Jobs at NSW Department of Customer Service (Now Hiring) — 181 open

Senior Associate, Policy

Australia · Hybrid

$133k–$147k/yr

Senior

The Cabinet Office Senior Associate, Policy You. At the centre of big ideas. Influence policy reform and Cabinet decision-making across NSW Bring your policy, stakeholder engagement and leadership experience to the Domes…

Skills: Policy development, Reform implementation, Strategic advice, Cabinet submissions, Stakeholder engagement

Manager, Data & AI Governance

Sydney, New South Wales, Australia · On-site

Senior+

Manager, Data & AI Governance SNSW Grade 11/12 Starting salary $167,165 plus superannuation and leave loading Employment Type: Ongoing 35 hours per week Service NSW | Partnerships, Projects & Insights Location: Sydney Ar…

Skills: Data governance, AI governance, Strategic leadership, Risk management, Policy development

Senior Customer Resolution Team Leader

Mangrove Mountain, New South Wales, Australia · Hybrid

Senior

Senior Customer Resolution Team Leader SNSW Clerk Grade: 9/10 starting annual salary $134,626 plus superannuation and leave loading Employment Type: Full time, Ongoing Location: Sydney, Parramatta, Gosford or another Ser…

Skills: Complaint resolution, Team leadership, Mentoring, Quality assurance, Stakeholder management

Business Analyst

Sydney, New South Wales, Australia · Hybrid

$117k–$129k/yr

Mid level

Business Analyst Use your business analysis skills to shape practical digital solutions that improve how SafeWork NSW delivers regulatory services and supports safer workplaces across NSW. Clerk 7/8 with a salary range o…

Skills: Business analysis, Process improvement, Stakeholder engagement, Requirements gathering, User stories

Senior Data Analyst - Economics

Australia · On-site

$133k–$147k/yr

Senior

Senior Data Analyst - Economics Join the Office of the 24 Hour Economy Commissioner, a division of the Department of Creative Industries, Tourism, Hospitality and Sport Clerk Grade 9/10 with a salary range of $133,348 - …

Skills: Data analysis, Project coordination, Stakeholder engagement, Quantitative analysis, Economics

Legal Operations Manager (Expression of Interest)

Sydney, New South Wales, Australia · Hybrid

$154k–$178k/yr

Senior

Position Title: Legal Operations Manager Classification/Grade: Clerk 11/12 Division/Branch: Legal Services Division Location: Sydney, NSW 2000 Employment Type: Full Time, Temporary - up to 12 months Salary: $154,231 – $1…

Skills: Legal operations, Legal cost recovery, Strategic planning, Management, Communication

EOI - Executive Director, Macroeconomy Division

Sydney, New South Wales, Australia · Hybrid

Senior+

Executive Director, Macroeconomy Division, Economic Strategy and Productivity Group Temporary Expression of Interest Opportunity – up to 10 months This opportunity is open to current NSW Public Service employees only. NS…

Skills: Macroeconomic forecasting, Economic policy analysis, Strategic leadership, Economic modelling, Stakeholder engagement

Senior Data Analyst - Economics

Australia · On-site

$133k–$147k/yr

Senior

Senior Data Analyst - Economics Join the Office of the 24 Hour Economy Commissioner, a division of the Department of Creative Industries, Tourism, Hospitality and Sport Clerk Grade 9/10 with a salary range of $133,348 - …

Skills: Data analysis, Project coordination, Stakeholder engagement, Quantitative analysis, Economics

Associate Director People, Systems and Analytics

Australia · Hybrid

$154k–$178k/yr

Senior

Exciting opportunity to lead people systems and reporting in a dynamic team This is a Clerk Grade 11/12 role with a salary range of $154,231 - $178,369 per annum plus superannuation and leave loading Temporary full-time …

Skills: HR systems, Workforce reporting, People operations, Shared services management, Workforce analytics

Sourcing Specialist

Australia · Hybrid

$133k–$147k/yr

Senior

Premier’s Department Senior Sourcing Specialist You. At the centre of big ideas Lead strategic sourcing for in-demand capabilities across the NSW government sector Shape best practice sourcing and talent outcomes at scal…

Skills: Strategic sourcing, Talent pipelining, Market intelligence, Stakeholder engagement, Workforce planning

Associate Director Information Management

Australia · Hybrid

$154k–$178k/yr

Senior+

Exciting opportunity to join the Information Management Team within the Department of Creative Industries, Tourism, Hospitality and Sport This is a Clerk Grade role 11/12 with a salary range of $154,231 - $178,369 per an…

Skills: Information Management, Team Leadership, Records Management, Electronic Document Management, Program Management

Customer Service Representative - Richmond

Australia · On-site

Entry level

Customer Service Representative SNSW Clerk Grade 3/4 - starting annual salary $74,118 plus superannuation and leave loading Location: Richmond Service Centre Employment Type: Ongoing Part-Time 20 hours per week Flexibili…

Skills: Customer service, Communication, Problem solving, Empathy, Patience

Assistant Product Coordinator

Sydney, New South Wales, Australia · Hybrid

Entry level

Long Service Corporation (LSC) Assistant Product Coordinator Clerk Grade: 5/6 starting annual salary $102,936 plus superannuation and leave loading Employment Type: Ongoing, Full time (35 hours per week) Location: Sydney…

Skills: Digital product delivery, Business requirements gathering, Backlog management, Sprint planning, User research

Social Media Advisor

Sydney, New South Wales, Australia · Hybrid

$117k–$129k/yr

Mid level

Social Media Advisor Grade: 7/8 Salary range: $116,981-$129,492+ superannuation and leave loading Duration: temporary full time role for up to 6 months Location: Hybrid with an in-office requirement 2 days a week in Sydn…

Skills: Content planning, Digital channel management, Copywriting, Editing, Stakeholder engagement

Project Support Officer (Admin Support)

Sydney, New South Wales, Australia · Hybrid

$87k–$95k/yr

Mid level

Project Support Officer (Admin Support) Clerk Grade: 3/4 Full-Time (35 hrs per week), ongoing opportunity Location: McKell, Haymarket NSWSalary range: $87,199 - $95,482 per annum + superannuation A talent pool may be cre…

Skills: Learning Management System, Cornerstone, Project coordination, Stakeholder management, Problem-solving

EOI- Data Governance Coordinator - copy

Sydney, New South Wales, Australia · Hybrid

Mid level

Data Governance Coordinator Clerk Grade: 7/8 Employment Type: Full-time ongoing (35 Hours per week) We have dedicated office space in Sydney (McKell), Parramatta or Gosford with hybrid and flexible working conditions ava…

Skills: Data governance, Data management, Data quality, Metadata management, Master data management

Project Support Officer (Admin Support)

Sydney, New South Wales, Australia · Hybrid

$87k–$95k/yr

Mid level

Project Support Officer (Admin Support) Clerk Grade: 3/4 Full-Time (35 hrs per week), ongoing opportunity Location: McKell, Haymarket NSWSalary range: $87,199 - $95,482 per annum + superannuation A talent pool may be cre…

Skills: Learning Management System, Cornerstone, Project coordination, Stakeholder management, Problem-solving

Manager Organisation & Business Support

Australia · Hybrid

$154k–$178k/yr

Senior+

Premier’s Department Manager Organisation & Business Support You. At the centre of big ideas. Lead the Business Support functions to deliver compliance across risk, finance, workplace health and safety and business plann…

Skills: People leadership, Governance, Compliance, Risk management, Executive reporting

Chief Executive Officer

Australia · On-site

$334k–$373k/yr

Senior+

Lead a high-profile NSW regulator with responsibility for welfare, integrity and public confidence Senior Executive Band 2 with a TRP between $334,005 - $372,547 Ongoing role, based in Sydney or Bathurst The Greyhound We…

Skills: Strategic leadership, Operational management, Regulatory compliance, Governance, Financial management

Cyber Security Analyst

Bathurst, New South Wales, Australia · Hybrid

$117k–$129k/yr

Mid level

Cyber Security Analyst Role type: Temporary 12 month opportunity, with possibility of ongoingSalary: DCS Clerk Grade 7/8. Package includes base salary ($116,981 - $129,492) plus superannuation and annual leave leading. L…

Skills: Cyber security, Vulnerability assessment, Penetration testing, Cloud infrastructure security, Network protocols

About NSW Department of Customer Service

Industry
Government Administration
Company size
10,001+ employees
Headquarters
Haymarket, NSW
LinkedIn followers
86,639

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse. We are guided by our core values of integrity, trust, service and accountability. We offer flexible working, competitive pay and conditions, and support employee health and wellbeing. Come join us and help influence the future of our great state. Our community guidelines: https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Offices: 2-24 Rawson Place, Haymarket, NSW 2000, AU

View all jobs at NSW Department of Customer Service