Company Description Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place t…
Skills: Front office management, Leadership, Guest relations, Team supervision, Problem-solving
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 4810zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 4960zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy…
Skills: Customer Service, Sales, Cashier Operations, Merchandising, Order Fulfillment
Join our team as a Travel and Expense Management Junior Specialist, where you'll play a crucial role in maintaining accurate travel and expense records. In this position, you will manage timely transactions, resolve oper…
Skills: Travel and expense management, Finance, Accounting, Customer service, MS Office
As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional work…
Skills: Accounting, Cash collection, Customer service, Spanish, English
Na co dzień w naszym zespole: aktywnie sprzedajesz i promujesz produkty oraz usługi Grupy Kapitałowej naszego banku, realizujesz transakcje bezgotówkowe i/lub gotówkowe, wspierasz klientów w korzystaniu z nowoczesnych na…
Inbank – kim jesteśmy? Bankowość przenosi się poza tradycyjne placówki i staje się częścią codziennego, cyfrowego życia klientów. W Inbanku tworzymy rozwiązania finansowe zintegrowane z procesem zakupowym ponad 6 000 spr…
Skills: Customer service, Communication, Relationship building, MS Office, Data entry
Starszy Sprzedawca-Kasjer (m/k) Biedronka I Gdańsk Jasień
Gdańsk, Pomeranian Voivodeship, Poland · On-site
$6k–$6k/mo
Entry level
DANE WYNAGRODZENIA Wynagrodzenie minimalne dla pełnego etatu 5650 zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 6470 zł brutto/m-c. Wynagrodzenie minimalne (zasadnicze i nagroda za obecność) za przepracowany …
Starszy Sprzedawca-Kasjer (m/k) Biedronka I Gdańsk Kokoszki
Gdańsk, Pomeranian Voivodeship, Poland · On-site
$6k–$6k/mo
Entry level
DANE WYNAGRODZENIA Wynagrodzenie minimalne dla pełnego etatu 5650 zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 6470 zł brutto/m-c. Wynagrodzenie minimalne (zasadnicze i nagroda za obecność) za przepracowany …
Sprzedawca - Kasjer Biedronka (m/k) I Gdańsk Przymorze i Żabianka
Gdańsk, Pomeranian Voivodeship, Poland · On-site
$6k–$6k/mo
Entry level
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 5650 zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 6150 zł brutto/m-c. Wynagrodzenie minimalne (zasadnicze i nagroda za obecność) za przepracowany …
It’s never just about the pizza. It’s about Feeding Good Times. Szukamy Lidera/Liderki Zmiany, który/a wniesie serce, energię i szczyptę dobrej zabawy do każdej zmiany. W tej roli wesprzesz zespół w najbardziej intensywn…
Skills: Team Leadership, Customer Experience Management, Operational Management, Conflict Resolution, Quality Control
Na czym polegać będzie Twoja praca? -Będziesz odpowiadać za onboarding i szkolenia przewoźników i kurierów -Zajmiesz się administrowaniem skanerami kurierskimi, kartami dostępu dla nowych kurierów -Będziesz koordynować k…
Opis firmy & Other Stories to nowoczesna marka modowa, która opowiada wyraziste historie. Nasze ubrania, zaprojektowane z myślą o codziennym życiu – jego emocjami, ciekawością i niedoskonałościami – dodają pewności siebi…
Responsibilities Respond to customer inquiries through live chat, messaging platforms, the ticketing system, and phone in a timely and professional manner Understand customer needs and provide appropriate solutions Resol…
Skills: Customer service, Bahasa Melayu, English, Tamil, Communication skills
Responsibilities Efficiently respond to and communicate with clients to understand and meet their needs through various communication channels: live chat, messengers, ticketing system, and phone Effectively analyze custo…
Skills: Customer service, Communication, Bahasa Melayu, English, Tamil
It’s never just about the pizza. It’s about Feeding Good Times. Szukamy Lidera/Liderki Zmiany, który/a wniesie serce, energię i szczyptę dobrej zabawy do każdej zmiany. W tej roli wesprzesz zespół w najbardziej intensywn…
Skills: Team Leadership, Customer Experience Management, Operational Management, Conflict Resolution, Quality Control
As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional work…
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Jesteśmy europejską siecią dyskontów, oferującą odzież dla całej rodziny i produkty dla domu w najniższych cenach. W Polsce rozwijamy się dynamicznie od ponad 15 lat. Nasz sukces osiągamy dzięki ludziom i ich zaangażowan…
Jesteśmy europejską siecią dyskontów, oferującą odzież dla całej rodziny i produkty dla domu w najniższych cenach. W Polsce rozwijamy się dynamicznie od ponad 15 lat. Nasz sukces osiągamy dzięki ludziom i ich zaangażowan…
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Full-time
bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Duty Manager oversees front office operations, ensuring exceptional guest service and smooth daily shifts. They are responsible for supervising the team, handling guest inquiries, and managing VIP arrivals to maintain high service standards.
Requirements
Candidates must hold a degree or diploma in Hotel Management and possess proven experience in a senior supervisory or duty manager role. Strong leadership, communication, and problem-solving skills are essential for this position.
Full job description
Company Description
Villa Nautica celebrates the glitz and glamour of yacht-life and is always ‘en vogue’. Surrounded by sparkling lagoons and idyllic beaches, it is an island like no other: a hive of activity, a place to be seen. Complemented by exceptional scuba diving and other water sports, the resort embraces the seafarer lifestyle with a glamorous twist.
Job Description
We are seeking an experienced and dynamic Front Office Duty Manager to join our team. In this key role, you will be responsible for managing the first impressions of our guests by ensuring exceptional service and smooth operations at the front office. You will work closely with the Director of Rooms /Assistant Guest Service Manager to oversee Front Office shifts, maintain a calm and professional environment, and handle guest inquiries and issues efficiently.
Key Responsibilities:
Welcome, greet, and engage with guests, ensuring a warm and professional arrival and departure experience.
Meet and greet VIP guests and major corporate clients upon arrival, ensuring personalized attention and services.
Coordinate special services and facilities for long-stay guests and VIP arrivals to enhance their experience.
Address guest inquiries and concerns promptly and professionally, ensuring a high level of guest satisfaction.
Manage, record, and resolve all guest complaints efficiently, maintaining detailed records of incidents and resolutions.
Supervise and manage the front office team, including island hosts, porters, guest relations, and call center staff, ensuring duties are assigned and performed effectively.
Ensure that all front office policies, procedures, and standards are consistently followed.
Handle and record management issues or emergencies that arise, ensuring prompt and effective resolutions.
Maintain an organized and efficient work environment for the front office team.
Conduct regular training sessions for the front office team to ensure service standards are met and exceeded.
Provide guidance and support to team members, fostering a positive and collaborative working environment.
Evaluate team performance and provide constructive feedback for improvement.
Monitor guest reviews and feedback on a daily basis, collaborating with the Guest Service Manager to implement action plans for improvement.
Conduct follow-ups with guests to ensure that their concerns have been resolved to their satisfaction.
Stay updated with all resort products, services, and emergency procedures to provide accurate information to guests.
Communicate effectively with other departments to ensure seamless guest experiences and efficient operations.
Participate in departmental meetings to provide updates and suggest improvements.
Qualifications
A degree or diploma in Hotel Management or a related field.
Proven experience in a similar role as a Senior Supervisor or Duty Manager in a reputable resort or hotel.
Excellent leadership skills with the ability to motivate and manage a team effectively.
Exceptional communication skills with a friendly and professional demeanor.
Strong organizational skills with the ability to multitask and prioritize effectively.
Calm and efficient in handling pressure and emergency situations.
Strong problem-solving skills and attention to detail.
Proficiency in hotel management software and Microsoft Office Suite.
Fluency in English; additional language skills would be an advantage.
Additional Information
Location: Villa Nautica, Paradise Island, Lankanfinolhu, North Male' Atoll
A lush island paradise for adventurers young and old.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1998
Headquarters
Sun Island
LinkedIn followers
22,034
Villa Park is our Lagoon Pleasureground, a hive of energy and activity with an amusement park feel. Located in South-West Ari Marine Protected Area (SAMPA), this magical isle is open for exploring. Each day invites a sense of escape with exceptional diving opportunities and playtime pursuits set amidst our island’s tropical gardens. Here, we celebrate spirited laughter, captivating hearts with extraordinary moments and memories to cherish.
How many Customer Service & Support jobs are open in Gdańsk, Poland right now?
There are currently 114 open customer service & support positions in Gdańsk, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gdańsk, Poland?
Companies currently hiring include Jerónimo Martins, JustMarkets, Schwarz IT KG, Arla Foods, ISS Danmark, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gdańsk, Poland?
Yes — 35 of the 114 open customer service & support positions offer remote or hybrid work (8 remote, 27 hybrid).
How do I apply for Customer Service & Support jobs in Gdańsk, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.