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Poznan, Greater Poland Voivodeship, Poland · Remote OK
$168k–$192k/yr
Senior
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Full-time
high school
Medical Care, Life Insurance, Multisport/MyBenefit Card Subsidy, English Language Learning Platform, Jubilee Awards, Employee Support Program
Posted 2d ago
Apply by Aug 31
~40 hrs/week
Polish
Responsibilities
Coordinate the work of couriers and subcontractors to ensure the timely pickup and delivery of shipments. Perform operational reports and monitor delivery and pickup costs.
Requirements
Requires at least a high school education and a strong orientation toward customer experience. Candidates should possess analytical thinking skills, knowledge of city topography, and readiness for shift work.
Full job description
Company:
PLJ FedEx Express Poland Sp. z o.o
Address:
ul. Wybieg 8
Scheduled Weekly Hours:
40
Worker Type:
Regular
Posting Start Date
26-cze-2026
Posting Close Date:
30-sie-2026
Job Family:
FXE-EU: Dispatch Agent (ID)
Position Summary:
Dyspozytor (k/m)
Miejsce pracy: Poznań ul. Wybieg 8
Zakres obowiązków:
koordynacja pracy kurierów i podwykonawców
kontrola poprawności przepływu zgłaszanych zleceń
przekazywanie zleceń kurierom
zapewnienie płynności i terminowości procesu odbioru i dostarczania przesyłek
wykonywanie raportów operacyjnych w tym kontrola kosztów dostaw i odbiorów
Profil Kandydata:
zorientowanie na klienta, spełnianie jego potrzeb oraz dostarczanie doskonałych doświadczeń w kontakcie z FedEx
wykształcenie min. średnie
mile widziane doświadczenie we współpracy i zarządzaniu podwykonawcami
dobra znajomość topografii miasta
umiejętność jasnej i precyzyjnej komunikacji
umiejętność analitycznego myślenia, wyciągania wniosków i szybkiego podejmowania decyzji
dokładność i odpowiedzialność
gotowość do pracy w systemie zmianowym
Nasza oferta:
stabilne zatrudnienie w oparciu o umowę o pracę
atrakcyjny pakiet świadczeń pozapłacowych (opieka medyczna, ubezpieczenie na życie, dofinansowanie do karty Multisport/MyBenefit, platforma do nauki języka angielskiego)
nagrody jubileuszowe
Program Wsparcia Pracowników - bezpłatne i poufne doradztwo dla pracowników i ich najbliższych w kwestiach prawnych, finansowych i psychologicznych
dofinansowanie do nauki
wsparcie w działaniach rozwojowych
dodatkowy pakiet świadczeń socjalnych w tym m.in. świadczenia świąteczne
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.
Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.
Day one: 186 deliveries. Today: About 14.5 million.
Offices: 3650 Hacks Cross Rd, Memphis, TN 38125, US · Taurusavenue 111, Hoofddorp, North Holland 2132 LS, NL · 701 Waterford Way, Miami, Florida 33126, US
How many Customer Service & Support jobs are open in Poznan, Poland right now?
There are currently 52 open customer service & support positions in Poznan, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Poznan, Poland?
Companies currently hiring include Jerónimo Martins, Pepco Group, Publicis Groupe Holdings B.V., Allegro, FIS, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Poznan, Poland?
Yes — 21 of the 52 open customer service & support positions offer remote or hybrid work (6 remote, 15 hybrid).
How do I apply for Customer Service & Support jobs in Poznan, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.