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$118k–$220k/yr
Full-time
Professional growth opportunities, Learning and development programs, Supportive team environment
Posted 1d ago
~40 hrs/week
Responsibilities
The Account Manager will build and maintain strong relationships with customers across the Caucasus and Central Asia region to drive retention and growth. They will act as a trusted advisor, managing renewals and collaborating with internal teams to ensure customer success and satisfaction.
Requirements
Candidates must be fluent in English and Russian with proven experience in account management, customer success, or business development. Strong communication, negotiation, and stakeholder management skills are essential for this role.
Full job description
Account Manager
Location : Warsaw (hybrid/ twice a week in the office)
About the business
RELX is a global provider of information-based analytics and decision tools for professional and business customers. Through advanced technology, data and insights, we help customers make better decisions, improve performance and manage risk more effectively.
Operating in over 180 countries and employing more than 35,000 people worldwide, RELX serves customers across a wide range of industries and markets, delivering innovative solutions that help solve complex challenges.
About the Role
We are looking for a relationship-focused Account Manager to support customers across the Caucasus and Central Asia region.
In this role, you will be responsible for developing strong customer relationships, driving retention and growth, and ensuring customers realize maximum value from our solutions. Working closely with internal teams, you'll act as a trusted advisor to your customers, helping them achieve their business goals while identifying opportunities to expand partnerships and improve customer experience.
This is an excellent opportunity for someone who enjoys building long-term relationships, solving business challenges and working in an international, fast-paced environment.
Responsibilities
Build and maintain strong relationships with customers across your assigned territory.
Act as a trusted advisor, understanding customer needs and supporting their ongoing success.
Drive customer retention, engagement and long-term account growth.
Identify opportunities to expand existing customer relationships through additional products and services.
Lead customer reviews and regular engagement activities to ensure high levels of satisfaction.
Manage renewals, commercial discussions and account planning activities.
Collaborate with internal teams to resolve customer issues and deliver a seamless customer experience.
Maintain accurate customer and account information within CRM systems.
Requirements:
Fluent in English and Russian.
Experience in Account Management, Customer Success, Business Development or a similar customer-facing role.
Strong relationship-building and stakeholder management skills.
Commercially minded with an ability to identify growth opportunities and support customer retention.
Excellent communication, negotiation and problem-solving abilities.
Comfortable managing multiple customers and priorities simultaneously.
Experience using CRM platforms such as Salesforce is advantageous.
Self-motivated, collaborative and customer-focused approach.
Working for you :
We know that your wellbeing and happiness are key to a long and successful career.
Learn more about the LexisNexis Risk team and how we work here.
Why Join RELX?
Join a global organisation with strong growth ambitions and career development opportunities.
Work with customers across diverse international markets.
Be part of a collaborative and supportive team environment.
Enjoy opportunities for professional growth, learning and development.
Contribute to meaningful work that helps customers make better business decisions.


Primary Location Base Pay Range: Poland - EL Warsaw zł102,800 - zł190,900. Total Target Cash Range: zł118,300 - zł219,700.



Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.


We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America.
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Please note that RELX does not contact people through social media to extend job or contract offers, nor do we request money, credit card details or bank account information as part of any project or job application process. Any such request is fraudulent. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx
Offices: 1-3 Strand, London, UK WC2N 5JR, GB · 230 Park Ave, New York, New York 10169, US · Radarweg 29, Amsterdam, North Holland 1043 NX, NL
ScientificTechnical & MedicalRisk & Business AnalyticsLegalExhibitionsand Information TechnologyBusiness Information SystemsInformation TechnologyFinanceConsulting
How many Customer Service & Support jobs are open in Warsaw, Poland right now?
There are currently 899 open customer service & support positions in Warsaw, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Warsaw, Poland?
Companies currently hiring include Jerónimo Martins, JYSK, Bank Pekao S.A., AmRest, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Warsaw, Poland?
Yes — 397 of the 899 open customer service & support positions offer remote or hybrid work (62 remote, 335 hybrid).
How do I apply for Customer Service & Support jobs in Warsaw, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.