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Contract
Extensive training and development opportunities, Extensive discounts and benefits, Choice of IT equipment, Cost-price tech for personal needs, Fun team events
Posted 2h ago
~40 hrs/week
Responsibilities
The Desktop Support Officer will provide onsite technical support to customers, ensuring the smooth day-to-day operation of technology systems. They will also collaborate with internal teams and external vendors to resolve issues and improve existing processes.
Requirements
Candidates must have a passion for customer service and a strong interest in maintaining optimal technology performance. Effective communication skills and the ability to troubleshoot technical issues across various platforms are essential for this role.
Full job description
Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!
At Centorrino Technologies (CT), we’re more than just tech, we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work 2024-2025 and one of Australia’s Best Medium Workplaces 2025, with an outstanding eNPS score of 68.
We’re excited by the fact our team is continuing to expand. And, as we continue to grow, we’re on the hunt for a Desktop Support Officer to join our team in Sydney, NSW to deliver high quality, onsite technical support to our customers. The role is a 2-month contract with possibility of extension.
Your role will be to provide friendly and knowledgeable support to customers with a positive, can-do attitude. You will have the opportunity to interact with a wide array of technology which includes both mac and pcs, tablet devices, server systems, network infrastructure and voice platforms although the bulk of the server and network elements will be managed by our specialist teams.
What You'll Do:
Ensuring the smooth day to day operations of the customers operations.
Personable with end-users developing a friendly bond with customers.
Collaborating with your colleagues to determine any processes that requires improvement or can be handled more efficiently.
Seeking customer feedback on your performance and take an active approach in attempting to continuously improve these results.
Identifying problems or requests which don't have an existing process and collaborate with your peers to develop and implement one.
Ensuring documentation and procedures are always up to date.
Taking ownership of day-to-day technology issues and dealing with external 3rd party organisations.
Collaborating with your peers in other teams across our business to ensure a successful outcome for the customer.
What You'll Bring:
A passion for providing exceptional customer service, demonstrated through your ability to help people fix technical issues with their computers and other technology devices.
A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors.
Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures.
A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues.
Excellent verbal and written communication skills, allowing you to effectively communicate with a wide range of stakeholders.
Flexibility in handling unusual situations, such as staying back later or adjusting work schedules, to accommodate out-of-the-ordinary circumstances.
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
We are an Australian-owned, full-service ICT Solutions and Cyber Security provider with a locally based team of over 450 passionate Aussies. We are customer obsessed and have a history of delivering high quality services to Government Agencies, the Defence & Intelligence Sector, Financial and Professional Service organisations, Healthcare Providers and Schools throughout Australia.
We hold 7x ISOs including ISO 27001, we are SOCII compliant, iRAP assessed and CPS234 compliant with hundreds of security cleared personnel.
Our services include:
- Advisory, Consulting & Strategy
- Audio Visual
- Cloud & Secure Internet Gateways
- Cyber Security
- Data, Integrations, AI and Dynamics 365
- Managed Services
- People and Project Delivery
Offices: 640-642 Sydney Rd, Coburg, Victoria 3058, AU · Suite 534, 377 Kent Street, Sydney, NSW 2000, AU · Level 1, Suite 335, 241 Adelaide Street, Brisbane, QLD 4000, AU · Level 3, 97 Pirie Street, Adelaide, SA 5000, AU · 33 Allara St, Suite 4.03, City, Australian Capital Territory 2601, AU
IT SupportManaged ServicesIT OutsourcingIT ProjectsData NetworkingInternetTelecommunicationsServer/Network ServicesData CentresCloud
How many Technology jobs are open in Sydney, Australia right now?
There are currently 3,761 open technology positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Sydney, Australia?
Companies currently hiring include Amazon, Canva, XPT Software Australia, Commonwealth Bank, CoStar Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Sydney, Australia?
Yes — 2217 of the 3761 open technology positions offer remote or hybrid work (198 remote, 2019 hybrid).
How do I apply for Technology jobs in Sydney, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.