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Customer Service & Support Jobs in Katowice, Poland (Now Hiring) — 62 open

Vattenfall logoVattenfall

HR Direct Advisor

Katowice, Silesian Voivodeship, Poland · Hybrid

Mid level$3.6B raised

Company Description Vattenfall is a European energy company with approximately 21 000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living …

Skills: HR Processes, First Level Support, English Fluency, SAP, SuccessFactors

Honeywell logoHoneywell

Sr Customer Experience Specialist (m/f/d)

Katowice, Silesian Voivodeship, Poland · Hybrid

Mid level$16B raised

We have an opportunity for a Sr Customer Experience Specialist to join us at Honeywell, in Katowice, where you will serve as the primary customer contact for an assigned portfolio of accounts they bring the customers, sa…

Skills: Customer Support, Order Management, Order-To-Cash, CRM, SAP

Honeywell logoHoneywell

Customer Experience Specialist with German - hybrid

Katowice, Silesian Voivodeship, Poland · Hybrid

Mid level$16B raised

The Customer Support Organization has an important role to play as they serve as the primary customer contact for an assigned portfolio of accounts they bring the customers, sales and business operations together. The Cu…

Skills: Customer Support, Order-To-Cash, Order Management, CRM, SAP

PKO Bank Polski logoPKO Bank Polski

Specjalistka/Specjalista ds. ubezpieczeń w zespole sprzedaży zdalnej

Katowice, Silesian Voivodeship, Poland · Remote OK

Mid level$1.4B raised

Na co dzień w naszym zespole: • aktywnie sprzedajesz produkty ubezpieczeniowe (komunikacyjne, mieszkaniowe, na życie) w modelu zdalnym, • realizujesz cele sprzedażowe, które bezpośrednio wpływają na Twoje wynagrodzenie (…

Skills: Insurance Sales, CRM Systems, Customer Service, Remote Communication Tools, Regulatory Compliance

PKO Bank Polski logoPKO Bank Polski

Starsza Specjalistka/Starszy Specjalista ds. klientów firmowych w zepole sprzedaży zdalnej

Katowice, Silesian Voivodeship, Poland · Remote Solely

Mid level$1.4B raised

Na co dzień w naszym zespole: aktywnie sprzedajesz produkty bankowe dla klientów z sektora małych i średnich przedsiębiorstw w modelu zdalnym, budujesz i utrzymujesz relacje z klientami poprzez kanały cyfrowe (telefon, w…

Skills: Financial Product Sales, B2B Sales, Financial Data Analysis, CRM Software, Digital Communication

Sopra Steria Group logoSopra Steria Group

Infrastructure Engineer with French (public sector)

Katowice, Silesian Voivodeship, Poland · On-site

Mid level

Company Description Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring m…

Skills: French Language, Application Administration, Linux, Windows, VTOM

PKP Intercity logoPKP Intercity

Konduktor (k/m)

Katowice, Silesian Voivodeship, Poland · On-site

Entry level

Nr ref.: 3415 PKP Intercity to największy polski operator kolejowy, który codziennie łączy tysiące ludzi, uruchamiając ponad 500 pociągów na trasach krajowych i międzynarodowych. Od lat budujemy zaufanie Naszych Klientów…

Skills: Customer Service, English Communication, Ticket Sales, Conflict Resolution, Passenger Safety

PKP Intercity logoPKP Intercity

Konduktor (k/m)

Katowice, Silesian Voivodeship, Poland · On-site

Entry level

Nr ref.: 3415 PKP Intercity to największy polski operator kolejowy, który codziennie łączy tysiące ludzi, uruchamiając ponad 500 pociągów na trasach krajowych i międzynarodowych. Od lat budujemy zaufanie Naszych Klientów…

Skills: Customer Service, English Communication, Conflict Resolution, Ticket Sales, Safety Supervision

Flora Food Group logoFlora Food Group

Customer Service Team Leader with German

Katowice, Silesian Voivodeship, Poland · Hybrid

Mid level

About the position Location: Katowice Hybrid model of working Fixed-term contract for 1 year with possibility of extension We're Hiring: Customer Service Team Leader with German Are you ready to join a dynamic team and m…

Skills: SAP, German Language, English Language, People Management, Order Processing

Sopra Steria Group logoSopra Steria Group

1st Line Technical Support (French)

Katowice, Silesian Voivodeship, Poland · On-site

Entry level

Company Description Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring m…

Skills: French Language, English Language, Technical Support, Incident Escalation, Customer Communication

Sopra Steria Group logoSopra Steria Group

1st Line Technical Support (French)

Katowice, Silesian Voivodeship, Poland · On-site

Entry level

Company Description Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring m…

Skills: French Language, English Language, Technical Support, Incident Escalation, Customer Communication

Sopra Steria Group logoSopra Steria Group

Junior Service Analyst with German (multilingual)

Katowice, Silesian Voivodeship, Poland · On-site

Entry level

Company Description Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring m…

Skills: German Language, English Language, Incident Management, Ticketing Tools, Technical Support

Sopra Steria Group logoSopra Steria Group

Junior Service Analyst with German (multilingual)

Katowice, Silesian Voivodeship, Poland · On-site

Entry level

Company Description Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring m…

Skills: German Language, English Language, Incident Management, Ticketing Tools, Technical Support

FedEx logoFedEx

Customer Care Representative (f/m)

Katowice, Silesian Voivodeship, Poland · Hybrid

Mid level$7.2B raised

Company: PLS FedEx Express Poland Transportation Sp z o.o. Address: KONDUKTORSKA 39 Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date 24-Jun-2026 Posting Close Date: 23-Jul-2026 Job Family: FXE-EU: Custo…

Skills: Fraud Detection, Case Management, Analytical Thinking, English Proficiency, German Proficiency

Kaufland logoKaufland

Lider/Liderka Zespołu

Katowice, Silesian Voivodeship, Poland · On-site

Mid level

Opis stanowiska (zewn.) Jesteśmy międzynarodową firmą handlową, której siłę stanowi kilkanaście tysięcy zaangażowanych pracowników. Tym, co nas wyróżnia, są nasze wspólne wartości: zaufanie, szacunek, przynależność, efek…

Skills: Team Coordination, Customer Service, Retail Management, Inventory Management, Order Fulfillment

Jerónimo Martins logoJerónimo Martins

Sprzedawca-Lada Tradycyjna Biedronka

Katowice, Silesian Voivodeship, Poland · On-site

$1k–$6k/mo

Entry level

Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 5 500,00 zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 6 000,00 zł brutto/m-c. Wynagrodzenie minimalne dla 0,75 etatu 4 125,00 zł brutto/m-c. Wynag…

Skills: Customer Service, Merchandising, Price Labeling, Inventory Management, Teamwork

Jerónimo Martins logoJerónimo Martins

Sprzedawca Kasjer lub Sprzedawca-Lada Tradycyjna (m/k) Biedronka | Katowice

Katowice, Silesian Voivodeship, Poland · On-site

$1k–$6k/mo

Entry level

Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 5 500,00 zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 6 000,00 zł brutto/m-c. Wynagrodzenie minimalne dla 0,75 etatu 4 125,00 zł brutto/m-c. Wynag…

Skills: Customer Service, Cashier Operations, Merchandising, Inventory Management, Teamwork

Farnell Global logoFarnell Global

Internal Sales Specialist

Warszawa, Pomeranian Voivodeship, Poland · Hybrid

Mid level

As part of our continued growth, we are strengthening our sales function and are currently looking for an Internal Sales Specialist to join our team in Avnet Silica in Poland. In this role, you will play a key part in su…

Skills: Sales Methodology, Customer Service, Account Management, SAP, MS Office

FedEx logoFedEx

Agent ds. Wsparcia Operacji Lider (k/m)

Katowice, Silesian Voivodeship, Poland · On-site

Mid level$7.2B raised

Company: PLJ FedEx Express Poland Sp. z o.o Address: ul. Konduktorska 39E Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date 23-cze-2026 Posting Close Date: 30-lip-2026 Job Family: FXE-EU: Operations Supp…

Skills: Office Organization, Inventory Control, Documentation Quality Control, Reporting, Customer Service

AmRest logoAmRest

Team Leader Pizza Hut Silesia

Katowice, Silesian Voivodeship, Poland · On-site

Mid level$105M raised

It’s never just about the pizza. It’s about Feeding Good Times. Szukamy Team Lidera/Liderki, który/a wniesie serce, energię i szczyptę dobrej zabawy do każdej zmiany. W tej roli wesprzesz zespół w codziennej pracy, zadba…

Skills: Team Leadership, Customer Service, Staff Training, Scheduling, Recruitment

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Showing 1–20 of 62

Vattenfall logo

HR Direct Advisor

Vattenfall

Katowice, Silesian Voivodeship, Poland • Hybrid

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Mid level

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  • Full-time
  • Good Remuneration, International Work Environment, Professional Development Opportunities, Personal Development Opportunities
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Provide first-line HR support to employees and managers, handling case management and employee data processing. Responsibilities include performing data quality checks and supporting Learning and Performance Management processes across multiple European countries.

Requirements

Candidates must have knowledge of HR processes and experience as a first point of contact for employees and managers. Fluency in English is required, with additional European languages being highly welcomed.

Full job description

Company Description

Vattenfall is a European energy company with approximately 21 000 employees. For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation. We are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission. 

Job Description

Within Vattenfall’s Staff Function People & Culture, the unit People Services delivers services to all Business Areas and Staff Functions for payroll, HR administration, master data management, reporting/people analytics and offers support through both a self service portal and a contact center/service desk (HR Direct).  

HR Direct is the first point of entry for all HR processes through the HR portal and service desks.  

We are currently looking for HR Direct Advisor for our team in Poland.  
 
What will you do? 

You will deliver first line support to employees, managers and HR business partners. More specific activities will include for example performing of sample checks/controls on expense claims and English spoken support for the Learning and Performance Management process.
 
Your tasks and responsibilities: 

  • First-line HR service delivery & case handling;
  • HR administration & employee data processing including document preparation;
  • Data Quality checks incl. compliance & 4‑eyes controls;
  • Support in English language for example: Learning and Performance Management process and system instruction;
  • Working with and for different countries incl. Sweden, The Netherlands, Germany, Denmark etc;
  • Working with different HR systems, a.o. SAP and SuccessFactors;


Location  

Katowice office with an hybrid approach. Some travelling might be required for example for training purposes to service centers in the other countries and to connect with local HR colleagues.

Qualifications

Who are you? 

As our HR Direct Advisor you bring:

  • Knowledge of HR processes;
  • Experience in first level support/being first point of contact for employee and line managers;
  • Fluency in English language, both in spoken and written. Further languages like Swedish, Dutch, German or Danish are very welcomed;
  • Self-starting attitude;
  • Living our experience principles Open, Active, Positive, Safety.

Additional Information

Our offer 
Good remuneration, a challenging and international work environment, and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues. We offer attractive employment conditions and opportunities for personal and professional development. 

More Information 
We welcome your application in English, no later than, May 29th 2026. We kindly request that you do not send applications by any means other than via our website as we cannot guarantee that we will be able to process applications that are not made via our website. 
 
For more information about the recruitment process you are welcome to contact our recruiter Marta Jura  via email:

Please note that assessments are part of the recruitment process.

At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation. 

The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall. The screening will be performed by a third party, DISA Global Solutions AB.
 
We look forward to receiving your application! 

  • Workplace type (LinkedIn): Hybrid
  • Type of Employment (Career Site): Full-time only
  • Related keywords

    HR DirectPeople & CultureSAPSuccessFactorsHR AdministrationPeople AnalyticsCase HandlingComplianceLearning ManagementPerformance ManagementEnergy IndustryEmployee Data ManagementFirst Line Support

    About Vattenfall

    LinkedInVisit site

    There's a way

    Industry
    Utilities
    Company size
    10,001+ employees
    Founded
    1909
    Headquarters
    Solna, Stockholm
    LinkedIn followers
    345,619
    Total funding
    $3.6B

    Vattenfall is a European energy company with approximately 20,000 employees. For more than 100 years we have electrified industries, supplied energy to people's homes and modernised our way of living through innovation and cooperation. We are working for fossil freedom. Facebook: http://www.facebook.com/vattenfall Instagram: http://www.instagram.com/vattenfall Twitter: http://www.twitter.com/VattenfallGroup Privacy Policy: https://group.vattenfall.com/site-assets/privacy-policy---general

    Offices: Evenemangsgatan 13, Solna, Stockholm 169 92, SE

    Electricity generationDistrict heatingE-mobility chargingrenewablesenergyclimateenvironmentdistribution & salesand utilitiesEnergy Management
    View all jobs at Vattenfall

    Frequently asked questions

    How many Customer Service & Support jobs are open in Katowice, Poland right now?

    There are currently 62 open customer service & support positions in Katowice, Poland listed on Clera. New openings are added daily as companies post roles.

    Which companies are hiring for Customer Service & Support roles in Katowice, Poland?

    Companies currently hiring include Sopra Steria Group, Honeywell, Jerónimo Martins, Capgemini, EY, among others. Browse the listings above to see every active employer.

    Are there remote or hybrid Customer Service & Support jobs in Katowice, Poland?

    Yes — 31 of the 62 open customer service & support positions offer remote or hybrid work (4 remote, 27 hybrid).

    How do I apply for Customer Service & Support jobs in Katowice, Poland?

    Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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