Balwyn North, Victoria, Australia · On-site
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster: Monday - Friday 9.30am-4pm (30 hours per week) Do work that matters As the public face of CommBa…
Skills: Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking
Sydney, New South Wales, Australia · On-site
Chapter Area Lead – Advanced Analytics and Data You are a commercially sharp analytics leader who builds great teams, creates clarity, and turns data into better decisions and customer outcomes.We are a leading Business …
Skills: Advanced Analytics, Data Science, People Leadership, Stakeholder Management, Predictive Analytics
Sydney, New South Wales, Australia · Hybrid
Manager Regulatory Reporting Change Deliver regulatory and business-led change that impacts regulatory reportingWork at the intersection of Finance, Regulation and TechnologyBuild deep regulatory expertise with scope to …
Skills: Regulatory Reporting, Financial Reporting, SQL, Data Analysis, Stakeholder Engagement
Sydney, New South Wales, Australia · On-site
We’re launching an AI powered transformation, reimagining our software and data ecosystem through the scaled adoption of Generative AI. You have deep expertise across software and/or data engineering, with a strong focus…
Skills: Generative AI, MLOps, Python, LangChain, RAG
Sydney, New South Wales, Australia · On-site
This role with support 2 x Managing Directors See yourself in our team: Institutional Banking and Markets (IB&M) is responsible for leading the Group’s relationships with major corporate and government clients and instit…
Skills: Executive Support, Stakeholder Management, Calendar Management, Travel Coordination, Event Planning
Goulburn, New South Wales, Australia · On-site
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster Part Time Roster (20 hours per week): Monday: 10.30am - 4.00pm Tuesday: 10.30am - 4.00pm Wednesda…
Skills: Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking
Portland, Victoria, Australia · On-site
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster, consisting of 10 hours per week: Tuesday 9.30am-2.30pmWednesday 9.30am-2.30pm Do work that matte…
Skills: Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking
Sydney, New South Wales, Australia · On-site
Do work that matters: We are building tomorrow’s bank today, which means we need world-class engineers to modernise, secure and scale our technology capabilities. Engineering data is a strategic asset that powers softwar…
Skills: Data Platform Architecture, Data Engineering, DataOps, AWS, Lakehouse
Sydney, New South Wales, Australia · On-site
Staff Software Engineer- React Do work that matters: CommBank is driving a major engineering transformation, aiming to redefine customer expectations and build tomorrow’s bank with innovative technologies and products. R…
Skills: TypeScript, React, C#, .NET Core, Microsoft SQL Server
Sydney, New South Wales, Australia · Hybrid
Senior Legal Counsel, IB&M See yourself in our team The Institutional Banking Legal team provides high value, strategic legal advice across the lending and banking side of CBA’s Institutional Banking & Markets (IB&M) bus…
Skills: Corporate Finance, Institutional Finance, Leveraged Finance, Structured Finance, Transaction Banking
Bengaluru, Karnataka, India · On-site
Organization At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achi…
Skills: Software Development, Technical Engineering Management, Solution Architecture, BIAN Architecture, Microservices Architecture
Sydney, New South Wales, Australia · Hybrid
See yourself in our team Business Banking offer a complete range of transaction, lending, and trading solutions, along with tailored offerings for over 1 million small and medium businesses; regional and ag…
Skills: Strategic Planning, Performance Management, Stakeholder Management, OKRs, Business Transformation
Sydney, New South Wales, Australia · On-site
Manager FCC Assurance We need big thinkers who look for opportunity within the framework of regulation and are ready to play an integral role in our transformation You’ll do meaningful work that protects the bank, our cu…
Skills: Financial Crime Compliance, Risk Management, Assurance, Audit, AML/CTF
Sydney, New South Wales, Australia · On-site
Principal Software Engineer – eCommerce Payments Do work that matters At CommBank, we're building the future of digital commerce for Australian businesses. As part of our continued investment in Payments & Acceptance, we…
Skills: Java, Spring Boot, Distributed Systems, RESTful APIs, Domain-Driven Design
Melbourne, Victoria, Australia · Hybrid
The Estate Settlement and Services Contact Team responds to inbound enquiries relating to deceased estate matters. We act as the key point of contact between customers and our Estate Settlement and Services Processing Te…
Skills: Empathy, Emotional Intelligence, Customer Service, Problem Solving, Analytical Skills
Sydney, New South Wales, Australia · Hybrid
Staff Software Engineer – Fullstack (C#, .Net and Frontend) You have a deep passion for the entire software development lifecycle, with a strong focus on crafting innovative solutions. We are a team of high-performing en…
Skills: C#, .Net Core, React, Angular, AWS
Sydney, New South Wales, Australia · On-site
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster Part Time Roster (30 hours per week): Monday: 9.30am – 4.00pm Tuesday: 9.30am – 4.00pm Wednesday:…
Skills: Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking
Sydney, New South Wales, Australia · On-site
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster Part Time Roster (11 hours per week): Monday: 10.00am - 4.00pm Tuesday: 10.00am - 4.00pm Do work …
Skills: Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking
Bengaluru, Karnataka, India · On-site
Organization: At CommBank, we're building tomorrow’s bank today, which means we need creative and diverse engineers to help us redefine what customers expect from a bank. Envisioning new technologies that are waiting to …
Skills: C#, .NET Core, AWS, Microservices, RESTful APIs
Sydney, New South Wales, Australia · Hybrid
Executive Assistant – Small Business Banking (Business Performance & Strategic Partnerships) An exciting permanent opportunity within Small Business Banking (SBB) at Commonwealth Bank of Australia, operating in a high-pe…
Skills: Executive Support, Diary Management, Stakeholder Management, Event Planning, Travel Coordination
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The specialist serves as the public face of the bank, managing customer enquiries and processing applications for credit products. They conduct financial health checks and educate customers on digital banking options to support their overall financial needs.
Candidates should have proven experience in customer service, preferably within financial services, retail, or hospitality. Strong communication skills and the ability to provide holistic financial solutions in a busy retail environment are required.
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
See yourself in our team
As the Customer Banking Specialist in our Kew Branch you’ll:
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Support customers with enquiries, maintenance on accounts and process applications for credit products
Complete Financial Health Checks to assess customers’ financial needs and identify any changes
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
We’re interested in hearing from people who have
Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellent communication skills & the ability to articulate financial terms in a clear way
The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
Offices: ., Sydney, NSW 2000, AU
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
Offices: ., Sydney, NSW 2000, AU
