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Full-time
bachelor degree
15 Days Of Paid Time Off, 12 Company-paid Holidays, 401k Plan With 6% Match, Medical Insurance, Dental Insurance, Vision Insurance
Posted 23d ago
~40 hrs/week
Responsibilities
Acts as the primary liaison between customers, sales, and production to provide cost summaries and quotations for pump repair jobs. Coordinates the repair process by creating detailed work instructions and managing project timelines to meet customer commitments.
Requirements
Requires strong organizational and analytical skills with a solid knowledge of manufacturing processes related to pump repair. A Bachelor's degree in mechanical engineering and experience with ERP systems like SAP are preferred.
Full job description
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
Acts as the liaison between the customer, sales, vendors, engineering, and production departments. Determines and provides detailed cost summaries and quotations for repair jobs in the service center. Coordinates repair by providing Work Instructions that include all pertinent information needed to process the repair through the service center meeting ISO requirements.
Key Responsibilities
Reviews customer requirement for pump repair
Analyzes inspection results, works with shop personnel and Area Superintendent to determine scope of work required for repairs
Plans repairs (labor hours, purchase requirements, work instructions, and total cost)
Generates repair quotes
Completes disassembly, inspection, repair, and assembly work instruction packages, (work orders, prints, procedures, inspection forms).
Make/ review sketches and drawings to ISO standard and in AutoCAD where required.
Completes purchase requisitions. Consults with vendors to determine availability, quality, quantity, and best pricing of all materials relative to a given job.
Evaluates supplier quotations and determines acceptable quality, quantity, and pricing requirements to meet commitments made to customers.
When necessary, expedite parts and materials from suppliers to ensure delivery commitments are met.
As applicable, prepare and facilitate all inbound/ outbound shipping related tasks required for the final transportation of repairs. This may include all shipping, import, and export documentation as required.
Manage projects to meet tender and order cycle time objectives for the service center.
To ensure compliance with customer commitments and overall master schedule communicates regularly with all departments to keep them abreast of coordination activities
All work is performed by ISO and OSHAS requirements
Supports, cooperates with, and participates in company-wide LEAN and EHS Management system which includes following all safety, health and environmental policies and procedures. Support and cooperate in company-wide improvement initiatives.
Perform root cause analysis on pump failures
Perform basic material selections for repair projects
Perform engineering calculations per industry and Sulzer standards
Performs other duties as assigned
Qualifications / Requirements
Strong organizational, interpersonal and analytical skills.
Excellent verbal and written communication skills; including diplomacy and negotiation skills
Solid knowledge of all manufacturing and shop processes related to repair of pumps and manufacturing of pump parts and or closely related equipment required
Strong PC skills, with proficiency in Microsoft software
Working experience and knowledge of ERP systems required. Previous SAP experience strongly desired but not critical.
Bachelor’s degree in mechanical engineering is preferred
Experience in closely related roles is preferred.
Technical knowledge of pump design and repair, and fit form and functions of components is preferred.
What we offer you
15 days of paid time off and 12 company-paid holidays
401k plan with a 6% match
Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
Health savings account matching
Motivating wellness program
Employee Assistance Program
Paid paternal leave
Gym reimbursement
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2025, our 13’500 employees delivered revenues of CHF 3.6 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN).
Offices: Neuwiesenstrasse 15, Winterthur, 8401, CH · Vasamakuja 1, Vantaa, Southern Finland 01740, FI · 344 South Pine Rd, Brisbane, QLD 4500, AU
Oil and gasPowerWaterseparation technologymixing technologyapplication technologyRotating equipmentPumpsGeneral industryWastewater treatment
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