Sydney, New South Wales, Australia · Hybrid
HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move f…
Skills: Customer Service, Call Centre Operations, Relationship Management, Problem Solving, Time Management
Sydney, New South Wales, Australia · On-site
Who Are we? As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructur…
Skills: Customer Relationship Management, Account Coordination, B2B Customer Success, Proposal Development, Stakeholder Management
Sydney, New South Wales, Australia · On-site
Do work that matters. CommBank’s Business Banking Operations (BBO) function is looking for a Customer Service Specialist to join our Business Lending function within our Collateral Management Services (CMS) team. This te…
Skills: Commercial Lending, Collateral Management, Customer Service, Data Entry, Stakeholder Management
Sydney, New South Wales, Australia · On-site
Job Expectations Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy…
Skills: Cabling Installation, Copper Cabling, Fibre Splicing, HFC Cabling, Fault Diagnosis
Sydney, New South Wales, Australia · Hybrid
Partner Success Manager Are you passionate about building strong client relationships and driving meaningful growth? Would you like to join a global leader in risk, fraud, and identity solutions? About our Team At LexisN…
Skills: Account Management, Customer Success, Partner Management, Stakeholder Management, Communication
Sydney, New South Wales, Australia · On-site
Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therap…
Skills: CPAP Therapy, Sleep Diagnostics, Customer Service, Patient Education, Diagnostic Evaluations
Sydney, New South Wales, Australia · Hybrid
Partner Success Manager Are you passionate about building strong client relationships and driving meaningful growth? Would you like to join a global leader in risk, fraud, and identity solutions? About our Team At LexisN…
Skills: Account Management, Customer Success, Partner Management, Stakeholder Management, Communication
Sydney, New South Wales, Australia · On-site
$71k–$73k/yr
Job Description: Role title: ICU Clinical Support Officer Role type: Permanent full time Role grade: Administration Officer Level 3, Yesr1/2 Department and location: Intensive Care Unit, St Vincent’s Hospital, Darlinghur…
Skills: Appointment Scheduling, Minute Taking, Report Preparation, Data Entry, Record Management
Sydney, New South Wales, Australia · Hybrid
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience…
Skills: Case Management, Customer Service, Communication Skills, Empathy, Microsoft Office Suite
Sydney, New South Wales, Australia · Hybrid
The role / impact As an Inside Account Executive, you will focus on expanding our impact across bookkeeping partners by establishing trusted connections, uncovering fresh commercial options, and supporting partners to ga…
Skills: Account Management, Business Development, Sales Discovery, Objection Handling, Closing Skills
Sydney, New South Wales, Australia · Hybrid
Together, we can do great things We shape leading experiences across office, retail, logistics and student accommodation. We’re one of Australia’s largest property groups, managing $40 billion worth of assets across the …
Skills: Retail Asset Management, Centre Management, Strategic Planning, Stakeholder Management, Financial Performance Management
Sydney, New South Wales, Australia · Remote Solely
$75k–$95k/yr
Nash is looking for a Technical Support Specialist to join our global, 24/7 Technical Support team. This role sits at the heart of how Nash stabilizes the platform for our enterprise merchants - owning the investigation,…
Skills: Technical Support, API Troubleshooting, Webhook Investigation, Incident Coordination, Platform Diagnosis
Sydney, New South Wales, Australia · On-site
Employment TypePermanent Closing Date2 July 2026 11:59pm Job TitleCustomer Service and Support Team Leader Job Summary An excellent opportunity has become available for a highly motivated and passionate Customer Service …
Skills: Team Management, Coaching, Workforce Management, Stakeholder Management, Conflict Resolution
Sydney, New South Wales, Australia · On-site
ABOUT THE ROLE We are searching for a fashion-forward Sales Assistant to join our team in our Westfield Sydney store! This Part Time Sales Assistant role is perfect for someone with a keen interest in fashion, loves help…
Skills: Customer Service, Sales, Visual Merchandising, Stock Management, Teamwork
Sydney, New South Wales, Australia · On-site
ABOUT THE ROLE We’re on the lookout for an energetic Casual Sales Assistant to join our crew at our Hornsby store! You’ll be the first point of contact for our customers, bringing that Jay Jays vibe and style to life. If…
Skills: Customer Service, Sales, Visual Merchandising, Inventory Management, Loss Prevention
Sydney, New South Wales, Australia · Hybrid
Company:Mercer Description: We are seeking a talented individual to join our Mercer Super team at Mercer. This role will be based in Sydney. This is a hybrid role that has a requirement of working at least three days a w…
Skills: Client Relationship Management, Account Growth, Superannuation Knowledge, Stakeholder Management, Account Planning
Sydney, New South Wales, Australia · On-site
Do work that matters In this Home Lending Specialist role, you’ll support customers through some of their most important financial decisions while building your capability as a lender. You’ll work across purchasing, refi…
Skills: Home Lending, Business Development, Customer Relationship Management, Credit Policy Compliance, Loan Application Management
Sydney, New South Wales, Australia · On-site
$35/hr–$45/hr
bp Minchinbury, NSW Join a global retail company that's shaping a brighter future for all. At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over…
Skills: Interpersonal Skills, Customer Service, Time Management, Sales Conversion, Emergency Response
Sydney, New South Wales, Australia · On-site
$35/hr–$45/hr
bp Rozelle, NSW Join a global retail company that's shaping a brighter future for all. At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 …
Skills: Interpersonal Skills, Customer Experience, Prioritization, Sales Conversion, Emergency Response
Sydney, New South Wales, Australia · On-site
Customer Service Representative We're excited to be recruiting for two Customer Service Representatives to join our team. With one team member pursuing a new opportunity and another preparing to welcome a new addition to…
Skills: Customer Service, Relationship Management, Order Processing, Administration, Problem Solving
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Manage inbound and outbound client enquiries via phone, chat, and email to provide exceptional service. Act as a primary point of contact for clients and advisors, handling administration and drafting professional communications.
Requires proven experience in a call centre environment with a passion for customer service and strong communication skills. Experience in superannuation, managed funds, or banking products is highly desirable.
HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24
Learn more about our employee benefits HERE.
Contact Centre inbound and outbound call enquiries
Provide a point of contact for clients and actively manage the client relationship including producing welcome emails for new clients.
Assist with client enquiries in line with the company’s service offering and liaise with key relationships.
Draft and produce client communications as required by advisors and managers.
Managing Chat & email enquiries from advisers/clients.
Answering phone calls from key advisers and servicing their needs including adviser & dealer group administration.
Utilise effective problem solving and time management skills in client service operations.
Other service-related queries as required and to be assigned by your team leader
Answering phone calls from key advisers and servicing their needs including adviser & dealer group administration
Utilise effective problem solving and time management skills in client service operations
Other service-related queries as required and to be assigned by your team leader
Superannuation or managed funds experience, with a knowledge of insurance or banking products and familiarity with platform products and wrap services (desirable)
Proven client service experience in a call centre environment, and a passion for customers.
Energised by resolving questions and supporting clients through outstanding phone interaction
Great problem-solving abilities and the ability to engage multiple stakeholders effectively both internally and externally.
Have a proven ability to pick up new technology and systems quickly.
Strong written and verbal communication skills, and the energy and positivity to deliver to a high standard every time.
Acknowledgement email once your application has been submitted.
Our Talent team will start reviewing your application. If unsuccessful, you will be notified.
If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
Should you require any accommodations to the recruitment process, please email [email protected], and one of our team will contact you.
Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.
Communication of outcomes to successful and unsuccessful candidates and feedback provided.
As part of our process, a police check will be conducted on all successful candidates. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.
2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative
HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you
HUB24 Group (ASX:HUB) leads the wealth industry as the best provider of integrated platform, technology and data solutions, and we’re not done yet. At HUB24, we believe in the value of advice and by collaborating with the industry and leveraging our technology and data expertise, we’re helping to solve key challenges to enable the delivery of accessible financial advice, and empower better financial futures for more Australians. Our solutions include Australia’s best platform HUB24, leading SMSF software Class, and myprosperity’s innovative client portal technology. Recognised by advisers and the industry as Australia’s best platform, HUB24 leverages data and technology to deliver choice, flexibility, efficiencies and value for advisers and their clients. We’re committed to continued investment in innovation that delivers, making the complex simple and enabling advisers to empower better financial futures for more Australians. As a leading provider of SMSF software, Class, together with NowInfinity, delivers trust accounting, portfolio management, legal documentation and corporate compliance solutions that transform the way finance professionals do business. We champion automation, simplicity and connectively to drive business profitability and enhanced client experience. myprosperity is a leading provider of client portals for accountants and financial advisers, enabling streamlined service delivery and increased productivity for their business and enhanced customer experience for their clients. We make it easier for Australians to share, communicate and collaborate with their financial professional across all aspects of their financial lives.
Offices: Level 17, 5 Martin Place, Sydney, NSW 2000, AU
There are currently 1,450 open customer service & support positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, The Estée Lauder Companies Inc., Accent Group Limited, Endeavour Group, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 380 of the 1450 open customer service & support positions offer remote or hybrid work (32 remote, 348 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
