Melbourne, Victoria, Australia · On-site
$90k–$110k/yr
Company Description At Junior Adventures Group, we create fun, engaging before and after school care and holiday programs for children across Australia and beyond. Our brands are trusted by families nationwide and we’re …
Skills: CRM Implementation, Lifecycle Marketing, Marketing Automation, Customer Journey Mapping, Data Segmentation
Melbourne, Victoria, Australia · On-site
Company Description Pullman Pullman on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class ac…
Skills: Guest Experience Research, Reputation Management, VIP Guest Relations, Brand Consistency, Digital Marketing
Melbourne, Victoria, Australia · Hybrid
About Ferocia We're the team behind Up, but under the hood, we're Ferocia - a passionate tech company driven by financial inclusion. Since 2011, we've been crafting innovative financial tools, starting with the digital p…
Skills: Phone Support, Customer Service, Banking Systems, Process Improvement, Technical Adaptability
Melbourne, Victoria, Australia · Hybrid
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Senior Leadership, Client Retention, Strategic Direction, Stakeholder Management, Workers Compensation Knowledge
Melbourne, Victoria, Australia · Hybrid
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Injury Management, Workers Compensation, Medical Claims Management, Case Management, Stakeholder Management
Melbourne, Victoria, Australia · On-site
POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest a…
Skills: Guest Relations, Luggage Handling, Communication Skills, Professional Etiquette, Transportation Coordination
Melbourne, Victoria, Australia · On-site
Company Description Marmelo is a restaurant and bar inspired by the coastal cuisine of Portugal and Spain with a focus on fresh and seasonal ingredients. Recently appointed by Gourmet Traveller as the Victorian Restauran…
Skills: Cocktail Preparation, Wine Knowledge, Spirit Knowledge, Customer Service, Bar Setup And Pack Down
Melbourne, Victoria, Australia · Hybrid
About us At I-MED, we're more than just a medical imaging provider - we're a community of passionate professionals committed to excellence for our patients. With over 200 clinics and a staggering 6 million patient proced…
Skills: Customer Service, Written Communication, Verbal Communication, IT Troubleshooting, Multitasking
Melbourne, Victoria, Australia · Hybrid
About Ferocia We're the team behind Up, but under the hood, we're Ferocia - a passionate tech company driven by financial inclusion. Since 2011, we've been crafting innovative financial tools, starting with the digital p…
Skills: Phone Support, Customer Service, Banking Systems, Problem Solving, Process Improvement
Melbourne, Victoria, Australia · On-site
Job Purpose An exciting opportunity for a Rail Coordinator to join our growing team! This role will be responsible for coordinating all incoming and outgoing rail customer requirements in a timely and cost-efficient mann…
Skills: Rail Coordination, Logistics Coordination, Customer Service, MS Excel, Load Planning
Melbourne, Victoria, Australia · On-site
Job Description Part-time (0.6 FTE), ongoing position Based at headspace Dandenong, on the lands of the Boon Wurrung People$33.33 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550 Help create a s…
Skills: Medical Administration, Reception Management, Customer Service, Client Data Management, Microsoft Office
Melbourne, Victoria, Australia · On-site
Job Description Part-time (0.6 FTE), ongoing position Based at headspace Dandenong, on the lands of the Boon Wurrung People$33.33 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550 Help create a s…
Skills: Medical Administration, Customer Service, Communication Skills, Microsoft Office, Appointment Booking
Melbourne, Victoria, Australia · On-site
Company Description ALDI. Good Different. With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Austral…
Skills: Customer Service, Cashiering, Stock Handling, Merchandising, Inventory Management
Melbourne, Victoria, Australia · On-site
Job Description At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your…
Skills: Team Leadership, Coaching, Customer Service, Food Safety, Cash Handling
Melbourne, Victoria, Australia · On-site
Company Description ALDI. Good Different. With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Austral…
Skills: Customer Service, Cashiering, Stock Handling, Merchandising, Inventory Management
Melbourne, Victoria, Australia · On-site
$17/hr–$21/hr
Company Description ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 5 states. If you’ve ever shopped at ALDI, you know we are not your …
Skills: Customer Service, Stock Management, Attention To Detail, Teamwork, Reliability
Melbourne, Victoria, Australia · On-site
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Cleaning Services, Bed Making, Laundry Management, Linen Distribution, Waste Disposal
Melbourne, Victoria, Australia · Hybrid
Location: Melbourne (Hybrid) In this position, you’ll be based in office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work cul…
Skills: People Leadership, Stakeholder Management, Strategic Execution, Commercial Acumen, Contract Management
Melbourne, Victoria, Australia · On-site
$17/hr–$21/hr
Company Description ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 5 states. If you’ve ever shopped at ALDI, you know we are not your …
Skills: Customer Service, Stock Management, Merchandising, Teamwork, Attention To Detail
Melbourne, Victoria, Australia · On-site
Company Description Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class …
Skills: Food & Beverage Management, Team Leadership, Guest Satisfaction, Revenue Initiatives, Cost Control
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Lead the implementation and optimization of a new business-wide CRM platform to enhance customer engagement and retention. Design and execute automated, data-led lifecycle journeys across email, SMS, and digital channels.
Requires over 4 years of experience in CRM or lifecycle marketing with hands-on expertise in platforms like Salesforce, HubSpot, or Klaviyo. Must possess strong analytical skills and the ability to manage stakeholders in a fast-paced environment.
At Junior Adventures Group, we create fun, engaging before and after school care and holiday programs for children across Australia and beyond.
Our brands are trusted by families nationwide and we’re continuing to grow. Our team is collaborative, fast-moving and passionate about delivering meaningful customer experiences.
Take the lead on building and optimising how we connect with families across every stage of their journey. From implementing a new CRM platform to designing high-performing lifecycle campaigns, you’ll directly influence engagement, retention and revenue across multiple national brands.
At Junior Adventures Group, we’re investing in smarter, more personalised marketing and we are looking for someone who can bring together data, technology and customer insight to make it happen.
This is a standout opportunity to step into a role where you don’t just execute campaigns, you own the CRM ecosystem end-to-end.
If you're a CRM specialist who thrives at the intersection of data, technology and customer experience—and you’re ready to own and evolve a high-impact lifecycle function—we’d love to hear from you.
At Junior Adventures Group, child safety and child safeguarding principles are our top priorities. Our recruitment process includes thorough background checks and screenings to ensure the wellbeing of all children in our care.
We welcome individuals from all backgrounds, abilities, and identities, including Aboriginal and Torres Strait Islander people.
Junior Adventures Group UK is proud to be the leading provider of before, after-school activity clubs, PE lessons and holiday programmes in the UK, with passionate teams who live and breathe our mission: to build brighter futures for children. For over 30 years, we’ve been delivering exceptional experiences for children in over 1,000 settings across the UK, Australia, New Zealand and Ireland. Our global experience has allowed us to create an approach to child-led care that parents and schools trust - and children love. JAG arrived in the UK from Australia in 2019, bringing with it its exceptional, globally-developed educational frameworks. JAG UK was created in February of that year and immediately built on these strong foundations by acquiring two of the UK’s leading out-of-school club providers – Fit For Sport and Energy Kidz – which in 2023 officially merged into JAG. The result is one purpose-driven, best-of-all-worlds organisation – Junior Adventures Group – that brings together the rich history, passion and expertise of three world-class childcare brands, delivering the same outstanding play and activity programmes in support of schools, leisure partners, parents and children – just under a new name. We believe in playing our part in helping children become great, well-rounded people, and we’re committed to building brighter futures for each and every child. By shaping our experiences and programmes around them, we create fun, inclusive activities that develop their creativity, promote learning, facilitate diversity and enhance their wellbeing and happiness. By engaging every child through our programmes to realise their potential, we prepare them with the skills and knowledge they will need to navigate a world yet to be imagined.
Offices: 5a Millars Brook Business Park, Wokingham, Berkshire RG41 2AD, GB
There are currently 1,053 open customer service & support positions in Melbourne, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Endeavour Group, Accor, Marriott International Hotels, Inc., Guzman y Gomez Mexican Kitchen, ALDI International Services SE & Co. oHG, among others. Browse the listings above to see every active employer.
Yes — 242 of the 1053 open customer service & support positions offer remote or hybrid work (16 remote, 226 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
