SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Assistant General Manager - Equinox, San Francisco (South Bay)
Palo Alto, California, United States · On-site
$75k–$80k/yr
Mid level$1.8B raised
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Company Description For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched qual…
Company Description For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched qual…
Job ID: 295465 Store Name/Number: CA-Stanford (0048) Address: 355 Stanford Shopping Center, Palo Alto, CA 94304, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Flex Position Type: Non-guaran…
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centere…
Skills: Radiology Information System, PACS, Image Data Management, Medical Terminology, Detail-oriented
Sales & Service Manager - Stanford Shopping Center
Palo Alto, California, United States · On-site
$33/hr–$36/hr
Mid level
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Description Palo Alto, CA | Mercedes-Benz | Hospitality | Luxury brand | Service Porter | Lot attendant | Driver | Silicon Valley | Bay Area | Veterans encouraged to apply | $25 - $30/hr IS THIS YOU? • You're reliable, p…
Skills: Vehicle handling, Customer service, Professionalism, Time management, Attention to detail
Salary Range $17.00 - $25.30* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Sales, Customer service, Styling, Fashion knowledge, Digital tools
Job Description: We’re Hiring at Neiman Marcus Palo Alto! Join us for an exciting Hiring Event and take the next step in your career. Location: Stanford Shopping Center 400 Stanford Shopping Center, Palo Alto, CA 94304 D…
Skills: Customer service, Sales, Luxury fashion, Relationship building, Communication
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Business development, Client management, Mortgage lending, Prospecting, Risk management
Salary Range $20.79 - $25.99* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Customer service, OpenTable, Communication skills, Problem-solving, Telephone etiquette
Salary Range $17.00 - $25.30* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Customer service, Sales, Styling, Fashion retail, Digital tools
Sales & Design Specialist-Palo Alto Stanford Shopping Center
Palo Alto, California, United States · On-site
$23/hr–$24/hr
Mid level
Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even…
Salary Range $17.00 - $25.30* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Customer service, Sales, Styling, Fashion knowledge, Digital tools
Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no won…
Skills: Retail management, Visual merchandising, Operations management, Team leadership, Customer service
Overview Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi. What We Offer: Competitive payExceptional benefitsGenerous…
Senior Private Client Banker - El Camino Real and Cambridge Ave Financial Center - Palo Alto, CA
Palo Alto, California, United States · On-site
Mid level$1.6B raised
We believe in making dreams possible for everyone, every day. You'll be at the heart of this mission, creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We bu…
OVERVIEW: This is a dynamic role that supports many programs at PIN and is primarily responsible for getting animals into homes. You are the first person that visitors meet upon emailing, calling or arriving at the shelt…
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
The Senior Accountant will manage the full accounts receivable and collections lifecycle, including aging management, dispute resolution, and account reconciliation. They will serve as the primary point of contact for billing inquiries while partnering cross-functionally to drive down DSO and maintain a clean ledger.
Requirements
Candidates must hold a bachelor's degree and possess at least 4 years of experience in accounting, specifically within accounts receivable or collections. Strong analytical skills, proficiency in SOP adherence, and excellent interpersonal communication are required for this onsite role.
Full job description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. ACCOUNTANT, AI OPERATIONS
Play a key role in the finance organization by providing front-line ownership of the accounts receivable and collections lifecycle. This is a full-scope, customer-first role serving as the first point of contact for all AR and collections inquiries. You will own aging management, outreach, dispute resolution, payment coordination, and account reconciliation while partnering cross-functionally to collect what is owed and preserve customer relationships. The ideal candidate treats every interaction as a customer service moment, follows established processes, flags issues, and takes initiative to improve them.
RESPONSIBILITIES:
Own the full AR/collections lifecycle: aging management, outreach, follow-up, dispute resolution, payment application coordination, and account reconciliation
Execute collections activities in strict adherence to established SOPs for collecting, suspending services, and escalations
Manage dunning workflows and proactively engage customers on past-due balances
Monitor and drive down DSO, reduce aged balances, and maintain a clean AR ledger
Serve as the first line of response for all AR/collections inquiries across email and ticketing platforms, treating every interaction with professionalism and urgency
Investigate and resolve inquiries independently; escalate only when genuinely required
De-escalate billing disputes and payment issues with a solutions-oriented, empathetic approach
Maintain thorough documentation of all customer interactions, disputes, and resolutions
Partner closely with Billing, Deal Desk, Revenue Accounting, Sales, Customer Success, and Legal to resolve complex account issues
Provide AR/collections context and data to support monthly and quarterly close
Communicate proactively on accounts approaching escalation or suspension thresholds
Surface patterns and systemic issues to leadership with proposed fixes
BASIC QUALIFICATIONS:
Bachelor’s degree
4+ years of experience in accounting
PREFERRED SKILLS AND EXPERIENCE:
Bachelor’s degree in accounting, finance, business, or other business discipline
4+ years of experience in Accounts Receivable, Collections, or Order-to-Cash operations
CPA license or equivalent
Proven track record of managing a portfolio of accounts through the full collections cycle
Hands-on experience working across multiple platforms
Demonstrated ability to follow established SOPs while exercising sound judgment
Excellent written, verbal, and interpersonal communication skills
Strong customer service orientation
Strong analytical skills (AR aging data, account reconciliation, trend identification)
ADDITIONAL REQUIREMENTS:
Must be willing to work overtime and/or weekends as needed
This position is based in Palo Alto, CA, and requires being onsite full-time — hybrid and remote work will not be considered
COMPENSATION AND BENEFITS:
Pay Range: Level 3: $130,000.00 - $190,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
ITAR REQUIREMENTS:
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft
Industry
Aviation and Aerospace Component Manufacturing
Company size
1,001-5,000 employees
Founded
2002
Headquarters
Hawthorne, California
LinkedIn followers
3,644,017
Total funding
$37B
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary.
SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
For more information, visit www.spacex.com.
Offices: Rocket Road, Hawthorne, California, US · Rocket Road, McGregor, TX, US · Rocket Road, Cape Canaveral AFS, FL 32920, US · 1030 15th St NW, Washington, DC 20005, US · 731 Kelp Road SLC-4E, Vandenberg AFB, CA 93437, US
Falcon 9 and Falcon Heavy RocketsDragon Cargo and Crew SpacecraftMerlin Rocket EnginesDraco and SuperDraco ThrustersPICA-X high performance heat shield materialand Satellite DevelopmentSpace TravelInformation TechnologyNational SecurityTransportation
How many Customer Service & Support jobs are open in Palo Alto, CA right now?
There are currently 505 open customer service & support positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Palo Alto, CA?
Companies currently hiring include Macy's, Stanford Health Care, Stanford Medicine Children's Health, Saks Fifth Avenue, Bloomingdale's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Palo Alto, CA?
Yes — 43 of the 505 open customer service & support positions offer remote or hybrid work (15 remote, 28 hybrid).
How do I apply for Customer Service & Support jobs in Palo Alto, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.