Customer Service & Support Jobs in Gdansk, Poland (Now Hiring) — 52 open — Page 3

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

For our Service Station in Gdansk we are looking for a new colleague as Junior Service Engineer. The person employed in this position will be responsible for repairs and overhauls of Accelleron turbochargers.
 

Your responsibilities:

• Service Delivery-Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.,)

• Customer Approach-Contributes to customer satisfaction by executing Service work according to customer order and expectation Creates and maintains a good relationship with customers and understands their needs Identifies new sales opportunities and communicates them internally.

• Materials & Supply-Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.

• Documents & Reports-Prepares all documents and reports to be signed by the customer representative Reports work done in a timely manner and follows up when needed.

• Troubleshooting-Proactively identifies potential equipment failures and requests proactive corrective actions Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.

• Operational Excellence-Proactively identifies suggestions for product and quality improvement and communicates them further in the Accelleron organization Provides recommendations to management to improve operations and customer service.

• Health, Safety and Integrity-Applies safety rules and safe practices as well as environmental responsibilities Reports unsafe practices and incidents.

Your background:

• Technical education and good mechanical understanding;

• Hands-on work experience with engines and tools. Preferably have experience from working with bigger engines and/or related mechanical technologies in the marine segment.

• Service-minded, flexible and team player.

• A flexible mindset towards work outside normal office hours able to perform under pressure

• Willingness to travel and to be in field service jobs up to 50% of the working hours

• Basic computer skills

• Good level of English language and Polish, both written and oral

• A valid driving license category ''B"

Your benefits:

• Attractive Compensation and Benefits

• Private medical care

• Life Insurance

• Sports card

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

Job Family Group:

Service