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Claremont, Western Australia, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Bonnyrigg, New South Wales, Australia · On-site
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Melbourne, Victoria, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Coffs Harbour, New South Wales, Australia · Hybrid
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Melbourne, Victoria, Australia · On-site
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Melbourne, Victoria, Australia · On-site
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster: Monday - Friday 11am-4pm (25 hours per week) Do work that matters As the public face of CommBank…
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Sydney, New South Wales, Australia · On-site
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The Customer Banking Specialist will provide comprehensive banking support, including home loans and financial advice, while managing account maintenance and credit applications. They will also conduct financial health checks and educate customers on digital banking technology to ensure a seamless service experience.
Candidates should have proven experience in customer service, ideally within financial services, retail, or hospitality. Strong communication skills and the ability to provide holistic financial solutions while maintaining a customer-centric approach are essential.
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster
Monday: 9.30am - 4.15pm
Tuesday: 9.30am - 4.15pm
Wednesday: 9.30am - 4.15pm
Thursday: 9.15am - 4.00pm
Friday: 9.15am - 4.00pm
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
As the Customer Banking Specialist in our Revesby Branch, you’ll:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Support customers with enquiries, maintenance on accounts and process applications for credit products
Complete Financial Health Checks to assess customers’ financial needs and identify any changes
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellent communication skills & the ability to articulate financial terms in a clear way
The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
What’s Next: As part of our application process, you may be required to complete an online assessment and/or digital interview. We'd encourage you to complete these steps within 48 hours of applying.
At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
Offices: ., Sydney, NSW 2000, AU
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
Offices: ., Sydney, NSW 2000, AU
