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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$117k–$129k/yr
Full-time, Temporary
bachelor degree
Superannuation, Leave loading
Posted 1d ago
Apply by Aug 19
~40 hrs/week
Responsibilities
The Marketing Advisor provides expert advice to internal stakeholders to drive strategic, customer-centric communications and manages the execution of advertising campaigns. They are responsible for developing marketing strategies, managing program budgets, and coordinating with media and creative agencies to ensure campaign objectives are met.
Requirements
Candidates must have several years of experience in marketing communications and campaigns along with appropriate tertiary qualifications. Strong organizational skills, a proactive attitude, and proficiency in Excel are essential for success in this role.
Employment Type: Temporary Full-time until 10 August 2026
Location: McKell: Haymarket, Sydney (minimum 2 days per week in the
office)
The Marketing and Strategic Communications team works across
the Department of Customer Service and is responsible for the strategic
direction and execution of customer centric communications including but not
limited to advertising campaigns.
As the Marketing Advisor, you
will provide expert advice to internal stakeholders to drive best practice
strategic customer-centric communications, manage incoming communication
briefs, coordinate the delivery of campaigns to market and provide specialist
advice and recommendations to optimise campaign delivery and performance
against department and NSW Government priorities. You will be responsible to:
Contribute to the development and implementation of the overarching marketing and communications strategies, plans and campaigns (including research, advertising, social media, digital marketing, owned channels etc.) to support optimal service delivery.
Provide contemporary and evidence-based advice to shape the most effective, and consistent approach to marketing and communications programs, to support informed decision-making and planning.
Develop program budgets, timelines, reports and updates, and campaign result reports, to help monitor, promote and optimise programs and outcomes.
Contribute and participate in project delivery activities including launches, workshops, and presentations to ensure agreed outcomes are achieved.
Establish working relationships with vendors, and internal and external stakeholders, including media and creative agencies, to support and provide updates campaign and program delivery.
Coordinate the development of appropriate merchandise, collateral, and in-house activities to support campaigns and programs.
Develop high quality, accurate and timely reports, briefs, or correspondence to provide information or advice and keep relevant groups informed on key developments and issues related to marketing activities.
To be successful you need to demonstrate:
Several
years of marcomms and campaigns experience
Strong
work ethic with a can-do attitude to build internal relationships which
will benefit external activities
Appropriate
tertiary qualifications and/or demonstrated, equivalent, relevant
professional experience
Excellent
communication skills with both internal and external parties
High
level attention to detail, organisation and prioritisation
Proactive
in your approach to your work
Good,
substantiated Excel skills.
Salary Grade XX, with the base salary for this role starting
at $116,981 base plus superannuation
Click Here to access the Role Description
.
For enquiries relating to recruitment please
contact Jess Tan via [email protected].
Visit the
Capability Application Tool to prepare for the recruitment process by
accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date:
Careers at Department of Customer Service A career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW. We are focused on delivering excellent customer service, digital
transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse.
We are guided by our core values of integrity, trust, service and accountability. We offer flexible working, competitive pay and conditions, and support employee health and wellbeing.
Come join us and help influence the future of our great state.
Our community guidelines:
https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines
Offices: 2-24 Rawson Place, Haymarket, NSW 2000, AU
How many Government & Public Sector jobs are open in Sydney, Australia right now?
There are currently 895 open government & public sector positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Sydney, Australia?
Companies currently hiring include NSW Department of Customer Service, NSW Department of Climate Change, Energy, the Environment and Water, City of Sydney, NSW Police Force, KBR, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Sydney, Australia?
Yes — 503 of the 895 open government & public sector positions offer remote or hybrid work (12 remote, 491 hybrid).
How do I apply for Government & Public Sector jobs in Sydney, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.