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Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, 401(K) Retirement Plan With Matching, Employer-Paid Life Insurance, Short-Term Disability
Posted 17d ago
~40 hrs/week
Responsibilities
The Patient Care Specialist manages advanced administrative duties including patient registration, insurance verification, and appointment scheduling. They ensure HIPAA compliance while coordinating patient flow and resolving billing or documentation discrepancies.
Requirements
Candidates must have a high school diploma or GED and at least 2 years of experience in a healthcare or patient access environment. Proficiency in EHR systems, medical terminology, and a commitment to patient confidentiality are required.
The Patient Care Specialist performs advanced administrative and patient access duties to support daily medical office operations. This role is responsible for independently registering patients, verifying insurance, processing referrals, and resolving basic billing or documentation issues. The Specialist ensures all interactions comply with HIPAA, privacy, and organizational policies while consistently providing exceptional service to patients, families, and staff.
How will you make an impact & Requirements
Key Responsibilities:
Greets, registers, and checks in patients, ensuring all demographic, insurance, consent, and contact information is accurate and current in the EHR.
Collects and processes copayments following standard cash-handling and reconciliation procedures.
Verifies insurance eligibility, obtains required authorizations, and verification results accurately in the patient record.
Provides clear explanations of check-in processes, insurance requirements, and payment expectations.
Answers and routes phone calls, schedules or reschedules appointments, and maintains daily appointment schedules while communicating adjustments to clinical staff.
Performs clerical and administrative tasks including filing, faxing, scanning, and uploading documents into the EHR.
Reviews patient accounts for outstanding balances or documentation errors and partners with billing to resolve discrepancies.
Maintains full HIPAA and privacy compliance by safeguarding patient information, properly managing documentation, and limiting access to authorized users only.
Identifies and reports potential privacy breaches, compliance risks, or billing concerns promptly according to established protocols.
Prepares, routes, and manages medical documentation to ensure completeness, confidentiality, and accuracy.
Provides professional, courteous customer service and maintains composure during high-volume or challenging situations.
Coordinates scheduling across multiple providers, departments, or specialties to support efficient patient flow.
Audits patient charts, registration data, and referral documentation to identify and correct compliance or process issues.
Participates in mandatory training programs related to compliance, privacy, workflow changes, and patient experience.
Supports the Practice Manager and care team with assigned administrative tasks.
Participates in departmental audits, workflow redesign initiatives, and implementation of new systems or technologies.
Prepares and distributes operational reports related to scheduling efficiency, registration accuracy, or service metrics.
Demonstrates excellent guest service to internal team members and patients.
Performs other related duties as assigned.
Requirements
High school diploma or GED required.
2+ years of progressive experience in a healthcare or patient access environment.
Strong working knowledge of EHR systems, insurance verification, and medical terminology.
Strong attention to detail, interpersonal communication, and time-management skills.
Demonstrated professionalism and commitment to patient confidentiality.
Demonstrates empathy and professionalism when interacting with patients and families.
Adheres to HIPAA and privacy standards in all communications and record handling.
Consistently meets expectations, follows direction, and maintains punctuality.
Adjusts to changing workflows and patient volume with composure and teamwork.
Demonstrated ability to manage multiple priorities while maintaining accuracy.
Proven commitment to maintaining confidentiality, accuracy, and professional ethics.
Ability to work independently in a fast-paced, cross-functional environment.
About Millennium Physician Group:
Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.
What We Offer:
Health, Dental, and Vision Insurance
401(K) Retirement Plan with Matching
Employer-Paid Life Insurance Short & Long-Term Disability
Paid Time Off, Floating Holidays, and Paid Major Holidays
Founded in Port Charlotte, Florida, in 2008, and now headquartered in Fort Myers, Millennium Physician Group is one of the largest comprehensive physician-led groups with more than 900+ healthcare providers and 200+ locations now including FL, TX, NC, and GA.
Services center on primary care and are complemented by specialty care, walk-in centers, radiology and lab services, physical therapy, telehealth, wellness programs, home health, hospital care, and much more.
Nationally recognized as a leader in value-based care with consistently high levels of physician engagement, Millennium aims to create a genuinely connected healthcare experience for patients by providing a comprehensive and coordinated approach to healthcare… and be Your Connection to a Healthier Life.
Offices: 6321 Daniels Pkwy, Suite 200, Fort Myers, Florida 33919, US
HealthcarePrimary HealthcareImagingLab ServicesPharmacy ServicesAccountable Care Organizationand Electronic Medical RecordsHealth CareMedicalNursing and Residential Care
How much do Healthcare jobs in North Carolina pay?
Based on 2303 listings with disclosed salaries, most healthcare jobs in North Carolina pay between $60k–$159k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in North Carolina right now?
There are currently 17,979 open healthcare positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in North Carolina?
Companies currently hiring include American Addiction Centers, Duke Health Technology Solutions, CVS Health, Duke University Hospital, PruittHealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in North Carolina?
Yes — 1887 of the 17979 open healthcare positions offer remote or hybrid work (686 remote, 1201 hybrid).
How do I apply for Healthcare jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.