Sydney, New South Wales, Australia · On-site
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster Full Time Roster (38 hours per week) Do work that matters As the public face of CommBank, the Reta…
Skills: Customer service, Communication skills, Financial services, Retail, Hospitality
Melbourne, Victoria, Australia · On-site
The Role We are seeking a highly experienced and inspiring leader to join our Home Lending leadership team as Executive Manager - Lending Capability & Coaching. In this role, you will be responsible for shaping and execu…
Skills: Lending Strategy, Coaching, Credit Risk, Leadership, Stakeholder Engagement
Sydney, New South Wales, Australia · On-site
Lead and develop a high-performing team delivering production-grade GenAI and multi-agent AI solutionsProvide hands-on technical leadership across architecture, prototyping, evaluation and deploymentTake end-to-end owner…
Skills: Generative AI, Agentic AI, Multi-agent systems, Data Science, Machine Learning
Sydney, New South Wales, Australia · Hybrid
Work at the intersection of risk, data and automation to strengthen Business Banking's control environment and support sustainable growth. Partner with senior stakeholders across Business Banking, Risk and Technology to …
Skills: Operational risk, Controls assurance, Audit, Compliance, Risk management
Sydney, New South Wales, Australia · Hybrid
Principal Software Engineer (.NET/Python, AI) Lead the build of agentic AI solutions that help modernise lending decisioning and risk workflows. Shape secure, enterprise-grade software across .NET, Python, AWS, APIs and …
Skills: .NET, Python, AWS, Generative AI, Agentic AI
Sydney, New South Wales, Australia · Hybrid
You are passionate, driven, flexible and collaborative We are a team of big thinkers who are engineering the future of banking Together we will build tomorrow’s bank today, using world-leading technology and innovation D…
Skills: Software engineering, System design, C#, .NET, Cloud-native services
Sydney, New South Wales, Australia · On-site
Staff Software Engineer (AI, Python, AWS) Build AI-powered employee experiences that support career growth, skills uplift and internal mobility across the bank. Join a hands-on engineering team shaping new People experie…
Skills: Python, AWS, Node.js, React, AI engineering
Sydney, New South Wales, Australia · On-site
Do work that matters: As a Principal Software Engineer - Digital Customer Journey, you'll be at the forefront of transforming how Australian businesses access lending through digital-first, AI-enabled experiences. Workin…
Skills: Software Engineering, Technical Leadership, .NET Core, C#, React
City of Swan, Western Australia, Australia · On-site
We are looking for a Customer Service Representative to join our Malaga branch on a 27.5 hour a week basis! Please note that rosters are predetermined. Before applying please ensure you are available to cover the followi…
Skills: Customer Service, Banking, Communication, Problem Solving, Digital Banking
Bengaluru, Karnataka, India · On-site
Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and ach…
Skills: Software Engineering, Gen AI, Python, TypeScript, C#
Coffs Harbour, New South Wales, Australia · Hybrid
Analyst – Regional & Agribusiness Banking Coffs Harbour | Flexible work | Build your career on the coast You are ambitious. We value your ongoing professional development. Together we can drive sustainable business growt…
Skills: Financial modelling, Credit analysis, Market research, Commercial banking, Agribusiness
Bengaluru, Karnataka, India · On-site
Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and ach…
Skills: Python, FastAPI, TypeScript, React, AI Engineering
Sydney, New South Wales, Australia · On-site
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster Part Time Roster (15 hours per week): Monday: OFF Tuesday: 11.00am - 4.00pm Wednesday: 11.00am - …
Skills: Customer service, Financial services, Communication skills, Problem solving, Financial health checks
Leongatha, Victoria, Australia · On-site
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster, consisting of 10 hours per week: Monday 10am-3pmTuesday 10am-3pm Do work that matters As the pub…
Skills: Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking
London, England, United Kingdom · On-site
About us: The Commonwealth Bank of Australia’s (CBA’s) purpose is to build a brighter future for all. CBA’s Institutional Banking and Markets (IB&M) division is responsible for managing the Group’s relationships with maj…
Skills: Payroll administration, Data entry, Attention to detail, Communication skills, Coordination
Sydney, New South Wales, Australia · On-site
Lead a new financial crime model validation capability and help shape how modern machine learning and AI is adopted in a highly regulated environment. Join a team building dedicated expertise to support the move from ru…
Skills: Data Science, Machine Learning, Financial Crime, Model Validation, Python
Melbourne, Victoria, Australia · On-site
Bring and grow your expertise in commercial lending as a Business BankerJoin our supportive and collaborative Small Business Banking team at CBAWe are on track on our journey to become Australia’s #1 Business BankLocatio…
Skills: Commercial lending, Small business banking, Business development, Customer relationship management, Asset finance
Sydney, New South Wales, Australia · On-site
See yourself in our team Risk Management is an independent function within CommBank, accountable for providing oversight, challenge, approval and acceptance of decisions to ensure the Group remains within its risk appeti…
Skills: Risk Management, Artificial Intelligence, Machine Learning, Generative AI, Technology Risk
Darwin, Australia · On-site
Our Darwin Branch is seeking a Customer Banking Manager to join the team on a full time basis! Do work that matters As the Customer Banking Manager in our Darwin Branch, you'll be passionate about leading your team to de…
Skills: Team Leadership, Coaching, Mentoring, Sales Management, Customer Service
Brisbane City, Queensland, Australia · Hybrid
You’re Impact As a CSD Consultant you will take inbound calls from new and existing customers and offer them a personal lending solution. You will spend time speaking with customers, asking specific questions and learnin…
Skills: Customer Service, Lending Solutions, Financial Analysis, Product Knowledge, Cross Selling
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The Branch Concierge serves as the primary point of contact for customers, greeting them and guiding them to appropriate banking channels. They also educate customers on in-branch technology and digital banking options to enhance the overall customer experience.
Candidates should have a proven track record in customer service, ideally within financial services, retail, or hospitality. Excellent communication skills and a professional demeanor are essential for managing customer expectations effectively.
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We have been serving our local communities for over 100 years with market leading products, services & technology. What we do has a real impact at all stages of people’s lives – whether it’s opening your first account, saving for a wedding, buying your first home, or planning for your retirement. Working with us in RBS means you’ll positively impact our customers’ lives and ensure that when they need us, we’re there for them.
As Concierge for the Broadway Shopping Centre Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them. To do this you’ll:
Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
Build personal connection with customers through meaningful conversations to enhance their experience
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Be aware of movements within the branch, ensuring it’s running effectively & efficiently and that customers are satisfied with their experience
A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellent communication skills & display all the right behaviours to maintain an approachable & professional demeanour
The ability to manage customer expectations with a professional presence
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
What’s Next: As part of our application process, you may be required to complete an online assessment. We'd encourage you to complete these steps within 48 hours of applying.
At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
Offices: ., Sydney, NSW 2000, AU
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
Offices: ., Sydney, NSW 2000, AU
