding and development, and ensure efficient shipment processing and inventory accuracy.
Requirements
Candidates must have at least 2 years of store leadership experience and a proven track record of developing talent and delivering financial results. Flexibility to work nights, weekends, and holidays is required.
Full job description
Location
This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304 United States
Role Summary
An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment. The Assistant Manager thinks and acts like an owner; working collaboratively with key partners while fostering an environment of continual growth and development.
Role Responsibilities
Brand Experience
Drives a service culture through experiences that are engaging, efficient and personalized; interprets Voice of customer feedback and team insights to positively improve interactions
Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience that appeals to the UO customer
Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Leadership + Team Management
Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development; provides timely and specific employee feedback to create a culture of action and accountability
Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth
Visual + Business Operations
Supports the store management team by participating in daily opening/closing office procedures and other operational tasks
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards; ensures omni channel orders are processed timely and accurately
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
Stays current and follows through to ensure important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, department priorities, and brand messaging throughout the day with the team
Provides insights related to the customer experience and communicates feedback to Visual Merchandising Manager and Store Manager
Embraces a culture of development by protecting time to discuss personal growth with direct reports; proactive in setting goals and delivering feedback and invests time into ensuring the success of all members of the team
Role Qualifications
Passion for UO brand
2+ years store leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity at its core. 50 years on, and 55 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button.
We bring together a nostalgia for the past with an enthusiasm to shape the future. It’s what makes us UO.
Want to be part of it? Join us!
Offices: 146 Brick Lane, Shoreditch, London E1 6RU, GB
How many Management & Leadership jobs are open in Palo Alto, CA right now?
There are currently 618 open management & leadership positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Palo Alto, CA?
Companies currently hiring include Stanford Health Care, Stanford Medicine Children's Health, Snap Inc., HP, Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Palo Alto, CA?
Yes — 227 of the 618 open management & leadership positions offer remote or hybrid work (46 remote, 181 hybrid).
How do I apply for Management & Leadership jobs in Palo Alto, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.