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Customer Service & Support Jobs in Melbourne, Australia (Now Hiring) — 1,049 open

AWTB

Holiday Specialist (Remote)

Melbourne, Victoria, Australia · Remote Solely

Entry level

About the Role: As a Holiday Specialist, youll design customized holiday experiences that match each clients preferences and goals. From family celebrations to seasonal getaways, youll create memorable trips that clients…

Skills: Client Service, Communication, Attention To Detail, Organization, Remote Work

Square logoSquare

Onboarding Project Manager

Melbourne, Victoria, Australia · On-site

Senior

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and …

Skills: Project Management, Technical Onboarding, Solution Validation, Stakeholder Management, Risk Management

Rivian logoRivian

Product Guide III (Part-Time) - King of Prussia Spaces/Malvern Service Center (For Future Consideration)

Melbourne, Victoria, Australia · On-site

Mid level$26B raised

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…

Skills: Customer Service, Lead Generation, CRM Software, POS Systems, Google Workspace

Royston Homes logoRoyston Homes

Service Operations Manager

Melbourne, Victoria, Australia · On-site

Senior

Drive the Customer Satisfaction for Victoria's largest residential builders. Mirrastone is one of Australia's largest and fastest-growing residential building companies, proudly ranked #1 builder in Victoria. Since 2005,…

Skills: Workflow Management, Scheduling, Contractor Performance Management, Customer Satisfaction, Operational Efficiency

Epworth logoEpworth

Business Officer

Melbourne, Victoria, Australia · On-site

Mid level

Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…

Skills: Customer Service, Data Entry, Relationship Management, People Management, Hospital Administration

IAG logoIAG

Early Career Pathways - Assistant Broker Advocate

Melbourne, Victoria, Australia · Hybrid

Entry level

For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insuranc…

Skills: Broker Support, Triage, Stakeholder Management, Customer Service, Attention To Detail

Crocs, Inc. logoCrocs, Inc.

Store Sales Associate, South Wharf Outlet

Melbourne, Victoria, Australia · On-site

Entry level$200M raised

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at…

Skills: Customer Service, Retail Operations, Point Of Sale (POS), Inventory Control, Stock Replenishment

Australian Financial Complaints Authority logoAustralian Financial Complaints Authority

Senior Digital Product Owner

Melbourne, Victoria, Australia · Hybrid

Senior

Company Description Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressiv…

Skills: Product Strategy, Roadmap Development, Digital Product Lifecycle, UX Design, Service Design

TAL Australia logoTAL Australia

Claims Consultant - Group Multi Claims

Melbourne, Victoria, Australia · Hybrid

Senior

Company Description Competitive Salary + Bonus + Annual ReviewsFlexible Work Hours | Hybrid ModelWellbeing Benefits – Mental, Physical & Financial SupportMelbourne CBD Office + End-of-Trip Facilities Welcome to TAL. As a…

Skills: Claims Assessment, Income Protection, Total and Permanent Disability, Stakeholder Management, Case Management

TAL Australia logoTAL Australia

Insurance Claims Consultant, Group Claims

Melbourne, Victoria, Australia · Hybrid

Mid level

Company Description Competitive Salary + Bonus + Annual ReviewsFlexible Work Hours | Hybrid ModelWellbeing Benefits – Mental, Physical & Financial SupportFull time, permanent contractCollaborative team with supportive le…

Skills: Claims Management, TPD Claims, IP Claims, Analytical Skills, Problem Solving

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Duty Manager

Melbourne, Victoria, Australia · On-site

Mid level

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or …

Skills: Guest Relations, Property Operations, Hospitality Management, Conflict Resolution, Customer Service

TAL Australia logoTAL Australia

Claims Consultant - Group Multi Claims

Melbourne, Victoria, Australia · Hybrid

Senior

Company Description Competitive Salary + Bonus + Annual ReviewsFlexible Work Hours | Hybrid ModelWellbeing Benefits – Mental, Physical & Financial SupportMelbourne CBD Office + End-of-Trip Facilities Welcome to TAL. As a…

Skills: Claims Assessment, Income Protection, Total And Permanent Disability, Stakeholder Management, Case Management

TAL Australia logoTAL Australia

Claims Consultant - Group Multi Claims

Melbourne, Victoria, Australia · Hybrid

Senior

Company Description Competitive Salary + Bonus + Annual ReviewsFlexible Work Hours | Hybrid ModelWellbeing Benefits – Mental, Physical & Financial SupportMelbourne CBD Office + End-of-Trip Facilities Welcome to TAL. As a…

Skills: Claims Assessment, Case Management, Stakeholder Management, Customer Service, Financial Calculation

Genea logoGenea

Dr PA/ Medical Receptionist

Melbourne, Victoria, Australia · On-site

Mid level

Company Description Are you an experienced Medical PA looking for a rewarding opportunity to play a pivotal role in a growing specialist practice? We are partnering with one of Genea's passionate Fertility Specialists to…

Skills: Medical Administration, Patient Coordination, Genie Software, Medical Reception, Appointment Scheduling

JB Hi-Fi

Retail Team Member

Melbourne, Victoria, Australia · On-site

Entry level

Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people wit…

Skills: Customer Service, Merchandising, Stock Processing, Effective Communication, Result Driven

Victoria University Online logoVictoria University Online

SMS CRM Developer

Melbourne, Victoria, Australia · Hybrid

$101k–$110k/yr

Senior

About VU: At VU, we aim to be one of the leading impact universities in the world. VU is an impact driven university committed to equity, excellence and opportunity. Based in Melbourne’s west and connected globally, we p…

Skills: Oracle Service Cloud, Full-stack Development, API Development, Microservices, CRM Configuration

Percepta logoPercepta

Learning Delivery Supervisor

Melbourne, Victoria, Australia · On-site

Senior

Summary The Learning Delivery Supervisor, under the direction of the Learning Delivery Manager, leads and is responsible for the performance of a team of Training Specialists. The Learning Delivery Supervisor will assist…

Skills: Leadership, Adult Learning Theory, Project Management, Root Cause Analysis, Performance Management

Gallagher Bassett logoGallagher Bassett

Claims Accounts Officer

Melbourne, Victoria, Australia · Hybrid

Entry level

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…

Skills: Data entry, Accounts administration, Invoice processing, Time management, Prioritization

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Hotel Manager

Melbourne, Victoria, Australia · On-site

Senior+

Step into a leadership role at one of Australia’s most iconic lifestyle luxury hotels. W Melbourne is seeking a dynamic and commercially astute Hotel Manager to partner with the General Manager, and the Executive Committ…

Skills: Operational Excellence, Commercial Acumen, KPI Ownership, Team Leadership, Luxury Hospitality

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Sales Executive

Melbourne, Victoria, Australia · On-site

Mid level

POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…

Skills: Sales Techniques, Up-selling, Customer Service, Reservation Management, Office Administration

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Showing 1–20 of 1,049

Holiday Specialist (Remote)

AWTB

Melbourne, Victoria, Australia • Remote Solely

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Entry level

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  • Full-time
  • Comprehensive Training, Mentorship, Flexible Scheduling, Travel Education, Holiday Supplier Resources, Exclusive Industry Perks
  • Posted 6h ago
  • ~40 hrs/week
  • Remote in Melbourne, Victoria, Australia

Responsibilities

Design customized holiday experiences and travel itineraries based on client preferences. Coordinate bookings and provide ongoing support and communication throughout the planning process.

Requirements

Candidates should possess excellent communication and organizational skills with a strong attention to detail. A passion for travel and the ability to work independently in a remote environment are required.

Full job description

About the Role:
As a Holiday Specialist, youll design customized holiday experiences that match each clients preferences and goals. From family celebrations to seasonal getaways, youll create memorable trips that clients will cherish for years to come.

Responsibilities:

  • Consult with clients to understand their holiday vision and travel needs.

  • Recommend destinations, accommodations, and activities.

  • Coordinate bookings, itineraries, and travel documentation.

  • Stay up to date on seasonal events, promotions, and destinations.

  • Provide ongoing support and clear communication throughout the planning process.

Qualifications:

  • Excellent communication and client service skills.

  • Strong attention to detail and organization.

  • Self-motivated and comfortable working remotely.

  • Passion for travel, holidays, and creating memorable experiences.

What We Offer:

  • Comprehensive training and mentorship for new team members.

  • Flexible, remote work scheduling.

  • Supportive, collaborative team culture.

  • Access to travel education, holiday supplier resources, and exclusive industry perks

Related keywords

Travel PlanningHoliday SpecialistCustomized ExperiencesItinerary ManagementClient RelationsRemote WorkTravel DocumentationHospitalityTourism

Frequently asked questions

How many Customer Service & Support jobs are open in Melbourne, Australia right now?

There are currently 1,049 open customer service & support positions in Melbourne, Australia listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Melbourne, Australia?

Companies currently hiring include Endeavour Group, Accor, Marriott International Hotels, Inc., Guzman y Gomez Mexican Kitchen, ALDI International Services SE & Co. oHG, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Melbourne, Australia?

Yes — 240 of the 1049 open customer service & support positions offer remote or hybrid work (16 remote, 224 hybrid).

How do I apply for Customer Service & Support jobs in Melbourne, Australia?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

Sydney, AustraliaAdelaide, AustraliaBrisbane, AustraliaPerth, AustraliaCity of Brisbane, AustraliaGold Coast City, AustraliaCanberra, AustraliaGold Coast, AustraliaSunshine Coast Regional, AustraliaCairns, Australia

Other jobs in Melbourne, Australia

Management & LeadershipHealthcareConsultingTechnologyFinance & AccountingEngineeringRetailSalesAdministrativeData & Analytics

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