Newcastle-Maitland, New South Wales, Australia · On-site
Senior
WHO WE ARE Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands. We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fash…
Skills: Store Management, Team Leadership, Customer Experience, Sales Target Achievement, Budget Management
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Newcastle-Maitland, New South Wales, Australia · On-site
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A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We celebrate our hi…
APG&Co - Casual Sales Consultant - David Jones Kotara - JAG
Newcastle-Maitland, New South Wales, Australia · On-site
Entry level
A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG. APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion. We celebrate our hi…
Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
$93k–$107k/yr
Mid level
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
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Newcastle-Maitland, New South Wales, Australia · On-site
Entry level
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Newcastle-Maitland, New South Wales, Australia · On-site
Entry level$6.9B raised
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Newcastle-Maitland, New South Wales, Australia · On-site
Entry level$2.6B raised
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Newcastle-Maitland, New South Wales, Australia · On-site
Mid level$2.6B raised
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The Careers are Better at Hungry Jack's! In your new role as Restaurant Manager, you will be responsible for bringing our value of “Guest Obsessed” to life, delivering outstanding quality and service to our guests every …
Skills: Restaurant Management, P&L Management, Team Leadership, Guest Service, Business Planning
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Full-time
Quarterly bonuses, Internal progression opportunities, Training and development opportunities, Annual Store Manager conference in Sydney, Staff discount for employees, friends and family, Employee Assistance Program
Posted 2d ago
~40 hrs/week
Responsibilities
Lead a high-turnover retail store by managing department leaders and driving sales targets to maximize profitability. Focus on delivering an exceptional customer experience while coaching and developing a large team in a positive workplace.
Requirements
Proven experience in senior retail leadership, specifically managing large teams and hitting financial KPIs. Must have a track record of driving service standards, managing high-volume operations, and developing staff.
Full job description
WHO WE ARE
Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands.
We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fashion culture. In Australia since 2017, we now have opened 70+ stores across Australia and New Zealand.
At JD Sports, we don't follow trends - we create them. We are looking for passionate people to join our team and help us stay elite in our field.
THE ROLE
This role operates Tuesday to Saturday with varying hours. By applying, you confirm your availability to work across those days.
At JD Sports, our customers come first. As a Store Manager, you'll run a busy store with a large team and significant financial turnover, creating exceptional customer experience while managing multiple department leaders and driving sales targets.
This is a senior leadership role where you'll coach and develop your team, manage store operations, drive commerciality through smart product placement, and maximise profitability through driving sales and KPIs with your team. You'll create a positive workplace where everyone can grow while delivering the results through strong leadership and strategic thinking.
WHAT'S IN IT FOR YOU?
Quarterly bonuses for Store Manager and Assistant Managers
Work in a dynamic global business and engage with some of the best products and biggest sports fashion brands in the market
We are growing 10+ stores each year, which allows a lot of internal progression
Training and development opportunities to kickstart, evolve and shape your career
Store Manager conference each year, where we fly all our leaders to Sydney for two days to align focuses and initiatives for the coming year
Opportunity to progress across all areas of the business in a wide range of roles including Retail, Support Office, and our Distribution Centre
Access to our attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions
New people system designed to improve your employee experience
Anniversary gifts to celebrate teams' milestones
Paid parental leave for full-time employees
WHAT WE'RE LOOKING FOR
CUSTOMER EXPERIENCE
Experience coaching teams to deliver exceptional service and build customer loyalty
Proven ability to drive consistent service standards across multiple departments while maintaining a seamless customer experience
BUSINESS DEVELOPMENT
Proven track record of hitting sales targets and managing budgets
Experience using data and reports to drive profitability and identify opportunities
COMMERCIAL OPERATIONS
Strong retail operations experience with efficient process management
Experience leading back-of-house teams with high-volume deliveries
Understanding of driving profit through using reports and smart product placement
PEOPLE LEADERSHIP
Experience managing department managers or large full-time teams, plus planning who can step up into future roles
Proven ability to build a positive team culture through coaching and recognising good work
Track record of hiring and developing strong retail staff
Experience managing underperformance and maintaining team standards
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.
JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
What are you waiting for? Apply today and kick start your JD Sports Journey.
Related keywords
RetailSports FashionStore OperationsKPIsCommercialityCustomer LoyaltyProfitabilityBack-of-houseTeam CultureLeadershipBudgetingProduct PlacementRetail ManagementStaff Development
JD Sports is the world’s leading sports fashion retailer, connecting consumers with the biggest brands, latest products and most influential trends shaping youth culture today.
With an extensive range of footwear, apparel and accessories across men’s, women’s and kids’, JD offers a curated mix of the best global sports fashion trends alongside hundreds of exclusive products available Only At JD.
Our range highlights the best products from our global key account partners, including Nike, Jordan, adidas, ASICS, New Balance, On, Hoodrich and many more.
Driven by our global Forever Forward mindset, JD sits at the intersection of sport, fashion and culture, inspiring the next generation through authentic brand partnerships, premium retail experiences and a commitment to staying ahead of what’s next.
From major cities to local communities, JD continues to power youth culture on every corner of the world.
Offices: 77 King St, Sydney, New South Wales 2000, AU
How many Customer Service & Support jobs are open in Newcastle-Maitland, Australia right now?
There are currently 42 open customer service & support positions in Newcastle-Maitland, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Newcastle-Maitland, Australia?
Companies currently hiring include Eagers Automotive Limited, Hungry Jack's® Pty Ltd, Fortiline Waterworks, APG & Co Pty Ltd, Australian Red Cross Lifeblood, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Newcastle-Maitland, Australia?
Yes — 1 of the 42 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Newcastle-Maitland, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.