Relationship Manager, Premier Banking - Bondi Junction
Sydney, New South Wales, Australia · Hybrid
Mid level$8.6B raised
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Full-time
professional certificate
Industry-leading training, Clear career pathways, Flexible working arrangements, Hybrid working arrangements
Posted 5d ago
Apply by Aug 22
~40 hrs/week
Responsibilities
Manage a high-value Premier client portfolio by providing expert financial guidance and tailored solutions. Proactively identify growth opportunities and collaborate with internal specialists to meet the sophisticated needs of high-net-worth clients.
Requirements
Requires demonstrable experience in complex mortgage lending and a background in sales with diversified product offerings. Preferred qualifications include a Certificate IV in lending and FSRA Tier 2 accreditation.
Full job description
Manage a high‑value Premier client portfolio and make a meaningful impact on their financial success
Build deep, trusted relationships with sophisticated clients who value expert guidance
Grow your career with industry‑leading training, clear pathways, and a team that champions your development
About the Business
Customer Service Lending (CSL) is the public face of CommBank, delivering a seamless banking experience for the future to more than 10 million personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes.
About Premier Banking
Premier Banking provides Relationship Management to High-Net-Worth customers within the Customer Service Network. Our teams consist of Relationship Managers and Associates across Australia, reporting into all states.
Premier Banking supports clients with sophisticated financial needs, typically with lending and investment balances of $1M or more. Alongside helping clients achieve financial growth, we provide superior service to help them better manage their day-to-day finances.
Do work that matters
In this role, you will manage these sophisticated relationships through regular contact and follow-up, quality financial health checks, and strong market awareness.
You are someone who:
Delivers exceptional customer service by demonstrating the Bank’s service standards.
Builds positive relationships by identifying and anticipating financial needs through quality financial health checks.
Looks for opportunities to provide innovative financial solutions, including lending and investment options.
Is a proactive team player, driving client acquisition and referrals from existing portfolios such as the Branch Network and external partners.
Offers tailored suggestions to meet the specific goals and growth aspirations of high net worth clients.
Resolves client needs personally, maintaining an end-to-end service approach for the entire portfolio.
Collaborates actively, referring customers to specialists for financial planning, investment, risk insurance, commercial business, and complex investment needs.
Maintains regular contact with customers to strengthen relationships and identify portfolio growth opportunities.
We’re interested in hearing from people who have:
Demonstrable experience in complex mortgage lending.
Experience in a sales role with diversified product and service offerings.
A passion for delivering outstanding customer experiences.
Strong relationship-building skills and a commitment to client success.
The ability to thrive in a fast-paced environment.
Certificate IV accreditation in lending or similar (preferred).
FSRA Tier 2 accreditation, including Deposit Products and General Insurance (preferred).
Your development
As a Relationship Manager at CommBank, your opportunities are endless. We’re investing in our people to provide clear career pathways, more development opportunities, and best-in-market training. We also support flexible and hybrid working arrangements to help you balance work and life.
Ready to take ownership of a sophisticated client portfolio and elevate your career? Apply now and make your next move count.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 21/08/2026
Related keywords
Premier BankingRelationship ManagerHigh-Net-WorthMortgage LendingFinancial ServicesInvestmentPortfolio GrowthCustomer ServiceCertificate IVFSRA Tier 2CommBankClient AcquisitionFinancial PlanningRisk InsuranceCommercial BusinessHybrid Work
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
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Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services.
We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
Connect with us, we'd like to hear from you:
facebook.com/commonwealthbank
twitter.com/commbank
youtube.com/commbank
youtube.com/commbankbusiness
instagram.com/commbank
Our Community Guidelines can be found at:
https://www.commbank.com.au/support/social-networks.html
For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy