Warsaw, Masovian Voivodeship, Poland · Hybrid
Company Overview: The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific indu…
Skills: French, English, Customer service, Order management, Logistics
Hawaii, United States · Remote OK
Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to tran…
Skills: Enterprise Software Sales, Healthcare IT, C-Level Relationship Management, Strategic Planning, Funnel Management
Cambridge, England, United Kingdom · On-site
The Logistics Co-ordinator is responsible for coordinating all aspects of logistics to ensure spare parts and machines are delivered efficiently, cost-effectively, and in full compliance with the latest customs regulatio…
Skills: Logistics coordination, Customs regulations, Import/export documentation, Freight forwarding, HTS/HS codes
Vienna, Austria · Hybrid
$55k/yr
Software Engineer – Diagnostic Imaging Platform (m/f/d) Your code could save lives! Software development is your passion and you are eager to apply state-of-the-art technology in the medical domain? Then this is the righ…
Skills: Java, Kubernetes, Microservices, Automated Testing, AI-Enabled Software Development
Vienna, Austria · Hybrid
$55k/yr
Software Engineer Angular / Java with experience (m/f/d) Your code could save lives! Software development is your passion and you are eager to apply state-of-the-art technology in the medical domain? Then this is the rig…
Skills: Angular, Java, TypeScript, Spring, AI-Enabled Software Development
Chicago, North Dakota, United States · On-site
Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to tran…
Skills: System administration, Linux administration, Network management, Data security, Cloud environment
Sydney, New South Wales, Australia · On-site
Agfa is a leading supplier of analogue and digital imaging systems and IT solutions, mainly for the healthcare sector and printing industries. We offer leading edge technology, affordable solutions and innovative ways of…
Skills: Medical radiography, Clinical radiology, Application support, Training and education, Product demonstrations
United Kingdom · Remote OK
Field Service Engineer Inkjet – UK (West Midland) Job description We are looking for a highly self-motivated and results-driven Engineer to join our fully remote team. In this role, you will be responsible for providing …
Skills: Technical Service Support, Equipment Repair, Installation, Remote Troubleshooting, Wide Format Printing
United Kingdom · Remote OK
Field Service Engineer Inkjet – UK (West Midland) Job description We are looking for a highly self-motivated and results-driven Engineer to join our fully remote team. In this role, you will be responsible for providing …
Skills: Technical Service Support, Equipment Repair, Installation, Remote Troubleshooting, Wide Format Printing
Mumbai City, Maharashtra, India · On-site
Job Title: Senior SAP SuccessFactors Architect/Analyst (in-house) Location: Mumbai, India Job Type: Full-Time About the role: AGFA is dedicated to enhancing our HR processes and systems to ensure the best employee experi…
Skills: SAP SuccessFactors, Employee Central, HRIS Architecture, Functional Analysis, OnBoarding
Mortsel, Flanders, Belgium · On-site
Chemische procesoperatoren 3-ploegen (m/v) Ben jij op zoek naar een uitdagende job als operator in een hoogtechnologische chemische productieomgeving? Wil je meewerken aan innovatieve producten die wereldwijd worden gebr…
Skills: Chemical Production, Process Operation, Quality Control, Technical Troubleshooting, Safety Compliance
Mortsel, Flanders, Belgium · On-site
Technische Procesoperatoren 3-ploegen (m/v) Ben jij op zoek naar een uitdagende job als operator in een hoogtechnologische productieomgeving? Wil je meewerken aan innovatieve producten die wereldwijd worden gebruikt? Dan…
Skills: Machine Operation, Quality Control, Technical Troubleshooting, Preventive Maintenance, Process Optimization
Mortsel, Flanders, Belgium · On-site
Laborant vloeistof- en gaschromatografie (LC / GC) Physics & Analytics (PA) maakt deel uit van het Materials Technology Center en ondersteunt R&D, productie, materiaalservice en AgfaLabs-klanten met gespecialiseerde anal…
Skills: Liquid Chromatography, Gas Chromatography, LC-MS, GC-MS, GPC
Mortsel, Flanders, Belgium · On-site
Chemische procesoperatoren 3-ploegen (m/v) Ben jij op zoek naar een uitdagende job als operator in een hoogtechnologische chemische productieomgeving? Wil je meewerken aan innovatieve producten die wereldwijd worden gebr…
Skills: Chemical Production, Process Operation, Quality Control, Technical Troubleshooting, Safety Compliance
Mississauga, Ontario, Canada · On-site
The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial application…
Skills: Mechanical Assembly, Electrical Troubleshooting, Blueprint Reading, Precision Measuring, Calibration
Westerlo, Flanders, Belgium · On-site
Onze vestiging in Heultje (Westerlo) staat in voor de productie van chemische grondstoffen voor de aanmaak van emulsies en soluties voor beeldvormende systemen. Chemische procesoperatoren 2-ploegen Heultje (m/v) Ben jij …
Skills: Chemical processing, Production operations, Quality control, Technical troubleshooting, Safety compliance
Waterloo, Ontario, Canada · On-site
$125k–$145k/yr
Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to tran…
Skills: AWS, Azure, Kubernetes, Helm, Terraform
Waterloo, Ontario, Canada · On-site
$110k–$130k/yr
Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to tran…
Skills: Automated Testing, Java, JUnit, BDD, Cucumber
Coos County, Oregon, United States · Remote OK
The Installation Specialist position is responsible for installation of the full line of Agfa HealthCare DR solutions. They are the technical experts, responsible for installation at the customer location. The Installati…
Skills: DR installation, X-ray room systems, Networking, UNIX, Windows
Lima, Lima, Peru · On-site
The Field Support Engineer is responsible for managing and supporting customers within the assigned territory by delivering remote and on-site hardware and software support, as well as participating in system implementat…
Skills: HL7, DICOM, IHE, Hardware Support, Storage
Warsaw, Masovian Voivodeship, Poland • Hybrid
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The specialist is responsible for managing customer service requests, including field service engineer dispatching, part ordering, and billing. They also handle customer inquiries regarding product availability, deliveries, and invoicing while coordinating with internal teams and third-party vendors.
Candidates must be fluent in French with a good command of English and possess strong communication and tracking skills. Previous experience in customer operations or order management is preferred, along with proficiency in Microsoft Excel and familiarity with SAP.
Company Overview:
The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Agfa’s headquarters and parent company are in Mortsel, Belgium. The Group’s operational activities are divided in three divisions: Digital Print & Chemicals, Radiology Solutions, and HealthCare IT. All divisions have strong market positions and well-defined strategies. Agfa’s largest production and research centers are in Belgium, the United States, Canada, Germany, Austria, China and Brazil. Agfa is commercially active worldwide through wholly owned sales organizations in more than 40 countries. In countries where Agfa does not have its own sales organization, the market is served by a network of agents and representatives.
Position Overview:
Customer operations are as core to our client services as the products themselves. As a member of our Customer Service team you will be responsible for handling service requests from customers and follow up the requests with the corresponding actions such as field service engineer dispatching, part ordering and billing. A Service & Spare parts coordination specialist interacts with the service, sales, logistics & the finance team, our clients and the third-party vendors. You'll be challenged to manage the administrative support for the customer operation business from beginning till the end.
Location: Warsaw, Poland
What You'll Do:
Who You Are:
Our Values:
What we offer now and in the future:
Diversity and Inclusion:
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Imaging technology and IT solutions
The Agfa-Gevaert Group develops, manufactures and distributes an extensive range of analogue and digital imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Although the company generates its entire turnover in business-to-business markets, it also contributes to your everyday life. Whenever you read a newspaper or visit a hospital, the Agfa-Gevaert Group is probably closely involved. The Agfa-Gevaert Group strives to be the partner of choice for imaging and information systems in all the markets in which it operates. The company does this by offering leading edge technology, affordable solutions and innovative ways of working, based on its in-depth understanding of the businesses and the individual needs of its customers. To succeed, investing in innovation and delivering top quality solutions are key. Operating in a responsible, sustainable and transparent way is as important. We are convinced that this is the right approach for the long-term success of our company. Agfa’s headquarters and parent company are located in Mortsel, Belgium.
Offices: Septestraat 27, Mortsel, Belgium, 2640, BE
Imaging technology and IT solutions
The Agfa-Gevaert Group develops, manufactures and distributes an extensive range of analogue and digital imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Although the company generates its entire turnover in business-to-business markets, it also contributes to your everyday life. Whenever you read a newspaper or visit a hospital, the Agfa-Gevaert Group is probably closely involved. The Agfa-Gevaert Group strives to be the partner of choice for imaging and information systems in all the markets in which it operates. The company does this by offering leading edge technology, affordable solutions and innovative ways of working, based on its in-depth understanding of the businesses and the individual needs of its customers. To succeed, investing in innovation and delivering top quality solutions are key. Operating in a responsible, sustainable and transparent way is as important. We are convinced that this is the right approach for the long-term success of our company. Agfa’s headquarters and parent company are located in Mortsel, Belgium.
Offices: Septestraat 27, Mortsel, Belgium, 2640, BE
