Warsaw, Masovian Voivodeship, Poland · On-site
Join our Team About this opportunity: The Head of Service Delivery (HoSD) for Poland, Czech Republic & Slovakia is responsible for the full Ericsson CSS portfolio service delivery in the market. The role is accountable f…
Skills: Service Delivery, P&L Management, Stakeholder Management, Program Management, Pre-sales
Warsaw, Masovian Voivodeship, Poland · Hybrid
Your main responsibilities: Provide operational support to promoters and manage their requests, including the systemic setup of events for sale, as well as ongoing system support throughout the entire sales cycle until t…
Skills: Customer Service, Client Relationship Management, CRM Systems, AI Tools, Communication Skills
Warsaw, Masovian Voivodeship, Poland · Hybrid
Location: This is a hybrid role based in Warsaw, with a mix of remote work and time in the office (3 days per week). Contract Type: full-time The Opportunity As a Sales Development Representative, you will be responsible…
Skills: Czech Fluency, English Proficiency, Sales, Account Management, Customer Relationship Management
Warsaw, Masovian Voivodeship, Poland · Hybrid
praca hybrydowa / umowa o pracę W naszym zespole będziesz odpowiadać za: Obsługę incydentów i zgłoszeń serwisowych oraz udział w projektach rozwojowych. Analizę błędów na podstawie danych aplikacyjnych, monitoringu oraz …
Skills: Application Support, SQL, Incident Management, Monitoring, Log Analysis
Warsaw, Masovian Voivodeship, Poland · Hybrid
W EY Polska, ludzie sprawiają, że nasza firma rozwija się szybko i efektywnie. Przygotuj się na codzienny kontakt z ludźmi wywodzącymi się z różnych kultur i środowisk, który dostarcza licznych wyzwań i daje dużą satysfa…
Skills: Sales, Client Relationship Management, Needs Analysis, Social Media Branding, English Language
Warsaw, Masovian Voivodeship, Poland · On-site
$6k–$6k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 5 650 zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 6 470 zł brutto/m-c. Wynagrodzenie minimalne (zasadnicze i nagroda za obecność) za przepracowan…
Skills: Cashier Operations, Customer Service, Team Leadership, Inventory Management, Stock Replenishment
Warsaw, Masovian Voivodeship, Poland · On-site
$5k–$5k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 4810zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 4960zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy…
Skills: Customer Service, Sales, Cashier Operations, Inventory Management, Product Knowledge
Warsaw, Masovian Voivodeship, Poland · On-site
$5k–$5k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 4810zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 4960zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy…
Skills: Customer Service, Sales, Cashier Operations, Inventory Management, Product Knowledge
Warsaw, Masovian Voivodeship, Poland · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Credit Analysis, Risk Management, AML, Portfolio Management, Financial Statement Analysis
Warsaw, Masovian Voivodeship, Poland · Hybrid
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, al…
Skills: Chargeback Management, Merchant Dispute Resolution, Visa and Mastercard Rules, Analytical Skills, Microsoft Office
Warsaw, Masovian Voivodeship, Poland · Remote Solely
Location: 100% Remote | Department: Sales | Reports To: Activations Manager Join Our Team At Paystone, growth starts with people, both the businesses we serve and the team members who power our mission. We are building t…
Skills: Outbound Prospecting, Cold Calling, Email Outreach, Social Engagement, Lead Qualification
Warsaw, Masovian Voivodeship, Poland · On-site
$5k–$5k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla pełnego etatu 4810zł brutto/m-c. Wynagrodzenie maksymalne dla pełnego etatu 4960zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy…
Skills: Customer Service, Sales, Cashier Operations, Inventory Management, Product Knowledge
Warsaw, Masovian Voivodeship, Poland · On-site
ul. Czackiego 21/23 / umowa o pracę / praca stacjonarna Dołącz do zespołu, w którym będziesz mieć realny wpływ na rozwój biznesu klientów z sektora MŚP oraz budowanie długofalowych relacji opartych na zaufaniu i partners…
Skills: SME Banking, Client Relationship Management, Corporate Transactions, Credit Process, Creditworthiness Assessment
Warsaw, Masovian Voivodeship, Poland · On-site
$2k–$2k/mo
Dane wynagrodzenia Wynagrodzenie minimalne dla 0,5 etatu 2410zł brutto/m-c. Wynagrodzenie maksymalne dla 0,5 etatu 2480zł brutto/m-c. TWÓJ ZAKRES OBOWIĄZKÓW Poszukujemy osób na stanowisko Konsultanta - Sprzedawcy / Konsu…
Skills: Customer Service, Sales, Cashier Operations, Inventory Management, Product Knowledge
Warsaw, Masovian Voivodeship, Poland · Hybrid
Company:Oliver Wyman Description: Oliver Wyman, a Marsh (NYSE: MRSH) business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity t…
Skills: Calendaring, Travel Arrangement, Expense Reporting, CRM, Client Support
Warsaw, Masovian Voivodeship, Poland · Hybrid
$97k–$127k/yr
About the job We are looking for a detail-oriented professional to manage key customer accounts and oversee the order lifecycle, ensuring accurate delivery and excellent service. The role combines customer support, order…
Skills: Order Management, Accounts Receivable, SAP, Excel, English Fluency
Warsaw, Masovian Voivodeship, Poland · Remote OK
$120k–$132k/yr
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact — in their car…
Skills: Business Systems Analysis, Financial Services Software, Technical Specifications, SLA Management, Issue Resolution
Warsaw, Masovian Voivodeship, Poland · On-site
HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HA…
Skills: Customer Service Management, Logistics, Supply Chain Management, Stakeholder Management, Process Optimization
Warsaw, Masovian Voivodeship, Poland · On-site
TWÓJ ZAKRES OBOWIĄZKÓW Chcesz pracować z ludźmi? Dla nas piękno to ludzie! Dołącz do zespołu Hebe na umowę zlecenie. Jesteśmy Hebe – silnie rozwijającą się firmą od 2011 r. w branży beauty. Działamy w Polsce i w Europie–…
Skills: Merchandising, Inventory Management, Order Fulfillment, Teamwork, Customer Service
Warsaw, Masovian Voivodeship, Poland · Hybrid
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
Skills: Workday, Polish Labour Law, HR Generalist Knowledge, Customer Service, Google Suite
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The Head of Service Delivery is accountable for the full CSS portfolio service delivery, profitability, and operational governance across Poland, Czech Republic, and Slovakia. The role involves acting as the primary customer interface and leading matrix teams to ensure seamless program execution and business growth.
Candidates need 10-15 years of senior customer-facing experience, including at least 8 years in program or project management. A university degree in Engineering or ICT is required, with strong business acumen and P&L management skills.
The Head of Service Delivery (HoSD) for Poland, Czech Republic & Slovakia is responsible for the full Ericsson CSS portfolio service delivery in the market. The role is accountable for driving service delivery, service excellence, operational governance, and financial performance across designated key customers within Poland, Czech Republic & Slovakia.
As the shadow P&L owner for the business area and delegate of the CSS Customer Unit Head, the HoSD ensures seamless program execution, portfolio management, customer satisfaction and relationship, and long-term business growth.
This role is pivotal in leading delivery governance, orchestrating the delivery engine, managing escalations, and supporting pre-sales, while ensuring profitability and customer value realization. It is an individual contributor role operating in a matrix organization.
The Poland, Czech Republic & Slovakia account has multiple customers who often pioneer new technology introductions. This requires an individual who can manage complexity with a proactive, solution-oriented mindset.
Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Poland (PL) || Warszawa
Req ID: 786975
We’re leading the next wave of mobile with 5G, AI, cloud, and network APIs, creating an open network ecosystem.
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive. The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe. Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today. Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative. The shift is happening. Are you part of it?
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There are currently 427 open customer service & support positions in Warsaw, Poland listed on Clera. New openings are added daily as companies post roles.
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