Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Customer Service, Data Entry, Relationship Management, People Management, Hospital Administration
Acute Nursing or Critical Care - Permanent Pool (CRU)
Melbourne, Victoria, Australia · On-site
Mid level
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Acute Nursing, Critical Care Nursing, Surgical Nursing, Medical Nursing, Patient-Centred Care
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Customer Service, Patient Administration, Medical Invoicing, Health Fund Checks, Time Management
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Customer Service, Data Entry, MS Office, Interpersonal Skills, Written Communication
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Psychological Assessment, Evidence-Based Interventions, Clinical Leadership, Patient-Centred Care, Interpersonal Communication
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: PACU Nursing, Anaesthetics Nursing, Perioperative Care, Patient-Centred Care, Effective Communication
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Scrub Nursing, Scout Nursing, Perioperative Care, Patient Centred Care, Time Management
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Acute Clinical Care, Rehabilitation, Patient Care, Time Management, Communication Skills
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Unit Receptionist - Day of Surgery Admissions (DOSA)
Melbourne, Victoria, Australia · On-site
Mid level
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Customer Service, Data Entry, Financial Processing, Office Coordination, Problem Solving
Associate Nurse Unit Manager - Critical Care (Intensive Care Unit)
Melbourne, Victoria, Australia · On-site
$116k–$120k/yr
Senior
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Medical Administration, Customer Service, Time Management, Organization Skills, Attention To Detail
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Staff Coordination, Rostering, Customer Service, Negotiation, Time Management
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Neonatal Care, CPAP Management, High Flow Oxygen Therapy, Patient Experience, Nursing Care
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Skills: Clinical Assessment, Discharge Planning, Patient-Centred Care, Multidisciplinary Collaboration, Acute Care Management
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
Company Description Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s heal…
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Part-time
professional certificate
Salary Packaging up to $15,900 pre-tax annually, Educational Scholarship Program, Reduced Cost of Health Services at Epworth, Professional Development Opportunities
Posted 1d ago
~40 hrs/week
Responsibilities
Manage front- and back-office administrative processes, including patient admissions, discharges, and reception duties. Perform health fund validations, financial consents, and patient attendance scheduling.
Requirements
Requires previous experience in a similar administration role and strong customer service skills. Healthcare experience and a qualification in customer service are desirable.
Full job description
Company Description
Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.
We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
Job Description
In these part-time positions, you will be a member of the Patient Services Centre and report to the Patient Services Manager. Your responsibilities will include both front- and back-office administrative processes for the hospital. You will be based at Epworth Eastern in Box Hill, and you will work on a rotating 7-day roster with shifts scheduled between 6:00 AM and 10:00 PM.
You will make an impact by:
Processing patients prior to hospital admission
Assisting patients, visitors and medical specialists with admission and discharge related enquiries
Providing excellent customer service when working in the main or ward reception
Completing ad hoc bookings for unplanned / after-hours admissions
Completing other activities including health fund validations, estimates, patient attendance scheduling and performing informed financial consent
To be successful in this role…
You will be a dynamic customer service orientated business officer who takes pride and ownership in their work. Your professionalism, ability to embrace flexibility and work in a changing environment will see you settle into your new role well. You care about the way you make people feel and want the hospital experience to be special for the patient, family, medical team and your work colleagues alike.
You will have:
Previous demonstrated experience in a similar administration role (essential)
Located in Box Hill, Epworth Eastern is a state-of-the-art facility with 14 theatres and expansion of ICU to 12 beds. Epworth Eastern maintains a broad clinical focus from cardiac, vascular, orthopaedic and general surgery to oncology, urology and endoscopy services. Our redeveloped site delivers positive, meaningful, and sustainable impact on the health and wellbeing of our community, delivering much needed health care services and facilities in Melbourne's east.
Qualifications
Qualification in Customer Service (desirable)
Additional Information
At Epworth, it’s a community.
It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:
Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
The largest educational scholarship program of its kind in Australia
Reduced cost of health services for you and your family at Epworth
Opportunities for professional development
We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.
If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.
Ready to make a difference?
To apply, click the I'm Interested button to attach your CV and cover letter (as a single file).
For more information about the role, refer to the attached position description or contact
Please Note: Applications are reviewed as received. Don’t wait—this role may be filled before the closing date.
It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.
As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.
Victoria's largest not-for-profit private hospital group.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Founded
1920
Headquarters
Richmond, Victoria
LinkedIn followers
41,688
As Victoria's largest not-for-profit private hospital group, Epworth HealthCare offers leading solutions in diagnosis, clinical treatment, and rehabilitation. From maternity services to cancer treatment programs, our team offers exceptional patient care 24 hours a day, seven days week. Our highly trained and dedicated staff deliver specialist services at convenient locations across Melbourne and Geelong.
Offices: 89 Bridge Rd, Richmond, Victoria 3121, AU · 888 Toorak Rd, Camberwell, Victoria 3124, AU · 29 Simpson Street, East Melbourne, Victoria 3002, AU · 1 Arnold St, Box Hill, Victoria 3128, AU · 166 Clarendon Street, East Melbourne, Victoria 3002, AU
Victoria's largest not-for-profit private hospital group.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Founded
1920
Headquarters
Richmond, Victoria
LinkedIn followers
41,688
As Victoria's largest not-for-profit private hospital group, Epworth HealthCare offers leading solutions in diagnosis, clinical treatment, and rehabilitation. From maternity services to cancer treatment programs, our team offers exceptional patient care 24 hours a day, seven days week. Our highly trained and dedicated staff deliver specialist services at convenient locations across Melbourne and Geelong.
Offices: 89 Bridge Rd, Richmond, Victoria 3121, AU · 888 Toorak Rd, Camberwell, Victoria 3124, AU · 29 Simpson Street, East Melbourne, Victoria 3002, AU · 1 Arnold St, Box Hill, Victoria 3128, AU · 166 Clarendon Street, East Melbourne, Victoria 3002, AU