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Customer Service & Support Jobs in Gdansk, Poland (Now Hiring) — 27 open

MacGregor logoMacGregor

Service Contracts and Execution Coordinator, EU region

Gdansk, Pomeranian Voivodeship, Poland · On-site

Mid level$184M raised

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore in…

Skills: Contract Management, Data Analysis, Problem Solving, Interpersonal Communication, Salesforce

Arrow Electronics logoArrow Electronics

Customer Support Associate

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Entry level

Position:Customer Support Associate Job Description: ABOUT THE ROLE At Arrow, we're currently looking for a Customer Support Associate. In this position, you'll have the opportunity to contribute individually and as part…

Skills: Customer Service, Order Fulfillment, Backlog Management, ERP Systems, Oracle

Hapag-Lloyd AG logoHapag-Lloyd AG

Senior Coordinator Customer Service with Danish

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Mid level

The Senior Customer Service Coordinator plays a vital role in facilitating smooth communication and efficient issue resolution for our customers. You will be responsible for handling direct customer communication, managi…

Skills: Danish Language, English Language, Logistics, Transport, Customer Service

Accenture logoAccenture

Junior Order to Cash Specialist with German (The Agile Team)

Krakow, Lesser Poland Voivodeship, Poland · Hybrid

Entry level$6M raised

WHO WE ARE Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenu…

Skills: Order Management, Dispute Management, Credit and Collection, Customer Relationship Management, English Language

State Street logoState Street

Client Implementation & Service, Off

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Senior$14B raised

Job Description Who are we looking for? This position is integral to the successful completion of client onboarding set-ups as well as fostering key relationships with our internal and external customer base. Under the s…

Skills: Customer Service, Fund Administration, Project Management, People Management, English Proficiency

Levi Strauss & Co. logoLevi Strauss & Co.

Levi's SPRZEDAWCA, 1/2 etatu, Galeria Bałtycka Gdańsk

Gdansk, Pomeranian Voivodeship, Poland · On-site

$5k–$5k/mo

Entry level$551M raised

Jako sprzedawca w Levi Strauss & Co. będziesz mieć okazję pracy w środowisku, w którym cenimy otwartość na zmiany i ciekawe pomysły. Najważniejsze obowiązki: Dostarczanie klientom obsługi na najwyższym poziomieEfektywna …

Skills: Customer Service, Sales, Communication, Teamwork, Tailoring

State Street logoState Street

Client Implementation & Service, SrAssc

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Mid level$14B raised

Job Description Who we are looking for: This position is integral to the successful completion of client on-boarding set-ups as well as fostering key relationships with our internal customer base. Under the supervision o…

Skills: Customer-oriented Mindset, Proactive Approach, Organization Skills, English Fluency, Task Prioritization

Arrow Electronics logoArrow Electronics

Fleet Operations Associate with French

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Entry level

Position:Fleet Operations Associate with French Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We …

Skills: English Proficiency, French Proficiency, Microsoft Outlook, Microsoft Excel, Customer Service

Arrow Electronics logoArrow Electronics

Sales Operations Associate

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Mid level

Position:Sales Operations Associate Job Description: Sales Operations Associate ABOUT THE ROLE Join our dynamic Customer Operations team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, …

Skills: Quotation Management, Automation, Price Support, Order Processing, Issue Resolution

State Street logoState Street

Transfer Agency Analyst with Italian, Associate 1

Krakow, Lesser Poland Voivodeship, Poland · Hybrid

Entry level$14B raised

Purpose Of Role: Transfer Agency Analyst is responsible for the correct and timely processing of specific activities performed in the areas of Fund Trading Services such as cash and shares reconciliation, reporting, orde…

Skills: Cash Reconciliation, Shares Reconciliation, Orders Management, Dividends Payment, MS Excel

State Street logoState Street

Transfer Agency Analyst with Italian, Associate 1

Krakow, Lesser Poland Voivodeship, Poland · Hybrid

$60k/yr

Entry level$14B raised

Purpose Of Role: Transfer Agency Analyst is responsible for the correct and timely processing of specific activities performed in the areas of Fund Trading Services such as cash and shares reconciliation, reporting, orde…

Skills: Cash Reconciliation, Shares Reconciliation, Orders Management, Dividends Payment, MS Excel

Kemira logoKemira

Coordinator, Customer Order Management

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

$6k–$8k/mo

Mid level$193M raised

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every…

Skills: English Proficiency, SAP, Order Management, Customer Service, Microsoft Office

Metsä Tissue logoMetsä Tissue

Junior Customer Service Specialist with Italian

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Entry level

Metsä Board Metsä Group is a successful forest industry group with roots in the Finnish forest - Our parent company is a cooperative of over 90,000 forest owners. Metsä Group's paperboard business Metsä Board produces li…

Skills: Italian Language, English Language, SAP, MS Office, Customer Service

Metsä Tissue logoMetsä Tissue

Customer Service Specialist with Italian

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Mid level

Metsä Board Metsä Group is a successful forest industry group with roots in the Finnish forest - Our parent company is a cooperative of over 90,000 forest owners. Metsä Group's paperboard business Metsä Board produces li…

Skills: Italian Language, English Language, SAP, MS Office, Customer Service

State Street logoState Street

Core Operations,Off

Gdansk, Pomeranian Voivodeship, Poland · On-site

Senior$14B raised

Job Description Who are we looking for? This position is integral to the successful completion of client onboarding set-ups as well as fostering key relationships with our internal and external customer base. Under the s…

Skills: Customer Service, Fund Administration, People Management, Project Management, English Proficiency

State Street logoState Street

Core Operations, SA

Gdansk, Pomeranian Voivodeship, Poland · On-site

Mid level$14B raised

Job Description Who we are looking for: This position is integral to the successful completion of client on-boarding set-ups as well as fostering key relationships with our internal customer base. Under the supervision o…

Skills: Customer Orientation, Proactive Approach, English Fluency, Task Prioritization, Attention To Detail

State Street logoState Street

Investment Portfolio Analysis Expert, hybrid, Senior Associate

Krakow, Lesser Poland Voivodeship, Poland · Hybrid

$87k/yr

Mid level$14B raised

Who we are looking for An open-minded person who would like to contribute to expansion of Alpha footprint in Poland. Someone who values great work atmosphere, being close to the managers, achieving goals and resolving pr…

Skills: Critical Thinking, Problem Solving, Decision Making, Client Service, Time Management

Lyten logoLyten

Service Engineer - BESS

Gdansk, Pomeranian Voivodeship, Poland · On-site

Mid level$367M raised

Lyten is leading an industrial revolution through Lyten 3D Graphene™, a breakthrough supermaterial unlocking a new generation of products — from lithium–sulfur batteries and energy storage systems to concrete admixtures,…

Skills: Customer Technical Support, High-Voltage Power Electronics, Problem Solving, SEP E Electrical Permissions, Control Systems Software

Arrow Electronics logoArrow Electronics

HR Associate

Gdansk, Pomeranian Voivodeship, Poland · On-site

Entry level

Position:HR Associate Job Description: ABOUT THE ROLE: HR Associate is a critical member of the EMEA HR Solutions Center team. The EMEA HR Solutions Center Team is a versatile first point of contact for all HR related in…

Skills: HR Administration, Workday, Customer Service, Process Improvement, HR Policy Compliance

Airbus Defence and Space logoAirbus Defence and Space

Skywise: IT Systems Administrator

Gdansk, Pomeranian Voivodeship, Poland · Hybrid

Mid level

Job Description: Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operati…

Skills: Windows Server, Active Directory, Entra ID, Google Workspace, Powershell

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Showing 1–20 of 27

MacGregor logo

Service Contracts and Execution Coordinator, EU region

MacGregor

Gdansk, Pomeranian Voivodeship, Poland • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • International Collaborative Working Culture, Professional Development Opportunities
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Coordinate regional service contracts to improve operational efficiency, accuracy, and customer satisfaction across the EU. Analyze contract data to provide business insights and support the global sales team during negotiations and training.

Requirements

Requires a Bachelor's degree in Business, Finance, or a related field with over 3 years of experience in contract management. Proficiency in English and familiarity with Salesforce, SAP, and PLM is highly advantageous.

Full job description

MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

 

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

MacGregor – Let's shape the future together

 

We are looking for a proactive and analytical Service Contracts and Execution Coordinator to join our team. In this role, you will focus on improving operational efficiency, contract accuracy, and customer satisfaction by coordinating service agreements across the European region. You will also work closely with cross-functional teams and analyze contract data to provide valuable insights for our business decisions and planning. 

More tasks and responsibilities

 

  • Ensure smooth execution of regional service contracts by collaborating with regional counterparts and teams like Sales, Legal, Finance, Tech Support, and Operations
  • Help develop and review new service agreements, making sure they follow legal rules and standard company templates
  • Monitor contract performance regularly to spot any issues early, take quick corrective actions, and suggest ways to improve contract terms
  • Analyze contract data to find trends and areas for improvement, and create clear reports to support management decisions
  • Support the global sales team during contract negotiations, deliver service agreement sales training within the region, and promote best practices to boost sales

 
Reporting directly to the Senior Manager, Maintenance Development. This position is based in Gdańsk, Poland.

What you’ll need to succeed

 

To do well in this role, you should be a strong problem-solver with great analytical skills who enjoys working in a collaborative, fast-paced environment. Excellent communication and interpersonal skills are essential, as you will be working with many different internal departments and global teams. You should also be someone who can manage detailed data and records independently while keeping the bigger business goals in mind . 
 
Ideally you have

 

  • Bachelor's degree in Business, Finance, or a related field
  • 3+ years of experience in contract management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficiency in Salesforce, SAP, PLM and Microsoft Suite is an advantage
  • Fluency in English
  • Willingness to travel abroad, if required

Why MacGregor?

 

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. 


Values guide our daily decisions

 

  • Customer Success: Our customer's success is our success. We focus on partnership, transparency, and accountability to deliver lifetime value.
  • Passion to Improve: Always moving forward. We foster a growth mindset, encourage curiosity, and the courage to challenge the status quo.
  • Winning Together: No one makes the difference alone. We emphasise internal collaboration and mutual trust to ensure we win as "One MacGregor." 


MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

 

Do you have questions regarding the role? Please contact Roberto De Gioia, Senior Manager, Maintenance Development at [email protected]. 


Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

 

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

www.macgregor.com

Related keywords

Service AgreementsContract ExecutionMaritime IndustryOffshore IndustrySalesforceSAPPLMMicrosoft SuiteContract NegotiationData ReportingEU RegionMaintenance DevelopmentOperational EfficiencyLegal Compliance

About MacGregor

LinkedInVisit site
Industry
Maritime
Company size
1,001-5,000 employees
LinkedIn followers
37,696
Total funding
$184M

MacGregor enables sustainable global maritime and offshore operations by maximising efficiency in cargo and load handling. With decades of experience, a global presence, and a strong portfolio of innovative technologies and services, MacGregor creates lifetime value to its customers. MacGregor solutions are designed to perform with the sea, helping the customers enhance safety, reduce environmental impact, and optimise operational efficiency from newbuilding to upgrades and modernisations.

Offices: 15 Tukang Innovation Drive, Singapore, SG

lifecycle serviceshiptype solutionsoffshore load handlingMacGregorHatlapaPorsgrunnPusnesTriplexcraneshatch covers
View all jobs at MacGregor

Frequently asked questions

How many Customer Service & Support jobs are open in Gdansk, Poland right now?

There are currently 27 open customer service & support positions in Gdansk, Poland listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Gdansk, Poland?

Companies currently hiring include State Street, Arrow Electronics, Metsä Tissue, SWAROVSKI, Accenture, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Gdansk, Poland?

Yes — 19 of the 27 open customer service & support positions offer remote or hybrid work (0 remote, 19 hybrid).

How do I apply for Customer Service & Support jobs in Gdansk, Poland?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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