Customer Service & Support Jobs in Melbourne, Australia (Now Hiring) — 2,561 open — Page 5
Marriott International Hotels, Inc.
Banquet Operations Manager
Melbourne, Victoria, Australia · On-site
Senior
Rising 80 stories above the city, The Ritz-Carlton, Melbourne is an elevated luxury retreat offering breathtaking views across Melbourne, Port Phillip Bay, and the surrounding ranges. The hotel features 2,781 square metr…
Skills: Banquet Operations, Team Leadership, Budgeting, Payroll Management, Customer Service
Marriott International Hotels, Inc.
Duty Manager
Melbourne, Victoria, Australia · On-site
Mid level
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or …
Skills: Hospitality management, Guest relations, Front desk operations, Housekeeping management, Loss prevention
Company Description Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressiv…
Skills: Dispute resolution, Financial planning, Investigative skills, Written communication, Verbal communication
Our why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Our team Datacom is succ…
Skills: Microsoft Intune, Autopilot, Microsoft Endpoint Configuration Manager, Azure Virtual Desktop, Active Directory
Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It …
Job Description This role is a critical position within our high-volume Call Center environment. As a Customer Service Advisor, you will contribute to WEX's reputation as a market leader by ensuring first-time resolution…
Skills: Customer Service, Multilingual, Cantonese, Mandarin, English
About You Passionate and resilient with a fun and friendly attitudeExperience in a fast-paced, customer focused roleAdaptable communication skills with a proactive approach to problem solvingConfident working independent…
Skills: Customer service, Communication, Problem solving, Merchandising, Task prioritization
Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pa…
Skills: Customer Service, Logistics, Warehousing, Supply Chain, Problem Solving
Casual Customer Service Officer/ Licence Testing Officer
Melbourne, Victoria, Australia · On-site
Entry level
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and gr…
Skills: Customer service, Communication skills, Problem solving, Conflict resolution, Computer literacy
Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster: Monday - Friday 11am-4pm (25 hours per week) Do work that matters As the public face of CommBank…
Skills: Customer Service, Financial Services, Communication Skills, Problem Solving, Digital Banking
From small everyday moments among the team to larger-scale changes unique to a business like ours, as a Coles Services Team Leader, you’ll see the impact of your work connecting to customers and the communities we serve.…
Skills: Leadership, Coaching, Team development, Safety management, Communication
About Netwealth Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be rec…
Skills: Microsoft 365, Azure AD, RBAC, Microsoft Intune, Power Automate
Employment TypePermanent Closing Date17 Aug 2026 11:59pm Job TitleTechnical / Physical Security Specialist Job Summary Job Description Who We Are We're an iconic Aussie brand with a global footprint. Our purpose is to bu…
What you'll contribute Toyota Finance Australia (TFA) is looking for a driven and customer-focused Relationship Account Manager to join our Toyota Fleet Management team. In this role, you'll build, nurture and grow strat…
Skills: Relationship management, Customer retention, Business growth, Fleet management, Sales
Job Description: Friendly and dynamic team Work for one of Australia’s leading hospital groups Full time permanent position (Monday - Friday, 40 hours per week) onsite and occasional weekend shift. About the Role As part…
Skills: Administrative support, Reception, Patient scheduling, Data entry, Medical audiotyping
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Full-time
Exclusive staff discounts on food and beverage and hotel rooms, Flexible working hours and locations, Sabbatical leave, Paid leave during birthday month, Internationally recognised training programs, Strategic development and career opportunities
Posted 1d ago
~40 hrs/week
Responsibilities
Oversee banquet operations and lead the team to ensure exceptional luxury customer service and guest loyalty. Coordinate with the Director of Food & Beverage on budgeting, payroll, and staff scheduling while managing internal and external event logistics.
Requirements
Requires relevant managerial experience in a similar role and valid working rights in Australia. Candidates must possess a current Victorian RSA and demonstrate a self-motivated, can-do attitude in a fast-paced environment.
Full job description
Rising 80 stories above the city, The Ritz-Carlton, Melbourne is an elevated luxury retreat offering breathtaking views across Melbourne, Port Phillip Bay, and the surrounding ranges. The hotel features 2,781 square metres of sophisticated conference and event space set across two levels, positioning it as one of the city’s most striking destinations for meetings and events. At its centre is the Grand Ballroom—an architectural showpiece featuring seven‑metre‑high ceilings, twelve sculptural chandeliers, and a dramatic floor‑to‑ceiling feature window. With ten versatile event rooms, seven dedicated breakout spaces, and capacity for up to 958 guests, the property provides a dynamic and flexible environment for conferences, celebrations, and high‑profile gatherings in the heart of Melbourne’s CBD.
Position Summary:
Join our Ladies and Gentlemen and be responsible for overseeing banquet operations, leading the banquet team, ensuring exceptional customer service.
Working alongside the Director of Food & Beverage on budgeting, payroll management & human operations
Tasked with service trainings for the banquet operation teams
Point of Contact in coordination of events and activities internally and externally
Manage supply needs, inventories, equipment, and staff scheduling.
Support the hotel’s service and relationship strategy, driving guest loyalty by creating unforgettable memories through each guest experience.
Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings.
Ensure you and the team uphold all company policies and procedures and complete all required managerial tasks in a prompt & thorough manner.
Inspire the Banquets team to provide quality service and exceed guest expectations.
Be an empowering leader by providing motivation and support to your department’s Ladies and Gentlemen.
Plan and execute team building activities for our associates as they are our most important assets.
Liaise with stakeholders, clients and other individuals as the main point of contact for events & kitchen functions.
About You:
Relevant experience in a similar managerial role
Working rights in Australia
Enthusiastic to escalate your career
An up-to-date Victorian RSA
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
Frequently asked questions
How many Customer Service & Support jobs are open in Melbourne, Australia right now?
There are currently 2,561 open customer service & support positions in Melbourne, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Melbourne, Australia?
Companies currently hiring include Accor, Endeavour Group, Guzman y Gomez Mexican Kitchen, Marriott International Hotels, Inc., Accent Group Limited, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Melbourne, Australia?
Yes — 520 of the 2561 open customer service & support positions offer remote or hybrid work (40 remote, 480 hybrid).
How do I apply for Customer Service & Support jobs in Melbourne, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.