Palo Alto, California, United States · On-site
$18/hr–$23/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Consultative Selling, Customer Service, Product Knowledge, Clienteling, Inventory Management
Palo Alto, California, United States · On-site
$18/hr–$22/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Inventory Management, Order Fulfillment, Customer Service, Merchandising, Stockroom Organization
Palo Alto, California, United States · On-site
$18/hr–$22/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Service, Retail Operations, Communication
Palo Alto, California, United States · On-site
$22/hr–$25/hr
Company Description For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched qual…
Skills: Inventory Control, Stockroom Management, Customer Service, POS Systems, Microsoft Office
Palo Alto, California, United States · On-site
$23/hr–$25/hr
Company Description For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched qual…
Skills: Luxury Sales, Clienteling, Relationship Management, Business Development, Interior Design Knowledge
Palo Alto, California, United States · Remote OK
$43/hr–$54/hr
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centere…
Skills: Financial Clearance, Insurance Verification, Medical Terminology, Patient Counseling, Benefit Analysis
Palo Alto, California, United States · On-site
$30/hr–$38/hr
ABOUT US Channing House is a leading not-for-profit Life Plan Community in Palo Alto, founded in 1960. We believe that older adults thrive in a vibrant setting that supports active, engaged and healthy living. We provide…
Skills: Dining Room Management, Customer Service, Staff Training, Inventory Management, Regulatory Compliance
Palo Alto, California, United States · On-site
$43/hr–$56/hr
Company Description At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centere…
Skills: Staff Supervision, Clinic Operations, Scheduling, Performance Management, Budget Monitoring
Palo Alto, California, United States · On-site
$18/hr–$22/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Cashiering
Palo Alto, California, United States · On-site
$26/hr–$27/hr
Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational d…
Skills: Team Leadership, Workflow Coordination, Time and Absence Tracking, Client Relationship Management, Quality Assurance
Palo Alto, California, United States · On-site
$26/hr–$30/hr
Customer Service Representative Family owned Hammon Plating has been in business since 1969. As a leader in the cleaning and plating industry, we have set the standard with premium processes and procedures to support sem…
Skills: Order Management, Customer Communication, ERP/MRP Systems, Account Management, Time Management
Palo Alto, California, United States · On-site
$18/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Palo Alto, California, United States · On-site
$16/hr–$21/hr
Requisition ID: 936795 Store #: 004977 Sunglass Hut MACYS Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibi…
Skills: Customer Service, Sales, Communication Skills, Relationship Building, Visual Merchandising
Palo Alto, California, United States · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Facilities Management, Vendor Management, Budget Management, Customer Service, Building Systems Knowledge
Palo Alto, California, United States · On-site
$19/hr–$23/hr
Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versat…
Skills: Clienteling, Wardrobing, Customer Service, Sales Performance, KPI Management
Palo Alto, California, United States · On-site
Position Location: Palo Alto The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the…
Skills: Retail Sales, Supervisory Experience, Customer Engagement, Interpersonal Communication, Visual Presentation
Palo Alto, California, United States · On-site
$95k–$105k/yr
Company Description For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched qual…
Skills: Retail Management, Luxury Sales, Team Leadership, KPI Management, CRM
Palo Alto, California, United States · On-site
$95k–$1050k/yr
Company Description For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched qual…
Skills: Retail Management, Luxury Sales, Team Leadership, KPI Management, CRM
Palo Alto, California, United States · Hybrid
At Port.io, we are building an open and flexible Agentic SDLC Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterpris…
Skills: Technical Account Management, DevOps, Platform Engineering, Cloud-Native Environments, CI/CD
Palo Alto, California, United States · On-site
$32/hr–$34/hr
Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transm…
Skills: Administration, Operations, Customer Service, Microsoft Office, SAP
Palo Alto, California, United States • On-site
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Provide high-end customer service in the Fine Jewelry and Watch Complex to help clients select luxury pieces. Drive sales and loyalty through consultative selling, clienteling, and maintaining impeccable merchandise presentation.
Requires 1-2 years of related experience and flexible availability including weekends and holidays. Must be able to perform physical tasks such as standing for long periods and lifting up to 25 lbs.
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life’s special moments.
With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program.
In addition to meeting sales goals other key responsibilities of the role include promoting our loyalty and warranty programs, support inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. You’ll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.
How our Fine Jewelry Colleagues spend their day…
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
Throughout the day, they maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting any needed merchandise moves.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Essential Physical Requirements You Will Perform
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
STORES00
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
Offices: 151 W 34th St, New York, NY 10001, US
There are currently 376 open customer service & support positions in Palo Alto, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Stanford Health Care, Macy's, Stanford Medicine Children's Health, CVS Health, Bloomingdale's, among others. Browse the listings above to see every active employer.
Yes — 35 of the 376 open customer service & support positions offer remote or hybrid work (11 remote, 24 hybrid).
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