Jobs at NSW Department of Customer Service (Now Hiring) — 180 open — Page 4

Talent Architect

Sydney, New South Wales, Australia · Hybrid

$133k–$147k/yr

Senior

Premier’s Department Talent Architect You. At the centre of big ideas. Lead strategic talent solutions across NSW Government Harness AI and talent technology to improve recruitment outcomes Ongoing, Clerk Grade 9/10 ($13…

Skills: Talent acquisition, HR systems, Recruitment technology, Strategic planning, Project management

Customer Service Administrator

Independence Charter Township, Michigan, United States · Hybrid

$87k–$95k/yr

Mid level

Office of the Children’s Guardian Customer Service Administrator – Working with Children Check Exciting opportunity to make a real impact in shaping the future of the Office of the Children's Guardian. Join our high perf…

Skills: Customer service, Administrative support, Communication, Interpersonal skills, Attention to detail

Program Officer

Australia · On-site

$117k–$129k/yr

Mid level

Program Officer Join the Office of the 24 Hour Economy Commissioner, a division of the Department of Creative Industries, Tourism, Hospitality and Sport Clerk Grade 7/8 with a salary range of $116,981 - $129,492 per annu…

Skills: Project management, Grants coordination, Program delivery, Stakeholder management, Procurement support

Associate Director, Industry Missions

Australia · On-site

$154k–$178k/yr

Senior+

Premier’s Department Associate Director, Industry Missions You. At the centre of big ideas. Exciting opportunity leading high-impact work that helps shape NSW’s economic development future.Draw on your experience leading…

Skills: Strategic investment, Industry development, Clean energy, Net zero, Stakeholder engagement

Assistant Parliamentary Counsel - Legal Officer I-III

Sydney, New South Wales, Australia · Hybrid

$82k–$138k/yr

Entry level

Parliamentary Counsel's Office Assistant Parliamentary Counsel Temporary (12 months, with possibility of extension or ongoing) Classification Grade: Legal Officer Grade I-III Salary: $81,702 – $138,492 p.a. (excluding em…

Skills: Legislative drafting, Legal analysis, Statutory interpretation, Legal research, Drafting subordinate legislation

Senior Associate Fostering Innovation

Australia · Hybrid

$133k–$147k/yr

Senior

Premier’s Department Senior Associate, Fostering Innovation You. At the centre of big ideas. Drive innovation initiatives that support NSW's future economic growthApply your policy, program delivery and stakeholder engag…

Skills: Policy development, Program delivery, Stakeholder engagement, Grant management, Research

Service NSW Diversity Talent Pool - DSR

Sydney, New South Wales, Australia · On-site

Entry level

Service NSW Diversity targeted Talent Pool Role: Digital Service Representative (DSR) Role Grade: SNSW Grade 2/3 starting salary $64,375 per annum, plus superannuation and leave loading Location: Various Sydney Metro loc…

Skills: Customer service, Digital literacy, Communication, Problem solving, Attention to detail

Service NSW Diversity Talent Pool - CCO

Lithgow, New South Wales, Australia · On-site

Entry level

Service NSW Diversity targeted Talent Pool Roles: Customer Concierge Operator (CCO) Role Grade: SNSW Grade 2 - starting salary is $64,375 per annum, plus superannuation and leave loading Location: Various Contact Centre …

Skills: Customer service, Communication, Digital literacy, Problem solving, Resilience

Team Leader

Sydney, New South Wales, Australia · Hybrid

Senior

Team Leader Complaints, Building Commission NSW Grade: Clerk grade 7/8 Location: Parramatta - Hybrid working model with office attendance required 2 days per week. Term: Temporary, Full-time - up until 30 June 2027 About…

Skills: Team leadership, Complaints management, Dispute resolution, Staff coaching, Regulatory compliance

Senior Support and Liaison Specialist

Mangrove Mountain, New South Wales, Australia · Hybrid

$133k–$147k/yr

Senior

Senior Support and Liaison Specialist - State Insurance Regulatory Authority (SIRA) Clerk Grade: 9/10Employment type: OngoingSalary: $133,348 - $146,945 + Super and Leave Loading Work arrangements: Fulltime, hybrid/flexi…

Skills: Trauma-informed support, Case management, Grief support, Stakeholder management, Legislative compliance

Advisor Regulatory Operations

Sydney, New South Wales, Australia · Hybrid

Senior

Advisor Regulatory Operations Division Name: Licensing and Accreditation, Building Commission NSW Grade: Clerk Grade 7/8 Location: Parramatta (hybrid) Term: Full Time Temporary to 30 June 2027 (with possibility of extens…

Skills: Regulatory operations, Process transformation, Business improvement, Licensing assessment, Workflow optimization

EOI - Senior Advisor - Supervision (CTP)

Mangrove Mountain, New South Wales, Australia · On-site

$133k–$147k/yr

Senior

EOI - Senior Advisor - Supervision (CTP) Employment type: Acting opportunity from 31st August - 16th October 2026Grade: Clerk 9/10Salary: $133,348 - $146,945 + Super and Leave LoadingLocation: Sydney/Gosford Closing date…

Skills: Regulatory strategy, Data analysis, Reporting, Risk identification, Trend analysis

Principal Engineer

Sydney, New South Wales, Australia · Hybrid

Senior+

Job title: Principal Engineer Clerk Grade: 11/12 Employment Type: Full Time, Temporary, up to 2 years, with strong potential for extension. Location: 4 Parramatta Square and McKell, Rawson Place Sydney at times. Hybrid w…

Skills: Salesforce, Apex, Lightning Web Components, OmniStudio, Experience Cloud

Customer Service Representative - Driver Tester

Wagga Wagga City Council, New South Wales, Australia · On-site

$93k–$98k/yr

Entry level

Customer Service Representative-Driver Tester (Wagga Wagga) Salary: Service NSW Grade 5 ($93,490 - $98,252) pro-rata, plus employer's contribution to superannuation and annual leave loading) Location: Wagga Wagga Service…

Skills: Customer service, Driver assessment, Compliance, Communication, Decision making

Senior Lawyer - Enforcement

Sydney, New South Wales, Australia · Hybrid

$133k–$147k/yr

Mid level

Senior Lawyer - Enforcement, Ongoing opportunities based in Parramatta + hybrid working options available Role: Senior Lawyer Litigation - ongoing opportunities available Location: Parramatta, with hybrid working options…

Skills: Litigation, Regulatory prosecutions, Civil enforcement, Administrative reviews, Legal advice

Mobility Advisor

Sydney, New South Wales, Australia · Hybrid

$117k–$129k/yr

Mid level

Mobility Advisor Grade: Clerk Grade 7/8, base salary $116,981- $129,492 per annum plus super Employment Type: Temporary role until 30/9/2026 (possibility of extension) Location: Parramatta, Gosford, McKell or other of ou…

Skills: Case management, Career transition support, Stakeholder management, Talent acquisition, HR policies

Senior Project Officer

Australia · Hybrid

$133k–$147k/yr

Senior

Premier’s Department Senior Project Officer You. At the centre of big ideas. Help shape solutions to issues affecting NSW border communities Bring your stakeholder engagement, policy and project delivery expertise to the…

Skills: Project delivery, Stakeholder engagement, Policy development, Research, Analytical skills

Senior Project Development and Feasibility Lead

Australia · On-site

$133k–$147k/yr

Senior

Senior Project Development and Feasibility Lead Join Create NSW, a division of the Department of Creative Industries, Tourism, Hospitality and SportClerk Grade 9/10 with a salary range of $133,348 - $146,945 per annum pl…

Skills: Project Management, Feasibility Studies, Business Case Development, Stakeholder Management, Risk Management

Revenue NSW - Support Officer - Talent Pool Opportunity

Lithgow, New South Wales, Australia · Hybrid

Entry level

Revenue NSW, Fines and Debt Support Officer Talent Pool – Future Employment Opportunities - Temp and Ongoing Locations are flexible across our NSW offices (Parramatta, Gosford, Maitland, Lithgow or Wollongong). Hybrid wo…

Skills: Customer service, Communication, Administrative tasks, Data entry, Conflict resolution

Trade & Investment Commissioner, The Americas

Australia · Hybrid

Senior+

Premier’s Department Trade & Investment Commissioner, The Americas You. At the centre of big ideas. Investment NSW seeks to appoint a commercial, people-oriented leader as NSW Trade & Investment Commissioner, Americas. B…

Skills: Strategic leadership, Stakeholder engagement, Economic development, Trade facilitation, Investment promotion

About NSW Department of Customer Service

Industry
Government Administration
Company size
10,001+ employees
Headquarters
Haymarket, NSW
LinkedIn followers
86,550

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse. We are guided by our core values of integrity, trust, service and accountability. We offer flexible working, competitive pay and conditions, and support employee health and wellbeing. Come join us and help influence the future of our great state. Our community guidelines: https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Offices: 2-24 Rawson Place, Haymarket, NSW 2000, AU

View all jobs at NSW Department of Customer Service