Expected Travel: Up to 25% Requisition ID: 14113 Ingenyx proudly launched as a new, independent company following its divestiture from Teleflex on August 3, 2026. Ingenyx is a leading global provider of product developme…
About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in he…
Skills: Contract management, Tender management, Pricing strategy, Data analysis, Excel
Chelmsford, Massachusetts, United States · On-site
$95k–$105k/yr
Senior$900M raised
Expected Travel: None Requisition ID: 14246 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vis…
Skills: Training Within Industry, Job Instruction Breakdowns, Quality Management Systems, Coaching, Mentoring
Expected Travel: Up to 10% Requisition ID: 14249 Ingenyx proudly launched as a new, independent company following its divestiture from Teleflex on August 3, 2026. Ingenyx is a leading global provider of product developme…
Skills: Extrusion engineering, Process validation, Troubleshooting, Tooling design, Medical device manufacturing
Expected Travel: Up to 10% Requisition ID: 14233 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through ou…
Skills: SAP SuccessFactors, HRIS Administration, Data Integrity, Data Analysis, Reporting
Expected Travel: Up to 50% Requisition ID: 13837 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through ou…
Skills: Clinical Affairs Management, People Management, Medical Device Education, Strategic Planning, Stakeholder Collaboration
Expected Travel: None Requisition ID: 14231 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vis…
Skills: Contract administration, Consignment program management, SAP, Salesforce, Vistex
Expected Travel: More than 50% Requisition ID: 14241 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Throug…
Expected Travel: Up to 10% Requisition ID: 14189 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through ou…
Durham, North Carolina, United States · Remote Solely
$116k–$173k/yr
Senior$900M raised
Expected Travel: Up to 10% Requisition ID: 14230 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through ou…
Expected Travel: Up to 10% Requisition ID: 13833 Ingenyx proudly launched as a new, independent company following its divestiture from Teleflex on August 3, 2026. Ingenyx is a leading global provider of product developme…
Skills: Design quality assurance, ISO 13485, FDA 21 CFR Part 820, EU MDR, Risk management
Reisetätigkeit: Keine Stellenanforderungsnummer: 13850 Über Teleflex Incorporated Als globaler Anbieter medizinischer Technologien verfolgt Teleflex das Ziel, die Gesundheit und Lebensqualität der Menschen zu verbessern.…
Skills: Manufacturing Process Support, Machine Maintenance, Root Cause Analysis, Machine Qualification, Prototype Manufacturing
Reisetätigkeit: Keine Stellenanforderungsnummer: 13850 Über Teleflex Incorporated Als globaler Anbieter medizinischer Technologien verfolgt Teleflex das Ziel, die Gesundheit und Lebensqualität der Menschen zu verbessern.…
Skills: Technical Maintenance, Machine Setup, Root Cause Analysis, Machine Qualification, Process Optimization
Reisetätigkeit: Keine Stellenanforderungsnummer: 13850 Über Teleflex Incorporated Als globaler Anbieter medizinischer Technologien verfolgt Teleflex das Ziel, die Gesundheit und Lebensqualität der Menschen zu verbessern.…
Expected Travel: Up to 50% Requisition ID: 13964 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through ou…
Skills: Medical Device Sales, Urology Knowledge, KOL Relationship Management, Operating Room Experience, Revenue Growth
Expected Travel: None Requisition ID: 13611 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vis…
Skills: Financial Planning, Strategic Planning, Team Management, Internal Controls, US GAAP
Expected Travel: Up to 10% Requisition ID: 13833 Ingenyx proudly launched as a new, independent company following its divestiture from Teleflex on August 3, 2026. Ingenyx is a leading global provider of product developme…
Skills: Design controls, ISO 13485, FDA 21 CFR Part 820, EU MDR, ISO 14971
Reisetätigkeit: Keine Stellenanforderungsnummer: 13850 Über Teleflex Incorporated Als globaler Anbieter medizinischer Technologien verfolgt Teleflex das Ziel, die Gesundheit und Lebensqualität der Menschen zu verbessern.…
About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in he…
Olive Branch, Mississippi, United States · On-site
Entry level$900M raised
Expected Travel: None Requisition ID: 14067 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vis…
Skills: SAP, Blue Yonder, Snowflake, Inbound Receiving, KPI Reporting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$79k–$119k/yr
Full-time
high school, bachelor degree
Medical insurance, Prescription drug insurance, Dental insurance, Vision insurance, Flexible spending accounts, 401(k) savings plan
Posted 22h ago
~40 hrs/week
Responsibilities
The Desktop Support Administrator provides on-site technical support, installs and maintains hardware and software, and troubleshoots network and connectivity issues. They are responsible for documenting solutions in the support database, managing inventory, and acting as the primary IT point of contact for the facility.
Requirements
Candidates must have a high school diploma and at least 5 years of technical and customer service experience, with a degree in Information Systems preferred. Proficiency in Windows operating systems, Microsoft Office, and various networking and hardware troubleshooting tools is required.
Full job description
Expected Travel: Up to 25%
Requisition ID: 14113
Ingenyx proudly launched as a new, independent company following its divestiture from Teleflex on August 3, 2026.
Ingenyx is a leading global provider of product development and production services for medical device manufacturers. We set ourselves apart with deep expertise, decades of experience, a dedication to design for manufacturability, and extensive, in-house capabilities, which include engineering, regulatory services, material selection and formulation, prototyping, manufacturing, assembly and packaging. We deliver industry-changing innovations and next-generation solutions for extrusions; diagnostic and interventional catheters; balloons and balloon catheters; sheath/dilator sets; specialty sutures, braids and fibers; and bioabsorbable sutures, yarns and resins. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.
This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations across the US, MX, and Europe. The incumbent will provide one-on-one end-user training (in person or remotely) and assistance on a variety of software applications and computer hardware, documenting user inquiries and problems and working towards a solution.
Principal Responsibilities
Respond to customer issues and requests by creating, tracking, and documenting solutions in a support database and monitoring the support queue. • Install, configure, test, maintain, and troubleshoot customer workstations and related hardware and software. • Perform analysis and diagnosis of complex problems for customers and recommend and implement corrective solutions. • Troubleshoot network connectivity issues, including wireless access points, devices connected to the wireless network, preliminary bandwidth issues, and printer routing problems. • Act as designated IT point of contact for the facility in case of any IT-related emergency or maintenance. • Consult with customers to obtain hardware, software, and services and assist the customer in obtaining the training necessary to use the product(s). • Achieve service level and customer satisfaction KPI targets. • Order, track, and deploy hardware for users in the assigned facility and other sites. • Conduct inventory control tasks as needed, including verifying serial numbers on equipment and updating records. • Establish and maintain effective working relationships with management, team members, and customers. Communicate effectively with all levels and maintain tact and composure in stressful situations.
Education / Experience Requirements
High school diploma required. Degree in Information Systems preferred. • 5+ years of technical and customer service experience required. • Experience with the following is preferred: Microsoft Azure, Mobile Devices, TCP/IP communication protocol, Microsoft Office, Microsoft Exchange, Microsoft Teams, VPN, Freshservice ITSM system, TeamViewer, Lenovo laptops and desktops, HP, Dell, and Ricoh printers.
Specialized Skills / Other Requirements
Exceptional Customer Service skills are a must. • Enterprise experience directly supporting Windows Operating Systems. • Proficiency with Microsoft Office Products (Office365). • PC encryption • Experience delivering hands-on customer training. • Skilled with AV conferencing devices
Proven ability to effectively and quickly troubleshoot computer problems. Must independently resolve complex problems using current job knowledge, research, and external resources. • Strong interpersonal and communication skills, excellent attention to detail, and the ability to prioritize and execute tasks effectively. • Must be able to interpret and make decisions in accordance with regulations and established policies. • Excellent time management skills to maintain high levels of customer service in a high-paced, heavy workload environment. • Ability to work overtime when critical situations and weekend maintenance issues arise. • Spanish language skills are a plus.
#LI-AD1
The pay range for this position at commencement of employment is expected to be between $79,400- $119,100, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position will also include benefits such as medical, prescription drug, dental and vision insurance, flexible spending accounts, participation in 401(k) savings plan, and various paid time off benefits, such as PTO, short- and long-term disability and parental leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
At Ingenyx, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.
Ingenyx is an equal opportunity employer. Applicants will be considered without regard to age, race, religion, color, national origin, ancestry, sexual orientation, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or [email protected].
As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose driven innovation, and world-class products can shape the future direction of healthcare.
At Teleflex, we are empowering the future of healthcare.
Headquartered in Wayne, PA, Teleflex employs over 14,000 people worldwide and serves healthcare providers in more than 150 countries.
Offices: 550 E. Swedesford Road, Suite 400, Wayne, PA 19087, US · 3015 Carrington Mill Blvd, Morrisville, NC 27560, US · IDA Business and Technology Park, Dublin Rd, Athlone, Co Westmeath, IE · 6 Battery Road, #07-02, Singapore, 049909, SG
Health CareMedical DeviceHardwareFilmCommercialFilm DistributionMedical
As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose driven innovation, and world-class products can shape the future direction of healthcare.
At Teleflex, we are empowering the future of healthcare.
Headquartered in Wayne, PA, Teleflex employs over 14,000 people worldwide and serves healthcare providers in more than 150 countries.
Offices: 550 E. Swedesford Road, Suite 400, Wayne, PA 19087, US · 3015 Carrington Mill Blvd, Morrisville, NC 27560, US · IDA Business and Technology Park, Dublin Rd, Athlone, Co Westmeath, IE · 6 Battery Road, #07-02, Singapore, 049909, SG
Health CareMedical DeviceHardwareFilmCommercialFilm DistributionMedical