Location This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304 United States Role Summary The Omni Specialist contributes to the customer experience by supporting omni service processes. The…
Skills: Omni-channel Fulfillment, Order Processing, Inventory Management, Packaging, Store Operations
Retail Fulfillment and Receiving Support Associate, Stanford Shopping Center - Part Time
Palo Alto, California, United States · On-site
$18/hr–$22/hr
Entry level
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Retail Sales Associate - Womens Shoes, Stanford Shopping Center - Part Time
Palo Alto, California, United States · On-site
$18/hr–$22/hr
Entry level
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Retail Sales Jewelry Clerical, Stanford Shopping Center - Full Time
Palo Alto, California, United States · On-site
$18/hr–$23/hr
Entry level
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Location This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304 United States Role Summary An Assistant Manager supports the service experience, visual processes, and business operations to a…
Skills: Store Leadership, Visual Merchandising, Team Management, Customer Experience, Omni Channel Operations
Moldaw Residences is a luxury senior living community located on the Taube Koret Campus for Jewish Life in Palo Alto. We are a Continuing Care Retirement Community and Residential Care Facilities for the Elderly offering…
We are hiring immediately for a full time CATERING ATTENDANT position. Location: Pinterest - 395 Page Mill Road, Suite 200, Palo Alto, CA 94306. Note: online applications accepted only. Schedule: Full time; Monday throug…
Overview Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi. What We Offer: Competitive payExceptional benefitsGenerous…
Skills: Reservation Management, Guest Relations, Point Of Sale (POS), Multitasking, Customer Service
Overview Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi. What We Offer: Competitive payExceptional benefitsGenerous…
Skills: Table Setting, Food and Beverage Service, Cleaning, Customer Service, Point of Sale (POS) System
Cafe Barista, Stanford Shopping Center - Part Time
Palo Alto, California, United States · On-site
$18/hr–$22/hr
Entry level
Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores a…
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centere…
Skills: Customer Service, Patient Care, Patient Transport, Vital Signs Monitoring, Medical Terminology
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centere…
Skills: Hospitality, Customer Service, Conflict Resolution, Medical Terminology, Project Management
Company Description For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched qual…
Company Description For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched qual…
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Default Management, Loss Mitigation, Foreclosure Navigation, Title Report Interpretation, Subservicer Oversight
About Point ✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life…
Skills: Default Management, Loss Mitigation, Foreclosure Navigation, Title Report Interpretation, Subservicer Oversight
The Fitness Attendant serves as a frontline staff member on the wellness floor, providing support, guidance, and a welcoming environment for members. This role includes assisting members with equipment, answering questio…
Skills: Fitness Equipment Instruction, Customer Service, CPR Certification, First Aid Certification, Interpersonal Communication
Description Premium luxury brand | Income Potential: $72,000 - $180,000+ Annually | Veterans encouraged to apply Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best gue…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Part-time
Medical, Dental, Vision, Paid Time Off, Employee Discounts, Retirement Savings
Posted 12h ago
Apply by Jul 27
~40 hrs/week
Responsibilities
The Omni Service Specialist manages the picking, packing, and shipping of online and customer pick-up orders. They are also responsible for maintaining organizational standards and facilitating product transfers back to the distribution center.
Requirements
Candidates must have a proven track record in leading operational processes and the ability to work flexible hours. An eagerness to learn and grow within the organization is required.
Full job description
Location
This position is located at 660 Stanford Shopping Ctr, Palo Alto, California, 94304 United States
Role Summary
The Omni Specialist contributes to the customer experience by supporting omni service processes. Their role is to pick, pack, and ship online orders, customer pick-up orders, and transfer product back to the distribution center. The Omni Service Specialist will also support the Leadership team in overall store operations as needed.
Role Responsibilities
Customer Experience
Strategically processes order queue and daily workload to prevent backlog, limit cancelations, maintain proper customer touchpoints, and prioritize fulfillment of expedited orders.
Maintains standards using proper packaging to exceed the customers product expectations.
Effectively uses store technology to ensure a seamless omni-channel shopping experience for the customer.
Business Operations
Oversees the omni process to ensure brand fill rate goals are maintained and the brand standard is followed.
Oversees organizational standards related to supplies, technology, workstations, order staging, and pick up areas.
Facilitates the transfer of online product back to the distribution center.
Adheres to store safety standards, inventory accuracy, and reduction of product loss while upholding all company policy and procedure to support the profitability of the store.
Communication + Relationships
Shares relevant information with the leadership team regarding omni processes to ensure goals are met, standards are achieved, and tasks are completed.
Collaborates with store leadership to share progress on results, while articulating support needs to maximize efficiency.
Sets an efficient pace to establish and maintain omni-channel standards and fill rate goals.
Role Qualifications
Ability to work flexible hours to meet the needs of the store omni channel demand
Proven track record in leading operational processes and achieving measurable results
Eagerness to learn and grow within the organization
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
#URBANNA
Pay Range
USD $19.64 - USD $19.64 /Hr.
Related keywords
Omni-channelOrder QueueFill RateDistribution CenterInventory AccuracyProduct Loss PreventionRetail OperationsFulfillmentStore TechnologyPackaging Standards
Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity at its core. 50 years on, and 55 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button.
We bring together a nostalgia for the past with an enthusiasm to shape the future. It’s what makes us UO.
Want to be part of it? Join us!
Offices: 146 Brick Lane, Shoreditch, London E1 6RU, GB
How many Customer Service & Support jobs are open in Palo Alto, CA right now?
There are currently 376 open customer service & support positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Palo Alto, CA?
Companies currently hiring include Stanford Health Care, Macy's, Stanford Medicine Children's Health, CVS Health, Bloomingdale's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Palo Alto, CA?
Yes — 35 of the 376 open customer service & support positions offer remote or hybrid work (11 remote, 24 hybrid).
How do I apply for Customer Service & Support jobs in Palo Alto, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.