Position:Junior Customer Service Representative Job Description: About the Role We are looking for a Customer Service Representative to join our team in Gdańsk! This is an entry-level opportunity for people who enjoy wor…
Skills: Customer service, Order management, Sales support, Communication, Coordination
Specjalista ds. Obsługi Klienta z językiem słoweńskim/węgierskim lub chorwackim/serbskim (k/m/nb)
Gdansk, Pomeranian Voivodeship, Poland · On-site
Entry level
Twój zakres obowiązków jako Specjalista w dziale Obsługi Klienta KONE będziesz pierwszą linią kontaktu; będziesz odpowiedzialny/a za odbieranie połączeń od naszych klientów biznesowych i użytkowników oraz odpowiednie prz…
Skills: Customer service, Slovenian language, Hungarian language, Croatian language, Serbian language
RINA Consulting (formerly D'Appolonia)
Marine North Europe Credit Collection Advisor
Gdansk, Pomeranian Voivodeship, Poland · On-site
Entry level
RINA is currently recruiting for a Marine North Europe Credit Collection Advisor to join its office in Gdansk within the North Europe Marine Division. Mission This role focuses on managing and maintaining the credit col…
Marine North Europe Junior Credit Collection Advisor
Gdansk, Pomeranian Voivodeship, Poland · On-site
Entry level
RINA is currently recruiting for a Marine North Europe Junior Credit Collection Advisor to join its office in Gdansk within the North Europe Marine Division. Mission This role focuses on managing and maintaining the cre…
Skills: Credit Collection, Accounts Receivable, Financial Analysis, Communication, Customer Service
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Export Operations, Order Processing, International Transport, Customs Documentation, ERP Systems
Position:Sales Operations Associate Job Description: About The Role Join our dynamic Sales Operations team at Arrow! As a Sales Operations Associate, you will support internal teams through a variety of administrative an…
Skills: Data verification, Quotation management, Order processing, Pricing accuracy, Data analysis
Who we are looking for An open-minded person who would like to contribute to expansion of Alpha footprint in Poland. Someone who values great work atmosphere, being close to the managers, achieving goals and resolving pr…
Skills: Critical thinking, Problem solving, Decision-making, Client service, Time management
Global Process Manager (Customer & Client Services)
Gdansk, Pomeranian Voivodeship, Poland · Hybrid
Senior$629M raised
At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the w…
Skills: Process excellence, Continuous improvement, Business transformation, Customer service, Client service
Purpose Of Role: Transfer Agency Analyst is responsible for the correct and timely processing of specific activities performed in the areas of Fund Trading Services such as cash and shares reconciliation, reporting, orde…
Skills: Italian language, English language, Fund trading, Cash reconciliation, Shares reconciliation
Purpose Of Role: Transfer Agency Analyst is responsible for the correct and timely processing of specific activities performed in the areas of Fund Trading Services such as cash and shares reconciliation, reporting, orde…
Skills: Italian language, English language, Fund trading, Reconciliation, Reporting
Who we are looking for We are looking for a motivated and detail-oriented individual with a foundational understanding of financial services. While prior experience in custody operations is a plus, we welcome candidates …
Who we are looking for We are looking for a motivated and detail-oriented individual with a foundational understanding of financial services. While prior experience in custody operations is a plus, we welcome candidates …
Skills: Financial services, Custody operations, Italian language, English language, Documentation
Sales Operations Associate (Czech and English speaker)
Gdansk, Pomeranian Voivodeship, Poland · Hybrid
Entry level
Position:Sales Operations Associate (Czech and English speaker) Job Description:About the Role Due to continued business growth, we are looking for a Sales Operations Associate to join our IBM team supporting the Eastern…
Skills: Sales operations, Customer service, Order management, Invoicing, Data management
Sales Operations Associate (Hungarian and English speaker)
Gdansk, Pomeranian Voivodeship, Poland · Hybrid
Entry level
Position:Sales Operations Associate (Hungarian and English speaker) Job Description:About the Role Due to continued business growth, we are looking for a Sales Operations Associate to join our IBM team supporting the Eas…
Skills: Sales operations, Customer service, Order management, Invoicing, Data management
Junior Customer Service Representative with German
Gdansk, Pomeranian Voivodeship, Poland · Hybrid
Entry level
Position:Junior Customer Service Representative with German Job Description: About the Role We are looking for a Junior Customer Service Representative with German to join our team in Gdańsk. This is an entry-level oppor…
Skills: German language, English language, Microsoft Office, Communication, Coordination
Sales Operations Associate (Polish and English speaker)
Gdansk, Pomeranian Voivodeship, Poland · Hybrid
Entry level
Position:Sales Operations Associate (Polish and English speaker) Job Description:About the Role Due to continued business growth, we are looking for a Sales Operations Associate to join our IBM team supporting the Easter…
Skills: Sales operations, Customer service, Order management, Order processing, Invoicing
At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the w…
Skills: German language, English language, HR processes, Data quality management, SAP
Position:Buyer Job Description: We are looking for a motivated and detail-oriented Buyer to join our Purchasing team. In this role, you will be responsible for sourcing and purchasing electronic components, including sem…
Lyten is leading an industrial revolution through Lyten 3D Graphene™, a breakthrough supermaterial unlocking a new generation of products — from lithium–sulfur batteries and energy storage systems to concrete admixtures,…
Skills: IT Helpdesk, Desktop Support, Microsoft 365, Hardware Procurement, IT Service Management
Lyten is leading an industrial revolution through Lyten 3D Graphene™, a breakthrough supermaterial unlocking a new generation of products — from lithium–sulfur batteries and energy storage systems to concrete admixtures,…
Skills: IT Helpdesk, Desktop Support, Microsoft 365, Hardware Procurement, IT Service Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Premium Medical Care programme, Dental package, MyBenefit System, MultiSport Card, Vouchers
Posted 1d ago
~40 hrs/week
Responsibilities
The role involves managing the order-to-invoice process and providing after-sales support to business customers. You will communicate with customers and suppliers while collaborating with internal teams to ensure on-time delivery and process efficiency.
Requirements
Candidates should have B2 level English proficiency and strong communication skills. Previous experience in customer service, order management, or sales support is considered a plus.
Full job description
Position:
Junior Customer Service Representative
Job Description:
About the Role
We are looking for a Customer Service Representative to join our team in Gdańsk!
This is an entry-level opportunity for people who enjoy working with others and want to develop their career in an international environment. In this role, you will support business customers throughout the order-to-invoice process, working closely with Sales, Logistics, and other internal teams. Most customer interactions take place via email, with occasional phone communication.
What You Will Do
As a Customer Service Representative, you will be responsible for supporting customers and internal stakeholders throughout the entire order lifecycle.
Your responsibilities will include:
Managing the order-to-invoice process
Communicating with customers and suppliers via email and phone
Providing after-sales support to business customers
Managing customer orders and maintaining order accuracy
Monitoring and handling backlog alerts and requested backlog changes
Supporting customer reserved inventory management
Cooperating closely with Sales, Assets, and Logistics teams
Driving on-time delivery performance in line with customer and company goals
Building customer satisfaction through proactive communication and problem-solving
Contributing to process efficiency and continuous improvement
This role follows standard business hours, Monday to Friday, with working hours of either 8:00-16:00 or 9:00-17:00. We operate in a hybrid work model, with 2-3 days per week spent in our Gdańsk office. To ensure a smooth onboarding experience and support your learning and development, the first three months are office-based.
Who You Are
You are someone who enjoys working with people and building positive relationships. You are organized, customer-focused, and comfortable communicating in an international environment.
This role could be a great fit if you are starting your professional career or looking to develop your experience in customer service, order management, or sales support.
Skills & Experience Required
English at B2 level, both written and spoken
Strong communication and coordination skills
Customer-oriented mindset
Accountability and attention to detail
Ability to work effectively as part of a team
Nice to Have
Previous experience in Customer Service, Order Management, Sales Support, or a similar customer-facing role
Good knowledge of MS Office applications
Good knowledge of Microsoft Excel
Polish language skills
What We Offer
Premium Medical Care programme, including a dental package
MyBenefit System, including a MultiSport Card and vouchers
Career development opportunities in a rapidly growing international environment
Dynamic and collaborative workplace with a friendly atmosphere
Who Are We?
As Arrow Global Components (AGC), part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to customers worldwide. Our business is built on long-term partnerships with leading suppliers and customers across the global technology industry.
Arrow Electronics (NYSE:ARW) guides innovation forward for thousands of leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that help improve business and daily life.
Our broad portfolio that spans the entire technology landscape, helps customers design, distribute and deploy forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at arrow.com.
Are you thinking Five Years Out? Join us at careers.arrow.com.
Offices: 9201 East Dry Creek Road, Centennial, Colorado 80112, US · Frankfurter Straße 211, Neu-Isenburg, Hesse 63263, DE
Value-added distributionglobal supply chain managementmarketing and business development support servicesemerging technology solutionsIT asset disposition and value recoverydesign engineeringenterprise mobilityand data center managementData IntegrationLighting
How many Customer Service & Support jobs are open in Gdansk, Poland right now?
There are currently 52 open customer service & support positions in Gdansk, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gdansk, Poland?
Companies currently hiring include Arrow Electronics, State Street, SWAROVSKI, Lyreco Group, Lyten, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gdansk, Poland?
Yes — 40 of the 52 open customer service & support positions offer remote or hybrid work (1 remote, 39 hybrid).
How do I apply for Customer Service & Support jobs in Gdansk, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.