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Twin Buds LLC
Lawn Care Management in Training
Dothan, Alabama, United States · On-site
$18/hr–$24/hr
Entry level
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Full-time
high school, associate degree
Posted 4h ago
~40 hrs/week
Responsibilities
Oversees the patient registration process to ensure accurate demographic and insurance data capture while maintaining compliance with hospital policies. Leads and mentors registration staff through training, quality assurance audits, and daily operational support.
Requirements
Requires 2-4 years of experience in healthcare registration and customer service, with a preference for previous leadership experience. Post-secondary education in medical or healthcare administration is preferred.
Full job description
Job Summary
The Registrar Lead is responsible for overseeing and supporting the patient registration process, ensuring accurate capture of demographic and insurance information while maintaining efficiency and compliance with hospital policies. This role serves as a lead resource for registration staff, providing guidance, training, and support while also assisting management in daily departmental operations. The Registrar Lead is expected to ensure a high level of customer service, mentor team members, and assist with quality assurance initiatives to improve patient access functions.
Essential Functions
Leads, mentors, and supports the registration team, ensuring proper training, efficient workflow, and adherence to department policies.
Demonstrates a courteous, professional manner while obtaining and verifying patient demographic and insurance information.
Ensures accuracy when entering patient data into the registration system and obtaining necessary consent and authorization forms.
Reviews insurance eligibility responses, interprets coverage details, and captures accurate insurance information based on the service being rendered.
Audits patient registration and admission records for accuracy and assists in correcting errors as needed.
Assists supervisors and management with quality assurance efforts, identifying training opportunities and areas for process improvement.
Provides on-the-job training and coaching to registrars, ensuring they understand hospital policies, system processes, and insurance requirements.
Requests and collects patient payments, counseling self-pay patients on financial obligations and payment options.
Notifies ancillary departments and providers of patient arrivals and registration status, following up on any delays.
Assists in resolving registration and insurance-related issues, escalating complex concerns to management or corporate teams as needed.
Supports hospital leadership with registration-related reporting and special projects as assigned.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
Post secondary education in training in medical office administration or healthcare administration preferred
2-4 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required and
2-4 years of experience in customer service required
Previous team lead or supervisory experience, or demonstrated leadership skills preferred
Knowledge, Skills and Abilities
Strong understanding of healthcare registration, insurance verification, and patient financial counseling.
Ability to interpret and apply insurance eligibility responses to ensure proper patient registration.
Proficiency in hospital registration systems, insurance portals, and electronic health records (EHRs).
Strong leadership and mentoring skills, with the ability to support and guide team members.
Excellent customer service and communication skills, ensuring a positive patient experience.
Ability to multitask, problem-solve, and work in a fast-paced environment.
Strong attention to detail and ability to audit and correct registration errors.
Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 32 distinct markets across 12 states, CHS operates 60 affiliated hospitals with more than 8,000 beds and more than 800 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.
Offices: 4000 Meridian Boulevard, Franklin, TN 37067, US · 4000 Meridian Blvd, Franklin, TN 37067, US
How many Management & Leadership jobs are open in Dothan, AL right now?
There are currently 115 open management & leadership positions in Dothan, AL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Dothan, AL?
Companies currently hiring include Domino's, Cedartown Foods, Community Health Systems, Southeast Health, Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Dothan, AL?
Yes — 2 of the 115 open management & leadership positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Management & Leadership jobs in Dothan, AL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.