Perth, Western Australia, Australia · Hybrid
Job TitleRelationship Analyst - Business Support Job Description At Rabobank, our commitment to our employees and clients is at the heart of everything we do. As the world’s leading specialist in food and agribusiness ba…
Skills: Customer due diligence, KYC, CDD, AML/CTF compliance, Stakeholder management
Claremont, Western Australia, Australia · On-site
We are looking for a Customer Service Representative to join our Claremont branch on a part time, 30.15 hr/wk basis! Please note that rosters are predetermined. Before applying please ensure you are available to cover th…
Skills: Customer Service, Financial Health Checks, Relationship Building, Banking Products, Digital Banking
Perth, Western Australia, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Customer service, Administration, MS Office, Reception management, Communication
Perth, Western Australia, Australia · On-site
Job Description Liquor Team Member | BWS | Passionate About People Leave your mark as a BWS Team Member! You had me at merlot! Whether it’s a Beer, Wine or Spirits (or something zero-alc), at BWS, we do drinks your way. …
Skills: Customer service, Communication, Stock management, Product knowledge, Teamwork
IHG Hotels & ResortsPerth, Western Australia, Australia · On-site
About us At InterContinental Perth City Centre we are here to make our valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else. At InterContinental Perth City Cen…
Skills: Customer service, Up-selling, Food and beverage service, Multi-tasking, Attention to detail
Perth, Western Australia, Australia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You have a passion for creating a variety of i…
Skills: Mixology, Bartending, Customer service, Communication, Time management
Perth, Western Australia, Australia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be the first point of contact for gue…
Skills: Guest service, Front office procedures, Property management systems, Communication skills, Interpersonal skills
Perth, Western Australia, Australia · On-site
$93k–$97k/yr
Company Description Location: Stirling, Western Australia Type: Max-Term Contract - Full Time until 30 June 2027 Salary: $92,526.11 - $97,395.79 At the City of Stirling, we’re proud to be WA’s largest local government, s…
Skills: Team leadership, Community services, Operational management, Person-centred care, Customer support
Marriott International Hotels, Inc.Perth, Western Australia, Australia · On-site
#s-dni POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and …
Skills: Customer Service, Food Service, Table Setting, Communication, Cleaning
Perth, Western Australia, Australia · Hybrid
Job Summary: Provide technical support to mining customers and OEMs. In this role, you will make an impact in the following ways: Provide technical support and diagnostic assistance for complex warranty and non-warranty …
Skills: Technical Support, Diagnostic Assistance, Warranty Repair, Process Improvement, Product Troubleshooting
ALDI International Services SE & Co. oHGPerth, Western Australia, Australia · On-site
Company Description ALDI. Good Different. With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Austral…
Skills: Customer service, Stock handling, Cashiering, Merchandising, Inventory management
Marriott International Hotels, Inc.Perth, Western Australia, Australia · On-site
POSITION SUMMARY – F&BAbout the company: The Westin Perth Hotel is a rejuvenating haven with luxury accommodation and 5-star amenities, located dynamic city center location. The Westin Perth provides a refreshing locatio…
Skills: Food and beverage service, Event operations, Banquets, Barista, High tea service
Perth, Western Australia, Australia · Hybrid
Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification a…
Skills: Sales, Lead generation, Account management, Customer service, Commercial acumen
Perth, Western Australia, Australia · On-site
Customer Service Specialist – Records Management Permanent Full time Opportunity We currently have an opportunity for Customer Service Specialist to join our Records Management Team in Bankwest Retail Lending Operations …
Skills: Customer Service, Records Management, Data Entry, Document Processing, Risk Management
Perth, Western Australia, Australia · Hybrid
$65k/yr
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Customer service, Communication, Lead generation, Relationship building
Perth, Western Australia, Australia · Hybrid
Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member…
Skills: Sales, Customer service, Lead generation, Communication, Relationship building
Synergy (Electricity Generation and Retail Corporation)Perth, Western Australia, Australia · On-site
We're leading Western Australians to their intelligent energy future. And we want you to be part of it. You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million c…
Skills: IT support, Service desk, Troubleshooting, Problem-solving, Customer service
Perth, Western Australia, Australia · On-site
Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We…
Skills: Table service, Product knowledge, Upselling, Order processing, Customer service
Mirpuri Group USA - PANDORA Jewelry DivisionPerth, Western Australia, Australia · On-site
This is the most magical time of year at Pandora — where every product tells a story, and every customer moment matters. We’re looking for passionate, high‑energy Seasonal Sales Associates to bring our brand to life and …
Skills: Customer Experience, Styling, Storytelling, Sales Closing, Product Knowledge
Mirpuri Group USA - PANDORA Jewelry DivisionPerth, Western Australia, Australia · On-site
This is the most magical time of year at Pandora — where every product tells a story, and every customer moment matters. We’re looking for passionate, high‑energy Seasonal Sales Associates to bring our brand to life and …
Skills: Customer Experience, Styling, Storytelling, Sales Closing, Product Knowledge
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The Relationship Analyst manages end-to-end customer onboarding, including account opening and KYC/CDD documentation, while ensuring compliance with AML/CTF policies. They partner with internal stakeholders to resolve onboarding issues and provide subject matter expertise to ensure a seamless customer experience.
Candidates must have a sound working knowledge of customer due diligence, complex customer structures, and Australian banking regulations. Strong communication skills, the ability to manage competing priorities, and proficiency in banking workflow systems are essential for this role.
At Rabobank, our commitment to our employees and clients is at the heart of everything we do.
As the world’s leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.
Our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest and are supported…we are focused on growing each other.
The Relationship Analyst supports Country Banking Australia by delivering accurate, timely and customer-focused onboarding, account opening, and KYC/CDD support for new and existing rural banking customers.
The role partners closely with Account Managers, Relationship Analysts and Financial Economic Crime teams to ensure onboarding activity is completed in line with Rabobank policies, AML/CTF obligations, risk appetite, and customer service expectations.
A customer’s onboarding experience is a critical first impression of Rabobank. This role contributes to a seamless and compliant experience by acting as a KYC/CDD subject matter resource, coordinating required documents, managing workflow progress, and helping resolve onboarding issues before they impact customers or drawdown timelines.
The role operates in a regulated banking environment and requires strong judgement, attention to detail, stakeholder management and the ability to balance customer outcomes with financial crime, operational risk and compliance requirements.
Partner with Account Managers and Relationship Analysts to respond to new and existing customer onboarding requirements.
Manage account establishment through the end-to-end workflow, including account opening, card ordering, and internet/mobile banking setup where applicable.
Interpret and apply KYC/CDD policies, procedures and local AML/CTF requirements to customer onboarding activity.
Take ownership of KYC/CDD requirements for assigned onboarding requests, ensuring documentation is complete, accurate and right first time.
Provide quality instructions and supporting information to Financial Economic Crime teams to support processing and customer risk rating.
Build and maintain strong working relationships with FEC CDD, FEC W&R Operations and Country Banking AU stakeholders.
Monitor progress, manage competing priorities and communicate clearly with stakeholders about requirements, issues and expected timeframes.
Identify onboarding process improvement opportunities and share feedback with the Team Leader – Business Support.
Coach and mentor colleagues on onboarding, account opening and KYC/CDD process requirements where appropriate.
Cross skilled in various other business support activities as required.
Sound working knowledge of customer due diligence, documentation requirements, customer structures, risk indicators and escalation pathways.
Ability to review complex customer structures, identify gaps, assess risk indicators and determine next steps.
Clear written and verbal communication, including the ability to explain requirements to stakeholders in practical terms.
Ability to develop trust with internal stakeholders and support a customer-centric onboarding experience.
Ability to manage competing priorities, deadlines and workflow queues with limited supervision.
Understanding of account opening, transactional banking, customer onboarding and service delivery processes.
Confident use of Microsoft 365 and relevant banking, workflow or customer management systems.
Sound understanding of the Australian Banking Code of Practice.
Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.
Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave)
Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.
Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.
Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.
Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, “Client Driven”, “Responsible”, “Professional” and “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.
Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.
Rabobank is not accepting submissions from recruitment agencies for this role.
Applicants must hold valid work rights for this role.
Rabobank is a cooperative bank with a mission. Our goal: to help customers realize their ambitions. We serve about 10 million customers in 47 countries. As an international financial institution, we work on the well-being and prosperity of millions of people. In the Netherlands, we serve individual and business customers. Globally, we focus on the food and agriculture sectors. For big or small challenges, in every area, people join forces in search of solutions. Rabobank has been doing this for 125 years, and we will continue to grow a better world together. As an employer, we support the growth of colleagues every day. At Rabobank, you can work on your own development & shape the world around you. This is reflected in your own development budget, our hybrid work environment, and a good balance between your work and home life. You can work on banking matters for our individual and business customers, as well as on societal issues such as food and energy transitions.
Offices: Croeselaan 18, Utrecht, Utrecht 3521CB, NL · Solmsstraße 83, Frankfurt, Hesse 60486, DE · Avenida das Nações Unidas 12955, Sao Paulo, 04578-000, BR · Queenhithe 1, London, England EC4V 3RL, GB · 28 Beach Road, Singapore, SG
There are currently 396 open customer service & support positions in Perth, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, JB Hi-Fi, Crown Resorts, Hilton, The Just Group, among others. Browse the listings above to see every active employer.
Yes — 89 of the 396 open customer service & support positions offer remote or hybrid work (5 remote, 84 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
